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0000932696false00009326962024-05-022024-05-02

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported):  May 2, 2024
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INSIGHT ENTERPRISES, INC.
(Exact name of registrant as specified in its charter)
_____________________________
Delaware 0-25092 86-0766246
(State or other jurisdiction
of incorporation)
(Commission
File Number)
(I.R.S. Employer
Identification No.)
2701 East Insight Way,
Chandler, Arizona 85286
(Address of principal executive offices) (Zip Code)
Registrant's telephone number, including area code:
(480) 333-3000
Not Applicable
(Former name or former address, if changed since last report)
_____________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol Name of each exchange on which registered
Common stock, par value $0.01 NSIT The NASDAQ Global Select Market
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.     ☐



Item 2.02    Results of Operations and Financial Condition.
On May 2, 2024, Insight Enterprises, Inc. announced by press release its results of operations for the first quarter ended March 31, 2024. A copy of the press release and accompanying investor presentation are attached hereto as Exhibits 99.1 and 99.2, respectively, and incorporated by reference herein.  The information disclosed under this Item 2.02, including Exhibits 99.1 and 99.2 hereto, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the
Exchange Act, except as shall be expressly set forth by specific reference in such a filing.
Item 9.01.    Financial Statements and Exhibits.
(d) Exhibits.
Exhibit
Number
Description
99.1
99.2
104 Cover Page Interactive Data File (formatted as Inline XBRL).



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Insight Enterprises, Inc.
Date: May 2, 2024 By: /s/ Rachael A. Crump
Rachael A. Crump
Chief Accounting Officer

EX-99.1 2 nsit-20240502xerx8kex991.htm EX-99.1 Document
EXHIBIT 99.1
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FOR IMMEDIATE RELEASE
NASDAQ: NSIT
INSIGHT ENTERPRISES, INC. REPORTS
RECORD FIRST QUARTER RESULTS
CHANDLER, AZ – May 2, 2024 – Insight Enterprises, Inc. (NASDAQ: NSIT) (the “Company”) today reported financial results for the quarter ended March 31, 2024. Highlights include:

•Gross profit increased 13% year over year to a record $440.9 million with gross margin expanding 170 basis points to a first quarter record 18.5%
•Insight Core services gross profit grew 24% year over year
•Cloud gross profit grew 33% year over year
•First quarter record results:
•Earnings from operations increased 29% year over year to $100.0 million
•Adjusted earnings from operations increased 30% year over year to $121.8 million
•Diluted earnings per share of $1.74 increased 30% year over year
•Adjusted diluted earnings per share of $2.37 increased 33% year over year
In the first quarter of 2024, net sales increased 2%, year over year, and we achieved record gross profit of $440.9 million, an increase of 13%, year over year. Gross margin expanded 170 basis points compared to the first quarter of 2023, to a first quarter record of 18.5%. Earnings from operations of $100.0 million increased 29% compared to $77.5 million in the first quarter of 2023. Adjusted earnings from operations of $121.8 million increased 30% compared to $94.0 million in the first quarter of 2023. Consolidated net earnings were $67.0 million, or 2.8% of net sales, in the first quarter of 2024, and Adjusted consolidated net earnings were $83.4 million, or 3.5% of net sales. Diluted earnings per share for the quarter was $1.74, up 30%, year over year, and Adjusted diluted earnings per share was another first quarter record of $2.37, up 33%, year over year.

“We are pleased to announce another record setting first quarter with very strong performance in our key strategic areas of cloud and Insight Core services, fortified by continued operating expense discipline,” stated Joyce Mullen, President and Chief Executive Officer. “We also achieved several first quarter records including gross profit, gross margin and Adjusted diluted earnings per share, demonstrating we are executing well against our strategic objective of becoming the leading solutions integrator,” Mullen stated.
KEY HIGHLIGHTS

Results for the Quarter:
•Consolidated net sales for the first quarter of 2024 of $2.4 billion increased 2%, year over year, when compared to the first quarter of 2023. Product net sales was flat, year to year, while services net sales increased 17%, year over year.
•Net sales in North America increased 4%, year over year, to $1.9 billion;
◦Product net sales increased 2%, year over year, to $1.6 billion;
◦Services net sales increased 12%, year over year, to $318.5 million;
•Net sales in EMEA decreased 3%, year to year, to $412.8 million; and
•Net sales in APAC decreased 2%, year to year, to $61.8 million.
•Excluding the effects of fluctuating foreign currency exchange rates, consolidated net sales increased 2%, year over year, with increases in net sales in North America and APAC of 4% and 1% year over year, respectively, partially offset by a decrease in net sales in EMEA of 6% year to year.
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


•Consolidated gross profit increased 13% compared to the first quarter of 2023 to $440.9 million, with consolidated gross margin expanding 170 basis points to a first quarter record of 18.5% of net sales. Product gross profit decreased 1%, year to year, and services gross profit increased 27%, year over year. Cloud gross profit grew 33%, year over year, and Insight Core Services gross profit increased 24%, year over year. By segment, gross profit:
•increased 11% in North America, year over year, to $349.8 million (18.4% gross margin);
•increased 23% in EMEA, year over year, to $75.0 million (18.2% gross margin); and
•increased 5% in APAC, year over year, to $16.1 million (26.0% gross margin).
•Excluding the effects of fluctuating foreign currency exchange rates, consolidated gross profit was up 12%, year over year, with gross profit growth in North America, EMEA and APAC of 11%, 20% and 8%, respectively, year over year.
•Consolidated earnings from operations increased 29% compared to the first quarter of 2023 to $100.0 million, or 4.2% of net sales. By segment, earnings from operations:
•increased 33% in North America, year over year, to $84.0 million, or 4.4% of net sales;
•increased 9% in EMEA, year over year, to $11.2 million, or 2.7% of net sales; and
•increased 20% in APAC, year over year, to $4.8 million, or 7.7% of net sales.
•Excluding the effects of fluctuating foreign currency exchange rates, consolidated earnings from operations were up 28%, year over year, with increased earnings from operations in North America, EMEA and APAC of 33%, 5% and 22%, year over year, respectively.
•Adjusted earnings from operations increased 30% compared to the first quarter of 2023 to $121.8 million, or 5.1% of net sales. By segment, Adjusted earnings from operations:
•increased 31% in North America, year over year, to $102.8 million, or 5.4% of net sales;
•increased 22% in EMEA, year over year, to $14.0 million, or 3.4% of net sales; and
•increased 20% in APAC, year over year, to $5.0 million, or 8.0% of net sales.
•Excluding the effects of fluctuating foreign currency exchange rates, Adjusted consolidated earnings from operations were up 29%, year over year, with increased Adjusted earnings from operations in North America, EMEA and APAC of 31%, 17% and 22%, respectively, year over year.
•Consolidated net earnings and diluted earnings per share for the first quarter of 2024 were $67.0 million and $1.74, respectively, at an effective tax rate of 24.0%.
•Adjusted consolidated net earnings and Adjusted diluted earnings per share for the first quarter of 2024 were $83.4 million and $2.37, respectively. Excluding the effects of fluctuating foreign currency exchange rates, Adjusted diluted earnings per share increased 32% year over year.
In discussing financial results for the three months ended March 31, 2024 and 2023 in this press release, the Company refers to certain financial measures that are adjusted from the financial results prepared in accordance with United States generally accepted accounting principles (“GAAP”).  When referring to non-GAAP measures, the Company refers to them as “Adjusted.”  See “Use of Non-GAAP Financial Measures” for additional information.  A tabular reconciliation of financial measures prepared in accordance with GAAP to the non-GAAP financial measures is included at the end of this press release.
In some instances, the Company refers to changes in net sales, gross profit, earnings from operations and Adjusted earnings from operations on a consolidated basis and in North America, EMEA and APAC excluding the effects of fluctuating foreign currency exchange rates. In addition, the Company refers to changes in Adjusted diluted earnings per share on a consolidated basis excluding the effects of fluctuating foreign currency exchange rates.  In computing these changes and percentages, the Company compares the current year amount as translated into U.S. dollars under the applicable accounting standards to the prior year amount in local currency translated into U.S. dollars utilizing the weighted average translation rate for the current period.
The tax effect of Adjusted amounts referenced herein were computed using the statutory tax rate for the taxing jurisdictions in the operating segment in which the related expenses were recorded, adjusted for the effects of valuation allowances on net operating losses in certain jurisdictions.
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


GUIDANCE
For the full year 2024, the Company now expects Adjusted diluted earnings per share to be between $10.60 and $10.90. We expect to deliver gross profit growth in the mid to high teens and expect that our gross margin will be approximately 19%.
This outlook assumes:
•interest expense of $52 to $54 million;
•an effective tax rate of 26% for the full year;
•capital expenditures of $50 to $55 million; and
•an average share count for the full year of 35.3 million shares.
This outlook excludes acquisition-related intangibles amortization expense of approximately $60 million, assumes no acquisition or integration related expenses, transformation or severance and restructuring expenses, net and no significant change in our debt instruments or the macroeconomic environment. Due to the inherent difficulty of forecasting some of these types of expenses, which impact net earnings, diluted earnings per share and selling and administrative expenses, the Company is unable to reasonably estimate the impact of such expenses, if any, to net earnings, diluted earnings per share and selling and administrative expenses. Accordingly, the Company is unable to provide a reconciliation of GAAP to non-GAAP diluted earnings per share for the full year 2024 forecast.
CONFERENCE CALL AND WEBCAST
The Company will host a conference call and live webcast today at 9:00 a.m. ET to discuss first quarter 2024 results of operations. A live webcast of the conference call (in listen-only mode) will be available on the Company’s web site at http://investor.insight.com/, and a replay of the webcast will be available on the Company’s web site for a limited time following the call. To access the live conference call, please register in advance using the event link on the Company's web site. Upon registering, participants will receive dial-in information via email, as well as a unique registrant ID, event passcode, and detailed instructions regarding how to join the call.
USE OF NON-GAAP FINANCIAL MEASURES
The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, and (vii) the tax effects of each of these items, as applicable. Transformation costs represent costs we are incurring to transform our business, to help us achieve our strategic objectives, including becoming a leading solutions integrator. The Company excludes these items when internally evaluating earnings from operations, tax expense, net earnings and diluted earnings per share for the Company and earnings from operations for each of the Company’s operating segments. Adjusted diluted earnings per share also includes the impact of the benefit from the note hedge where the Company’s average stock price for the first quarter of 2024 was in excess of $68.32, which is the initial conversion price of the convertible senior notes. Adjusted EBITDA excludes (i) interest expense, (ii) income tax expense, (iii) depreciation and amortization of property and equipment, (iv) amortization of intangible assets, (v) severance and restructuring expenses, net, (vi) certain executive recruitment and hiring related expenses, (vii) transformation costs (viii) certain acquisition and integration related expenses, (ix) certain third-party data center service outage related expenses and recoveries, and (x) gains and losses from revaluation of acquisition related earnout liabilities. Adjusted return on invested capital (“ROIC”) excludes (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) certain third-party data center service outage related expenses and recoveries, (vii) gains and losses from revaluation of acquisition related earnout liabilities, and (viii) the tax effects of each of these items, as applicable.  
These non-GAAP measures are used by the Company and its management to evaluate financial performance against budgeted amounts, to calculate incentive compensation, to assist in forecasting future performance and to compare the Company’s results to those of the Company’s competitors. The Company believes that these non-GAAP financial measures are useful to investors because they allow for greater transparency, facilitate comparisons to prior periods and the Company’s competitors’ results and assist in forecasting performance for future periods. These non-GAAP financial measures are not prepared in accordance with GAAP and may be different from non-GAAP financial measures presented by other companies. Non-GAAP
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

FINANCIAL SUMMARY TABLE
(DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2024 2023 change
Insight Enterprises, Inc.
Net sales:
Products $ 1,963,955 $ 1,967,645 —%
Services $ 415,530 $ 356,302 17%
Total net sales $ 2,379,485 $ 2,323,947 2%
Gross profit $ 440,928 $ 391,315 13%
Gross margin 18.5% 16.8% 170 bps
Selling and administrative expenses $ 337,434 $ 310,001 9%
Severance and restructuring expenses $ 2,227 $ 3,802 (41%)
Acquisition and integration related expenses $ 1,281 $ 51 > 100%
Earnings from operations $ 99,986 $ 77,461 29%
Net earnings $ 67,027 $ 49,972 34%
Diluted earnings per share $ 1.74 $ 1.34 30%
Sales Mix **
Hardware 48  % 57  % (15%)
Software 35  % 28  % 30%
Services 17  % 15  % 17%
100  % 100  % 2%
North America
Net sales:
Products $ 1,586,306 $ 1,550,436 2%
Services $ 318,516 $ 283,528 12%
Total net sales $ 1,904,822 $ 1,833,964 4%
Gross profit $ 349,843 $ 315,144 11%
Gross margin 18.4% 17.2% 120 bps
Selling and administrative expenses $ 262,920 $ 248,820 6%
Severance and restructuring expenses $ 1,619 $ 3,087 (48%)
Acquisition and integration related expenses $ 1,281 $ 51 > 100%
Earnings from operations $ 84,023 $ 63,186 33%
Sales Mix **
Hardware 52  % 63  % (14%)
Software 31  % 22  % 51%
Services 17  % 15  % 12%
100  % 100  % 4%
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

FINANCIAL SUMMARY TABLE (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2024 2023 change
EMEA
Net sales:
Products $ 339,566 $ 377,451 (10%)
Services $ 73,275 $ 49,553 48%
Total net sales $ 412,841 $ 427,004 (3%)
Gross profit $ 75,033 $ 60,888 23%
Gross margin 18.2% 14.3% 390 bps
Selling and administrative expenses $ 63,305 $ 49,905 27%
Severance and restructuring expenses $ 538 $ 702 (23%)
Earnings from operations $ 11,190 $ 10,281 9%
Sales Mix **
Hardware 33  % 38  % (16%)
Software 49  % 50  % (5%)
Services 18  % 12  % 48%
100  % 100  % (3%)
APAC
Net sales:
Products $ 38,083 $ 39,758 (4%)
Services $ 23,739 $ 23,221 2%
Total net sales $ 61,822 $ 62,979 (2%)
Gross profit $ 16,052 $ 15,283 5%
Gross margin 26.0% 24.3% 170 bps
Selling and administrative expenses $ 11,209 $ 11,276 (1)%
Severance and restructuring expenses $ 70 $ 13 > 100%
Earnings from operations $ 4,773 $ 3,994 20%
Sales Mix **
Hardware 12  % 16  % (29%)
Software 50  % 47  % 4%
Services 38  % 37  % 2%
100  % 100  % (2%)
**    Change in sales mix represents growth/decline in category net sales on a U.S. dollar basis and does not exclude the effects of fluctuating foreign currency exchange rates
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


FORWARD-LOOKING INFORMATION

Certain statements in this release and the related conference call, webcast and presentation are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements, including those related to the impact of inflation and higher interest rates, the Company’s future financial performance and results of operations, including gross profit growth, Adjusted diluted earnings per share, and Adjusted selling and administrative expenses, as well as the Company’s other key performance indicators, the Company’s anticipated effective tax rate, capital expenditures, and expected average share count, the Company’s expectation that the majority of holders of our convertible senior notes (the “Notes”) will not opt to convert their Notes early, the Company’s expectations regarding cash flow, the Company’s expectations regarding supply constraints and shipment of backlog, future trends in the IT market, the Company’s business strategy and strategic initiatives, which are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. Future events and actual results could differ materially from those set forth in, contemplated by, or underlying the forward-looking statements.  There can be no assurances that the results discussed by the forward-looking statements will be achieved, and actual results may differ materially from those set forth in the forward-looking statements.  Some of the important factors that could cause the Company’s actual results to differ materially from those projected in any forward-looking statements include, but are not limited to, the following, which are discussed in the Company’s filings with the Securities and Exchange Commission (the “SEC”), including in the “Risk Factors” sections of the Company’s most recently filed periodic report on Form 10-K and subsequent filings with the SEC:
•actions of our competitors, including manufacturers and publishers of products we sell;
•our reliance on our partners for product availability, competitive products to sell and marketing funds and purchasing incentives, which can change significantly in the amounts made available and in the requirements year over year;
•our ability to keep pace with rapidly evolving technological advances and the evolving competitive marketplace;
•general economic conditions, economic uncertainties and changes in geopolitical conditions, including the possibility of a recession or a decline in market activity as a result of the ongoing conflicts in Ukraine and Gaza;
•changes in the IT industry and/or rapid changes in technology;
•our ability to provide high quality services to our clients;
•our reliance on independent shipping companies;
•the risks associated with our international operations;
•supply constraints for products;
•natural disasters or other adverse occurrences, including public health issues such as pandemics or epidemics;
•disruptions in our IT systems and voice and data networks;
•cyberattacks, outages, or third-party breaches of data privacy as well as related breaches of government regulations;
•intellectual property infringement claims and challenges to our registered trademarks and trade names;
•potential liability and competitive risk based on the development, adoption, and use of Generative Artificial Intelligence;
•legal proceedings, client audits and failure to comply with laws and regulations;
•risks of termination, delays in payment, audits and investigations related to our public sector contracts;
•exposure to changes in, interpretations of, or enforcement trends related to tax rules and regulations;
•our potential to draw down a substantial amount of indebtedness;
•the conditional conversion feature of the Notes, which has been triggered, and may adversely affect the Company’s financial condition and operating results;
•the Company is subject to counterparty risk with respect to certain hedge and warrant transactions entered into in connection with the issuance of the Notes (the "Call Spread Transactions");
•increased debt and interest expense and the possibility of decreased availability of funds under our financing facilities;
•possible significant fluctuations in our future operating results as well as seasonality and variability in client demands;
•potential contractual disputes with our clients and third-party suppliers;
•our dependence on certain key personnel and our ability to attract, train and retain skilled teammates;
•risks associated with the integration and operation of acquired businesses, including achievement of expected synergies and benefits; and
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


•future sales of the Company’s common stock or equity-linked securities in the public market could lower the market price for our common stock.

Additionally, there may be other risks that are otherwise described from time to time in the reports that the Company files with the SEC.  Any forward-looking statements in this release, the related conference call, webcast and presentation speak only as of the date on which they are made and should be considered in light of various important factors, including the risks and uncertainties listed above, as well as others.  The Company assumes no obligation to update, and, except as may be required by law, does not intend to update, any forward-looking statements.  The Company does not endorse any projections regarding future performance that may be made by third parties.
CONTACT:
GLYNIS BRYAN
CHIEF FINANCIAL OFFICER
TEL.  480.333.3390
EMAIL glynis.bryan@insight.com
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2024 2023
Net sales:
Products $ 1,963,955  $ 1,967,645 
Services 415,530  356,302 
Total net sales 2,379,485  2,323,947 
Costs of goods sold:
Products 1,771,584  1,772,729 
Services 166,973  159,903 
Total costs of goods sold 1,938,557  1,932,632 
Gross profit 440,928  391,315 
Operating expenses:
Selling and administrative expenses 337,434  310,001 
Severance and restructuring expenses 2,227  3,802 
Acquisition and integration related expenses 1,281  51 
Earnings from operations 99,986  77,461 
Non-operating expense (income):
Interest expense, net 12,557  10,348 
Other (income) expense, net (763) 752 
Earnings before income taxes 88,192  66,361 
Income tax expense 21,165  16,389 
Net earnings $ 67,027  $ 49,972 
Net earnings per share:
Basic $ 2.06  $ 1.48 
Diluted $ 1.74  $ 1.34 
Shares used in per share calculations:
Basic 32,596  33,706 
Diluted 38,435  37,207 
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(In THOUSANDS)
(UNAUDITED)
March 31,
2024
December 31,
2023
ASSETS
Current assets:
Cash and cash equivalents $ 379,111  $ 268,730 
Accounts receivable, net 3,573,253  3,568,290 
Inventories 169,457  184,605 
Contract assets, net 100,648  120,518 
Other current assets 218,882  189,158 
Total current assets 4,441,351  4,331,301 
Long-term contract assets, net 121,994  132,780 
Property and equipment, net 208,365  210,061 
Goodwill 680,876  684,345 
Intangible assets, net 354,146  369,687 
Long-term accounts receivable 618,672  412,666 
Other assets 141,835  145,510 
$ 6,567,239  $ 6,286,350 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable – trade $ 2,422,632  $ 2,255,183 
Accounts payable – inventory financing facilities 227,062  231,850 
Accrued expenses and other current liabilities 517,707  538,346 
Current portion of long-term debt 331,566  348,004 
Total current liabilities 3,498,967  3,373,383 
Long-term debt 550,006  592,517 
Deferred income taxes 23,306  27,588 
Long-term accounts payable 566,233  353,794 
Other liabilities 173,236  203,335 
4,811,748  4,550,617 
Stockholders’ equity:
Preferred stock —  — 
Common stock 325  326 
Additional paid-in capital 326,539  328,607 
Retained earnings 1,482,330  1,448,412 
Accumulated other comprehensive loss – foreign currency translation adjustments
(53,703) (41,612)
Total stockholders’ equity 1,755,491  1,735,733 
$ 6,567,239  $ 6,286,350 
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN THOUSANDS)
(UNAUDITED)
Three Months Ended
March 31,
2024 2023
Cash flows from operating activities:
Net earnings $ 67,027  $ 49,972 
Adjustments to reconcile net earnings to net cash provided by operating activities:
Depreciation and amortization 21,886  14,663 
Provision for losses on accounts receivable 3,246  1,484 
Non-cash stock-based compensation 8,043  6,896 
Deferred income taxes (4,423) (4,284)
Amortization of debt issuance costs 1,224  1,213 
Other adjustments 2,471  2,122 
Changes in assets and liabilities:
(Increase) decrease in accounts receivable (25,294) 197,918 
Decrease (increase) in inventories 12,115  (1,146)
Decrease in contract assets 32,142  45 
Increase in long-term accounts receivable (206,154) (14,434)
Increase in other assets (26,821) (8,405)
Increase (decrease) in accounts payable 184,511  (76,783)
Increase in long-term accounts payable 212,577  18,568 
Decrease in accrued expenses and other liabilities (35,371) (27,669)
Net cash provided by operating activities: 247,179  160,160 
Cash flows from investing activities:
Purchases of property and equipment (6,482) (9,106)
Net cash used in investing activities: (6,482) (9,106)
Cash flows from financing activities:
Borrowings on ABL revolving credit facility 1,144,826  1,016,980 
Repayments on ABL revolving credit facility (1,186,997) (1,140,774)
Net (repayments) borrowings under inventory financing facilities (4,545) 108,257 
Repurchases of common stock (35,000) (117,129)
Repayment of principal on the Notes (16,895) — 
Earnout and acquisition related payments (18,296) — 
Other payments (8,360) (7,988)
Net cash used in financing activities: (125,267) (140,654)
Foreign currency exchange effect on cash, cash equivalents and restricted cash balances (5,074) 1,652 
Increase in cash, cash equivalents and restricted cash 110,356  12,052 
Cash, cash equivalents and restricted cash at beginning of period 270,785  165,718 
Cash, cash equivalents and restricted cash at end of period $ 381,141  $ 177,770 
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2024 2023
Adjusted Consolidated Earnings from Operations:
GAAP consolidated EFO $ 99,986 $ 77,461
Amortization of intangible assets 14,925 8,310
Other* 6,839 8,186
Adjusted non-GAAP consolidated EFO $ 121,750 $ 93,957
GAAP EFO as a percentage of net sales 4.2% 3.3%
Adjusted non-GAAP EFO as a percentage of net sales 5.1% 4.0%
Adjusted Consolidated Net Earnings:
GAAP consolidated net earnings $ 67,027 $ 49,972
Amortization of intangible assets 14,925 8,310
Other* 6,839 8,186
Income taxes on non-GAAP adjustments (5,439) (4,201)
Adjusted non-GAAP consolidated net earnings $ 83,352 $ 62,267
GAAP net earnings as a percentage of net sales 2.8% 2.2%
Adjusted non-GAAP net earnings as a percentage of net sales 3.5% 2.7%
Adjusted Diluted Earnings Per Share:
GAAP diluted EPS $ 1.74  $ 1.34 
Amortization of intangible assets 0.39  0.22 
Other 0.18  0.22 
Income taxes on non-GAAP adjustments (0.14) (0.11)
Impact of benefit from note hedge 0.20  0.11 
Adjusted non-GAAP diluted EPS $ 2.37  $ 1.78 
Shares used in diluted EPS calculation 38,435 37,207
Impact of benefit from Note hedge (3,228) (2,310)
Shares used in Adjusted non-GAAP diluted EPS calculation 35,207 34,897
 - MORE -
Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES (CONTINUED)
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2024 2023
Adjusted North America Earnings from Operations:
GAAP EFO from North America segment $ 84,023  $ 63,186 
Amortization of intangible assets 13,146  7,785 
Other* 5,615  7,337 
Adjusted non-GAAP EFO from North America segment $ 102,784  $ 78,308 
GAAP EFO as a percentage of net sales 4.4  % 3.4  %
Adjusted non-GAAP EFO as a percentage of net sales 5.4  % 4.3  %
Adjusted EMEA Earnings from Operations:
GAAP EFO from EMEA segment $ 11,190  $ 10,281 
Amortization of intangible assets 1,670  412 
Other 1,154  836 
Adjusted non-GAAP EFO from EMEA segment $ 14,014  $ 11,529 
GAAP EFO as a percentage of net sales 2.7  % 2.4  %
Adjusted non-GAAP EFO as a percentage of net sales 3.4  % 2.7  %
Adjusted APAC Earnings from Operations:
GAAP EFO from APAC segment $ 4,773  $ 3,994 
Amortization of intangible assets 109  113 
Other 70  13 
Adjusted non-GAAP EFO from APAC segment $ 4,952  $ 4,120 
GAAP EFO as a percentage of net sales 7.7  % 6.3  %
Adjusted non-GAAP EFO as a percentage of net sales 8.0  % 6.5  %
Adjusted EBITDA:
GAAP consolidated net earnings $ 67,027 $ 49,972
Interest expense 15,269 11,688
Income tax expense 21,165 16,389
Depreciation and amortization of property and equipment 6,961 6,353
Amortization of intangible assets 14,925 8,310
Other* 6,839 8,186
Adjusted non-GAAP EBITDA $ 132,186 $ 100,898
GAAP consolidated net earnings as a percentage of net sales 2.8% 2.2%
Adjusted non-GAAP EBITDA as a percentage of net sales 5.6% 4.3%
*    Includes transformation costs of $2.3 million and $4.0 million for the three months ended March 31, 2024 and 2023, respectively.

 - MORE -
Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES (CONTINUED)
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Twelve Months Ended
March 31,
2024 2023
Adjusted return on invested capital:
GAAP consolidated EFO $ 442,320 $ 411,312
Amortization of intangible assets 42,846 33,277
Other5
34,754 26,421
Adjusted non-GAAP consolidated EFO 519,920 471,010
Income tax expense1
135,179 122,463
Adjusted non-GAAP consolidated EFO, net of tax $ 384,741 $ 348,547
Average stockholders’ equity2
$ 1,651,965 $ 1,596,949
Average debt2
739,136 744,068
Average cash2
(252,769) (145,661)
Invested Capital $ 2,138,332 $ 2,195,356
Adjusted non-GAAP ROIC (from GAAP consolidated EFO)3
15.31  % 13.86  %
Adjusted non-GAAP ROIC (from non-GAAP consolidated EFO)4
17.99  % 15.88  %
1 Assumed tax rate of 26.0%.
2 Average of previous five quarters.
3 Computed as GAAP consolidated EFO, net of tax of $115,003 and $106,941 for the twelve months ended March 31, 2024 and 2023, respectively, divided by invested capital.
4 Computed as Adjusted non-GAAP consolidated EFO, net of tax, divided by invested capital.
5 Includes transformation costs of $14.8 million and $16.4 million for the twelve months ended March 31, 2024 and 2023, respectively. Includes certain third-party data center service outage related expenses, net of recoveries of $5.0 million for the twelve months ended March 31, 2024.
###
EX-99.2 3 q12024-earningspresentat.htm EX-99.2 q12024-earningspresentat
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2024 Insight Direct USA, Inc. All Rights Reserved. 1 Insight Enterprises, Inc. First Quarter 2024 Earnings Conference Call and Webcast


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 24 Disclosures ◦ Safe harbor statement This presentation includes “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 related to Insight’s plans and expectations. Statements that are not historical facts, including those related to our expectations about future financial results and the assumptions related thereto, including expectations related to SADA, our expectations regarding supply constraints, our expectations regarding backlog shipments, our expectations as it relates to the holders of our convertible senior notes, future expected trends in the IT market and our opportunities for growth, are forward-looking statements. These forward-looking statements are subject to assumptions, risks and uncertainties which could cause actual results or future events to differ materially from such statements. Insight Enterprises, Inc. (the "Company") undertakes no obligation to update publicly or revise any of the forward-looking statements, except as otherwise required by law. More detailed information about forward-looking statements and risk factors is included in today’s press release and discussed in the Company’s most recently filed periodic reports and subsequent filings with the Securities and Exchange Commission. ◦ Non-GAAP measures This presentation will reference certain non-GAAP financial information as ‘Adjusted’. A reconciliation of non-GAAP financial measures presented in this document to our actual GAAP results is attached to the back of this presentation and included in the press release issued today, which you may find on the Investor Relations section of our website at investor.insight.com. These non-GAAP measures are used by the Company and its management to evaluate financial performance against budgeted amounts, to calculate incentive compensation, to assist in forecasting future performance and to compare the Company’s results to those of the Company’s competitors. The Company believes that these non-GAAP financial measures are useful to investors because they allow for greater transparency, facilitate comparisons to prior periods and the Company’s competitors’ results and assist in forecasting performance for future periods. These non-GAAP financial measures are not prepared in accordance with GAAP and may be different from non- GAAP financial measures presented by other companies. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. ◦ Constant currency In some instances, the Company refers to changes in net sales, gross profit, earnings from operations and Adjusted earnings from operations on a consolidated basis and in North America, EMEA and APAC excluding the effects of fluctuating foreign currency exchange rates. In addition, the Company refers to changes in Adjusted diluted earnings per share on a consolidated basis excluding the effects of fluctuating foreign currency exchange rates. In computing these changes and percentages, the Company compares the current year amount as translated into U.S. dollars under the applicable accounting standards to the prior year amount in local currency translated into U.S. dollars utilizing the weighted average translation rate for the current period.


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 34 Table of Contents ◦ Solutions Integrator Strategy ◦ Areas of Expertise ◦ Solutions at Work ◦ Awards and Recognitions ◦ First Quarter 2024 Highlights and Performance ◦ 2027 KPIs for Success ◦ 2024 Outlook ◦ Appendix


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 44 Our strategy is to become THE leading SOLUTIONS INTEGRATOR The pillars of our strategy are: DRIVE PROFITABLE GROWTH We relentlessly pursue high performance, operational excellence and profitable growth. Put clients first We put our clients first, delivering essential value that contributes to their success and making us the partner they can't live without. Deliver differentiation Our combination of innovative and scalable solutions, exceptional talent and unique portfolio strategy gives us a differentiated advantage. Champion culture Our teammates and our culture are our biggest assets. We champion them to deliver the best.


 
5Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2024 Insight Direct USA, Inc. All Rights Reserved. Our services Managed Services Eliminate business disruption and strategically align resources Consulting Services Create competitive advantages and improve operations by aligning business goals to IT and product strategies Lifecycle Services Simplify supply chain and streamline costs across the global hardware and software lifecycle Intelligent Edge Gather and utilize data in the most efficient way possible to enable real-time decision- making and affect pivotal outcomes Data and Al Leverage analytics and Al to transform business operations and user experiences Modern Infrastructure Architect and modernize multicloud and networking solutions to drive business transformation Modern Apps Create new product experiences and transform legacy applications to drive increased business value Modern Workplace Create a productive, flexible and secure workplace Cybersecurity Mitigate risks and secure business assets Well Positioned to Help Organizations Our expertise


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 64 The challenge: The results: • Behind schedule on plans to migrate on-prem data centers to the cloud • Minimize capital investment in on-prem infrastructure • Existing storage arrays reaching end of life • Addressed end of life storage while avoiding capex in on-prem hardware • Leveraging opex model with flexibility to move licensing to the cloud over time • Fully managed service that provides flexibility to manage variable and unpredictable future storage requirements • Storage-as-a-service with surge capacity allows refresh of on-prem storage arrays enabling flexibility to migrate to the cloud over time • Fully managed service by Insight, which allowed ability to free up resources managing on-prem storage The solution: Multi-National Conglomerate Frees Up Capital by Moving to the Cloud


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 74 Leading Manufacturer Invests in Innovation The challenge: The results: • Being able to turn off dependency on an antiquated compute and storage platform • Long-running migration project that needed to wrap up • Costly licensing fees • Successfully migrated all the integrations to a cloud based, more cost-effective and easier to manage technology • $6M annual savings in licensing fees achieved The solution: • A modern framework that enables easy expansion and growth for future applications • Application development process connecting consumers with their appliances through a flexible development team approach


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 84 • North America Cybersecurity Partner of the Year • North America Endpoint Cybersecurity Partner of the Year • North America Cybersecurity Accelerator Partner of the Year • North America Cybersecurity Marketing Excellence Partner of the Year • Europe Cybersecurity Marketing Excellence Partner of the Year • Symantec France Marketing Excellence Partner of the Year Awards and Recognitions U.S. Best Places to Work International Best Places to Work No. 1 | Inland Northwest No. 3 | Phoenix Business Journal No. 9 | Phoenix Healthiest Workplaces No. 13 | Forbes Best Employers in Ohio No. 16 | Best Tech Internships Achievers 50 Most Engaged Workplaces No. 7 | Italy Best Workplaces No. 11 | UK Best Workplaces No. 13 | Spain Best Workplaces No. 16 | UK Best Workplaces for Wellbeing No. 27 | UK Best Workplaces for Women UK Best Workplaces in Tech No. 2 | Singapore Best Workplaces in Tech No. 11 | Australia Best Workplaces in Tech No. 15 | Australia Best Workplaces No. 27 | Australia Best Workplaces for Women 100% | AsianUpward Workplace Excellence Certified | Great Place to Work in China, Hong Kong, New Zealand, Philippines Notable Awards 2024 Americas Software Partner of the Year Fastest Growth Partner of the Year for North America


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 94 Q1 2024 Performance (Changes against prior year period) * See Appendix for reconciliation of non-GAAP measures ** For the twelve months ended March 31, 2024 NET SALES $2.4B increase of 2% GROSS PROFIT $441M increase of 13% MARGINS GROSS MARGIN 18.5% up 170 bps EFO MARGIN 4.2% up 90 bps ADJUSTED EFO* MARGIN 5.1% up 110 bps EARNINGS CLOUD GROSS PROFIT CLOUD $117M increase of 33% 55% services gross profit as a % of total gross profit** INSIGHT CORE SERVICES GROSS PROFIT $76M increase of 24% EARNINGS FROM OPERATIONS EARNINGS FROM OPERATIONS $100M increase of 29% DILUTED EARNINGS PER SHARE DILUTED EARNINGS PER SHARE $1.74 increase of 30% NET EARNINGS NET EARNINGS $67M increase of 34% ADJUSTED EARNINGS FROM OPERATIONS* $122M increase of 30% ADJUSTED DILUTED EARNINGS PER SHARE* $2.37 increase of 33% ADJUSTED EBITDA* NET EARNINGS ADJUSTED EBITDA* $132M increase of 31% CASH FLOWS AND CASH CYCLE CASH CONVERSION CYCLE 20 DAYS down 13 days Days sales outstanding (DSO) +17 days Days inventory outstanding (DIO) -4 days Days purchases outstanding (DPO) +(26) days NET CASH FROM OPERATIONS $247M SERVICE DELIVERY SCALE HEADCOUNT Skilled, certified consulting and service delivery professionals 6,400+


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 104 2027 KPIs for Success KPIs TTM Q1 2024 2027 Cloud GP Growth** 26% 16% - 20% 5-year CAGR*** Core services GP Growth** 14% 16% - 20% 5-year CAGR*** Adjusted EBITDA Margin* 6.0% 6.5% - 7.0% Adjusted DEPS* Growth** 13% 19% - 22% 5-year CAGR*** Adjusted ROIC* 18.0% >25% Adjusted free cash flow as % of Adjusted net earnings* 188% >90% * Adjusted non-GAAP basis excludes (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) debt discount amortization, (vii) certain third-party data center service outage related expenses and recoveries, (viii) gains and losses from revaluation of acquisition related earnout liabilities, and (ix) the tax effects of each of these items, as applicable. Due to the inherent difficulty of forecasting these adjustments, which impact net earnings, diluted earnings per share, adjusted free cash flow, ROIC and EBITDA margin, the Company is unable to reasonably estimate the impact of such adjustments, if any, to net earnings, diluted earnings per share, adjusted free cash flow, ROIC and EBITDA. Accordingly, the Company is unable to provide a reconciliation for the 2027 forecast of GAAP to non-GAAP net earnings, diluted earnings per share, adjusted free cash flow, ROIC and EBITDA margin. See Appendix and elsewhere in this presentation for reconciliation of historical non-GAAP measures ** Growth baseline period is TTM Q1 2023 *** CAGR baseline year is 2022 Note: Insight Core services is defined as services Insight delivers and manages. Adjusted free cash flow is defined as cash flow from operations minus capital expenditures


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 114 NET SALES GROSS PROFIT * For the twelve months ended March 31, 2024 Trailing twelve months Trailing twelve months $2.4B increase of 2% y/y $2.3B $2.3B $2.3B $2.2B $2.4B Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 $10.4B $10.1B $9.7B $9.4B $9.2B $9.2B 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 $9.2B* decrease of 9% y/y $441M increase of 13% y/y 16.8% 18.4% 18.0% 19.5% 18.5% $391M $433M $409M $436M $441M Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 $1.7B* increase of 4% y/y 15.7% 16.3% 16.9% 17.5% 18.2% 18.6% $1.6B $1.6B $1.6B $1.7B $1.7B $1.7B 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 Gross Margin


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 124 Gross Margin SERVICES NET SALES SERVICES GROSS PROFIT * For the twelve months ended March 31, 2024 Trailing twelve months Trailing twelve months $416M increase of 17% y/y $356M $404M $376M $408M $416M Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 $1,483M $1,499M $1,509M $1,520M $1,544M $1,604M 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 $1.6B* increase of 7% y/y $196M $237M $216M $248M $249M Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 55% 59% 57% 61% 60% $249M increase of 27% y/y $800M $821M $833M $863M $897M $949M 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 $949M* increase of 16% y/y 54% 55% 55% 57% 58% 59%


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 134 INSIGHT CORE SERVICES GROSS PROFIT CLOUD GROSS PROFIT * For the twelve months ended March 31, 2024 Note: Insight Core services is defined as services Insight delivers and manages Trailing twelve months Trailing twelve months $61M $72M $71M $69M $76M Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 28% 30% 31% 30% 31% $76M increase of 24% y/y Gross Margin $253M $252M $257M $269M $273M $288M 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 27% 27% 28% 29% 30% 31% $288M* increase of 14% y/y $88M $115M $96M $130M $117M Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 $340M $364M $376M $390M $429M $458M 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 $117M increase of 33% y/y $458M* increase of 26% y/y


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 144 EARNINGS FROM OPERATIONS ADJUSTED EARNINGS FROM OPERATIONS** * For the twelve months ended March 31, 2024 ** See Appendix for reconciliation of non-GAAP measures Trailing twelve months Trailing twelve months $77M $119M $92M $132M $100M Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 $414M $411M $400M $402M $420M $442M 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 $100M increase of 29% y/y $442M* increase of 8% y/y $94M $130M $120M $149M $122M Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 $122M increase of 30% y/y $467M $471M $459M $472M $492M $520M 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 $520M* increase of 10% y/y


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 154 DILUTED EARNINGS PER SHARE ADJUSTED DILUTED EARNINGS PER SHARE** * For the twelve months ended March 31, 2024 ** See Appendix for reconciliation of non-GAAP measures Trailing twelve months Trailing twelve months $1.34 $2.17 $1.62 $2.42 $1.74 Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 $7.66 $7.47 $7.22 $7.26 $7.55 $7.95 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 $1.78 $2.56 $2.37 $2.98 $2.37 Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 $9.11 $9.09 $8.86 $9.25 $9.69 $10.28 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 $1.74 increase of 30% y/y $7.95* increase of 6% y/y $2.37 increase of 33% y/y $10.28* increase of 13% y/y


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 164 Full Year 2024 Outlook Assumptions: As of May 2, 2024 As of February 15, 2024 Gross profit growth mid to high teens mid to high teens Gross margin approximately 19% approximately 19% Adjusted diluted EPS* $10.60 - $10.90 $10.50 - $10.80 Interest expense $52 - $54 million $40 - $42 million Effective tax rate 26% 26% Capital expenditures $50 - $55 million $50 - $55 million Average share count 35.3 million 35.2 million Other Exclusions and Assumptions: • Excludes acquisition-related intangibles amortization expense of approximately $60 million (posted on website) • Assumes no acquisition or integration-related, transformation or severance and restructuring expenses, net • Assumes no significant change in our debt instruments or the macroeconomic environment * Adjusted diluted earnings per share excludes severance and restructuring expense, net and other unique items as well as amortization expense related to acquired intangibles. Due to the inherent difficulty of forecasting some of these types of expenses, which impact net earnings, diluted earnings per share and selling and administrative expenses, the Company is unable to reasonably estimate the impact of such expenses, if any, to net earnings, diluted earnings per share and selling and administrative expenses. Accordingly, the Company is unable to provide a reconciliation of GAAP to non-GAAP diluted earnings per share for the full year 2024 forecast


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2024 Insight Direct USA, Inc. All Rights Reserved. 17 Appendix


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 184 Q1 2024 | Financial Performance Three Months Ended March 31, US Dollars in $000s, except for per share data 2024 2023 Change Consolidated IEI Net sales $2,379,485 $2,323,947 2 % Net sales, constant currency* 2 % Product net sales $1,963,955 $1,967,645 — % Services net sales $415,530 $356,302 17 % Gross profit $440,928 $391,315 13 % Gross margin 18.5 % 16.8 % 170 bps Gross profit, constant currency* 12 % Product gross profit $192,371 $194,916 (1) % Services gross profit $248,557 $196,399 27 % GAAP earnings from operations $99,986 $77,461 29 % Adjusted earnings from operations** $121,750 $93,957 30 % GAAP diluted earnings per share $1.74 $1.34 30 % Adjusted diluted earnings per share** $2.37 $1.78 33 % * Reference “Constant currency” section on slide 2 of this presentation ** See Appendix for reconciliation of non-GAAP measures


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 194 * See Appendix for reconciliation of non-GAAP measures Consolidated IEI Financial Metrics Three Months Ended Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 Net Sales YoY (12) % (14) % (11) % (11) % 2 % Gross Margin 16.8 % 18.4 % 18.0 % 19.5 % 18.5 % GAAP EFO $77.5M $118.6M $91.9M $131.9M $100.0M GAAP EFO YoY (3) % (8) % 2 % 16 % 29 % GAAP EFO Margin 3.3 % 5.0 % 4.1 % 5.9 % 4.2 % Adjusted EFO* $94.0M $129.7M $119.8M $148.7M $121.8M Adjusted EFO* YoY 5 % (8) % 12 % 16 % 30 % Adjusted EFO* Margin 4.0 % 5.5 % 5.3 % 6.6 % 5.1 % GAAP Diluted EPS $1.34 $2.17 $1.62 $2.42 $1.74 GAAP Diluted EPS YoY (12) % (10) % 3 % 14 % 30 % Adjusted Diluted EPS* $1.78 $2.56 $2.37 $2.98 $2.37 Adjusted Diluted EPS* YoY (2) % (8) % 19 % 18 % 33 % Twelve Months Ended 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 Net Sales YoY 11 % 2 % (7) % (10) % (12) % (9) % Gross Margin 15.7 % 16.3 % 16.9 % 17.5 % 18.2 % 18.6 % GAAP EFO $413.7M $411.3M $400.4M $402.0M $419.8M $442.3M GAAP EFO YoY 25 % 19 % 4 % 2 % 1 % 8 % GAAP EFO Margin 4.0 % 4.1 % 4.1 % 4.3 % 4.6 % 4.8 % Adjusted EFO* $466.6M $471.0M $459.0M $471.7M $492.1M $519.9M Adjusted EFO* YoY 29 % 23 % 7 % 7 % 5 % 10 % Adjusted EFO* Margin 4.5 % 4.7 % 4.7 % 5.0 % 5.4 % 5.6 % GAAP Diluted EPS $7.66 $7.47 $7.22 $7.26 $7.55 $7.95 GAAP Diluted EPS YoY 29 % 19 % 1 % 1 % (1) % 6 % Adjusted Diluted EPS* $9.11 $9.09 $8.86 $9.25 $9.69 $10.28 Adjusted Diluted EPS* YoY 28 % 19 % 4 % 7 % 6 % 13 %


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 204 Services Financial Metrics Three Months Ended Q1-23 Q2-23 Q3-23 Q4-23 Q1-24 Services Revenue $356M $404M $376M $408M $416M Services Revenue YoY 5% 2% 3% 6% 17% Services Gross Profit $196M $237M $216M $248M $249M Insight Core Services Gross Profit $61M $72M $71M $69M $76M Agent Services* Gross Profit $136M $165M $145M $178M $173M Services Gross Profit YoY 12% 6% 16% 16% 27% Insight Core Services Gross Profit YoY —% 7% 20% 7% 24% Agent Services* Gross Profit YoY 18% 5% 14% 20% 28% Services Gross Margin 55% 59% 57% 61% 60% Insight Core Services Gross Margin 28% 30% 31% 30% 31% Agent Services* Gross Margin 100% 100% 100% 100% 100% Twelve Months Ended 2022 Q1-23 Q2-23 Q3-23 2023 Q1-24 Services Revenue $1,483M $1,499M $1,509M $1,520M $1,544M $1,604M Services Revenue YoY 13% 11% 7% 5% 4% 7% Services Gross Profit $800M $821M $833M $863M $897M $949M Insight Core Services Gross Profit $253M $252M $257M $269M $273M $288M Agent Services* Gross Profit $547M $568M $576M $594M $624M $662M Services Gross Profit YoY 13% 13% 10% 12% 12% 16% Insight Core Services Gross Profit YoY 14% 9% 6% 9% 8% 14% Agent Services* Gross Profit YoY 12% 15% 12% 13% 14% 16% Services Gross Margin 54% 55% 55% 57% 58% 59% Insight Core Services Gross Margin 27% 27% 28% 29% 30% 31% Agent Services* Gross Margin 100% 100% 100% 100% 100% 100% * Represents agent services other than those included in Insight Core services Note 1: Insight Core services is defined as services Insight delivers and manages Note 2: Numbers may not foot due to immaterial rounding


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 214 * See Appendix for reconciliation of non-GAAP measures ** In constant currency for EMEA and APAC. Reference “Constant currency” section on slide 2 of this presentation GEO Financial Metrics Three Months Ended March 31, 2024 North America EMEA APAC Net Sales $1.9B $412.8M $61.8M Net Sales YoY** 4% (6%) 1% Gross Profit $349.8M $75.0M $16.1M Gross Profit YoY** 11% 20% 8% Gross Margin 18.4% 18.2% 26.0% Gross Margin YoY 120 bps 390 bps 170 bps GAAP EFO $84.0M $11.2M $4.8M GAAP EFO YoY** 33% 5% 22% Adjusted EFO* $102.8M $14.0M $5.0M Adjusted EFO* YoY** 31% 17% 22%


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 224 Adjusted EBITDA and Debt Covenants Twelve Months Ended March 31, US Dollars in $000s 2024 2023 Adjusted Consolidated EBITDA Net earnings $ 298,364 $ 273,949 Interest expense 52,157 44,917 Taxes 101,321 92,221 Depreciation and amortization of property and equipment 26,853 24,686 Amortization of intangible assets 42,846 33,277 Other* 34,754 26,421 Adjusted consolidated EBITDA $ 556,295 $ 495,471 Net earnings as a % of net sales 3.2 % 2.7 % Adjusted consolidated EBITDA margin 6.0 % 4.9 % Add: Non-cash stock-based compensation 30,098 24,599 Adjusted Consolidated EBITDAS 586,393 520,070 Less: Capital expenditures (36,628) (54,300) Adjusted consolidated EBITDAS for FCCR Ratio $ 549,765 $ 465,770 Taxes and interest** $ 139,906 $ 120,192 Fixed Charge Coverage Ratio 3.9 3.9 Fixed Charge Coverage $549,765 $139,906 EBITDA-Dividends-CAPEX Fixed Charges $— $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $500,000 $550,000 Total Leverage Ratio $881,572 $586,393 Consolidated Funded Indebtedness Adjusted Consolidated EBITDAS $— $300,000 $600,000 $900,000 $1,200,000 * “Other” includes (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) transformation costs, (iv) certain acquisition and integration related expenses, (v) certain third-party data center service outage related expenses and recoveries, and (vi) gains and losses from revaluation of acquisition related earnout liabilities, as applicable ** Tax expense plus interest expense less non-cash imputed interest under the Company’s inventory financing facilities 3.93x 1.5x


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 234 Reconciliation of GAAP to Non-GAAP Financial Measures* Three Months Ended March 31, US Dollars in $000s 2024 2023 2022 Adjusted Consolidated Earnings from Operations: GAAP consolidated EFO $ 99,986 $ 77,461 $ 79,849 Amortization of intangible assets 14,925 8,310 7,925 Other** 6,839 8,186 1,783 Adjusted non-GAAP consolidated EFO $ 121,750 $ 93,957 $ 89,557 GAAP EFO as a percentage of net sales 4.2 % 3.3 % 3.0 % Adjusted non-GAAP EFO as a percentage of net sales 5.1 % 4.0 % 3.4 % * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, and (vii) the tax effects of each of these items, as applicable ** Includes transformation costs of $2.3 million and $4.0 million for the three months ended March 31, 2024 and 2023, respectively


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 244 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) Three Months Ended March 31, US Dollars in $000s, except per share data 2024 2023 2022 Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 67,027 $ 49,972 $ 56,631 Amortization of intangible assets 14,925 8,310 7,925 Other** 6,839 8,186 1,783 Income taxes on non-GAAP adjustments (5,439) (4,201) (2,400) Adjusted non-GAAP consolidated net earnings $ 83,352 $ 62,267 $ 63,939 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 1.74 $ 1.34 $ 1.53 Amortization of intangible assets 0.39 0.22 0.21 Other 0.18 0.22 0.05 Income taxes on non-GAAP adjustments (0.14) (0.11) (0.06) Impact of benefit from note hedge 0.20 0.11 0.08 Adjusted non-GAAP diluted EPS $ 2.37 $ 1.78 $ 1.81 Shares used in diluted EPS calculation 38,435 37,207 36,981 Impact of benefit from note hedge (3,228) (2,310) (1,677) Shares used in Adjusted non-GAAP diluted EPS calculation 35,207 34,897 35,304 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, and (vii) the tax effects of each of these items, as applicable ** Includes transformation costs of $2.3 million and $4.0 million for the three months ended March 31, 2024 and 2023, respectively


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 254 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) Three Months Ended March 31, US Dollars in $000s 2024 2023 Adjusted North America Earnings from Operations: GAAP EFO from North America segment $ 84,023 $ 63,186 Amortization of intangible assets 13,146 7,785 Other** 5,615 7,337 Adjusted non-GAAP EFO from North America segment $ 102,784 $ 78,308 Adjusted EMEA Earnings from Operations: GAAP EFO from EMEA segment $ 11,190 $ 10,281 Amortization of intangible assets 1,670 412 Other 1,154 836 Adjusted non-GAAP EFO from EMEA segment $ 14,014 $ 11,529 Adjusted APAC Earnings from Operations: GAAP EFO from APAC segment $ 4,773 $ 3,994 Amortization of intangible assets 109 113 Other 70 13 Adjusted non-GAAP EFO from APAC segment $ 4,952 $ 4,120 * Adjusted earnings from operations excludes (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, and (vii) the tax effects of each of these items, as applicable ** Includes transformation costs of $2.3 million and $4.0 million for the three months ended March 31, 2024 and 2023, respectively


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 264 Three Months Ended March 31, US Dollars in $000s 2024 2023 Adjusted Consolidated EBITDA GAAP consolidated net earnings $ 67,027 $ 49,972 Interest expense 15,269 11,688 Income tax expense 21,165 16,389 Depreciation and amortization of property and equipment 6,961 6,353 Amortization of intangible assets 14,925 8,310 Other* 6,839 8,186 Adjusted non-GAAP EBITDA $ 132,186 $ 100,898 Net earnings as a % of net sales 2.8 % 2.2 % Adjusted non-GAAP EBITDA margin 5.6 % 4.3 % * Includes transformation costs of $2.3 million and $4.0 million for the three months ended March 31, 2024 and 2023, respectively Reconciliation of GAAP to Non-GAAP Financial Measures (continued)


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 274 Reconciliation of GAAP to Non-GAAP Financial Measures (continued) 1 Assumed tax rate of 26.0% 2 Average of previous five quarters 3 Computed as GAAP consolidated EFO, net of tax of $115,003 and $106,941 for the twelve months ended March 31, 2024 and 2023, respectively, divided by invested capital 4 Computed as Adjusted non-GAAP consolidated EFO, net of tax, divided by invested capital 5 Includes transformation costs of $14.8 million and $16.4 million for the twelve months ended March 31, 2024 and 2023, respectively. Includes certain third-party data center service outage related expenses, net of recoveries of $5.0 million for the twelve months ended March 31, 2024 Twelve Months Ended March 31, US Dollars in $000s 2024 2023 Return on Invested Capital: GAAP consolidated EFO $ 442,320 $ 411,312 Amortization of intangible assets 42,846 33,277 Other5 34,754 26,421 Adjusted non-GAAP consolidated EFO $ 519,920 $ 471,010 Income tax expense1 135,179 122,463 Adjusted non-GAAP consolidated EFO, net of tax $ 384,741 $ 348,547 Average stockholders’ equity2 $ 1,651,965 $ 1,596,949 Average debt2 739,136 744,068 Average cash2 (252,769) (145,661) Invested Capital $ 2,138,332 $ 2,195,356 Adjusted non-GAAP ROIC (from GAAP consolidated EFO)3 15.3 % 13.9 % Adjusted non-GAAP ROIC (from non-GAAP consolidated EFO)4 18.0 % 15.9 %


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 284 Reconciliation of GAAP to Non-GAAP Financial Measures (continued) Three Months Ended March 31, US Dollars in $000s 2024 2023 Adjusted Consolidated Selling and Administrative Expenses: GAAP selling and administrative expenses $ 337,434 $ 310,001 Less: Other* 18,256 12,643 Adjusted non-GAAP selling and administrative expenses $ 319,178 $ 297,358 GAAP selling and adminstrative expenses** 14.2 % 13.3 % Adjusted non-GAAP selling and administrative expenses** 13.4 % 12.8 % Adjusted North America Selling and Administrative Expenses: GAAP selling and administrative expenses $ 262,920 $ 248,820 Less: Other* 15,861 11,984 Adjusted non-GAAP selling and administrative expenses $ 247,059 $ 236,836 GAAP selling and adminstrative expenses*** 13.8 % 13.6 % Adjusted non-GAAP selling and administrative expenses*** 13.0 % 12.9 % * “Other” includes (i) amortization of intangible assets, (ii) certain executive recruitment and hiring-related expenses, (iii) transformation costs, and (iv) gains and losses from revaluation of acquisition related earnout liabilities ** As a percentage of IEI net sales *** As a percentage of INA net sales


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 294 Reconciliation of GAAP to Non-GAAP Financial Measures (continued) Three Months Ended March 31, US Dollars in $000s 2024 2023 Adjusted EMEA Selling and Administrative Expenses: GAAP selling and administrative expenses $ 63,305 $ 49,905 Less: Other* 2,286 546 Adjusted non-GAAP selling and administrative expenses $ 61,019 $ 49,359 GAAP selling and adminstrative expenses** 15.3 % 11.7 % Adjusted non-GAAP selling and administrative expenses** 14.8 % 11.6 % Adjusted APAC Selling and Administrative Expenses: GAAP selling and adminstrative expenses $ 11,209 $ 11,276 Less: Other* 109 113 Adjusted non-GAAP selling and administrative expenses $ 11,100 $ 11,163 GAAP selling and adminstrative expenses*** 18.1 % 17.9 % Adjusted non-GAAP selling and administrative expenses*** 18.0 % 17.7 % * “Other” includes (i) amortization of intangible assets, (ii) certain executive recruitment and hiring-related expenses, and (iii) gains and losses from revaluation of acquisition related earnout liabilities, as applicable ** As a percentage of EMEA net sales *** As a percentage of APAC net sales


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 304 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) Twelve Months Ended March 31, US Dollars in $000s 2024 Adjusted Free Cash Flow: Net cash provided by operating activities $ 706,550 Less: Purchases of property and equipment 36,628 Adjusted non-GAAP free cash flow $ 669,922 Net cash used in investing activities $ (502,577) Net cash used in financing activities $ (1,325) Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 298,364 Amortization of intangible assets 42,846 Other 34,754 Income taxes on non-GAAP adjustments (19,254) Adjusted non-GAAP consolidated net earnings $ 356,710 Net cash provided by operating activities as % net earnings 237 % Adjusted free cash flow as % of adjusted net earnings 188 % * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) certain third-party data center service outage related expenses and recoveries, (vii) gains and losses from revaluation of acquisition related earnout liabilities, and (viii) the tax effects of each of these items, as applicable


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 314 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) Three Months Ended Three Months Ended Three Months Ended June 30, September 30, December 31, US Dollars in $000s, except per share data 2023 2022 2023 2022 2023 2022 Adjusted Consolidated Earnings from Operations: GAAP consolidated EFO $ 118,611 $ 129,556 $ 91,862 $ 90,279 $ 131,861 $ 114,016 Amortization of intangible assets 8,285 7,904 8,648 8,986 10,988 8,077 Other 2,812 4,234 19,280 7,829 5,823 6,172 Adjusted non-GAAP consolidated EFO $ 129,708 $ 141,694 $ 119,790 $ 107,094 $ 148,672 $ 128,265 GAAP EFO as a percentage of net sales 5.0 % 4.7 % 4.1 % 3.6 % 5.9% 4.6% Adjusted non-GAAP EFO as a percentage of net sales 5.5 % 5.2 % 5.3 % 4.2 % 6.6% 5.1% Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 80,482 $ 89,184 $ 60,247 $ 57,316 $ 90,608 $ 77,477 Amortization of intangible assets 8,285 7,904 8,648 8,986 10,988 8,077 Other 2,812 4,234 19,280 7,829 5,823 6,172 Income taxes on non-GAAP adjustments (3,032) (3,078) (6,496) (4,295) (4,287) (3,533) Adjusted non-GAAP consolidated net earnings $ 88,547 $ 98,244 $ 81,679 $ 69,836 $ 103,132 $ 88,193 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 2.17 $ 2.42 $ 1.62 $ 1.58 $ 2.42 $ 2.13 Amortization of intangible assets 0.22 0.21 0.23 0.25 0.29 0.22 Other 0.08 0.11 0.52 0.22 0.16 0.17 Income taxes on non-GAAP adjustments (0.08) (0.08) (0.17) (0.12) (0.11) (0.10) Impact of benefit from note hedge 0.17 0.12 0.17 0.06 0.22 0.11 Adjusted non-GAAP diluted EPS $ 2.56 $ 2.78 $ 2.37 $ 1.99 $ 2.98 $ 2.53 Shares used in diluted EPS calculation 37,039 36,821 37,203 36,340 37,513 36,336 Impact of benefit from note hedge (2,516) (1,539) (2,774) (1,187) (2,874) (1,459) Shares used in Adjusted non-GAAP diluted EPS calculation 34,523 35,282 34,429 35,153 34,639 34,877 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) certain third-party data center service outage related expenses, and (vii) the tax effects of each of these items, as applicable


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 324 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) debt discount amortization, (vii) certain third-party data center service outage expenses, (viii) gains and losses from revaluation of acquisition related earnout liabilities, and (ix) the tax effects of each of these items, as applicable US Dollars in $000s, except per share data 2021 TTM Q1-22 TTM Q2-22 TTM Q3-22 2022 TTM Q1-23 TTM Q2-23 TTM Q3-23 2023 TTM Q1-24 Adjusted Consolidated Earnings from Operations: GAAP consolidated EFO $ 332,061 $ 344,886 $ 385,973 $ 393,101 $ 413,700 $ 411,312 $ 400,367 $ 401,950 $ 419,795 $ 442,320 Amortization of intangible assets 32,045 31,929 31,765 32,763 32,892 33,277 33,658 33,320 36,231 42,846 Other (1,634) 6,889 9,996 15,429 20,018 26,421 24,999 36,450 36,101 34,754 Adjusted non-GAAP consolidated EFO $ 362,472 $ 383,704 $ 427,734 $ 441,293 $ 466,610 $ 471,010 $ 459,024 $ 471,720 $ 492,127 $ 519,920 GAAP EFO as a percentage of net sales 3.5 % 3.5 % 3.7 % 3.7 % 4.0 % 4.1 % 4.1 % 4.3 % 4.6 % 4.8 % Adjusted non-GAAP EFO as a percentage of net sales 3.8 % 3.9 % 4.1 % 4.2 % 4.5 % 4.7 % 4.7 % 5.0 % 5.4 % 5.6 % Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 219,345 $ 232,808 $ 263,431 $ 265,264 $ 280,608 $ 273,949 $ 265,247 $ 268,178 $ 281,309 $ 298,364 Amortization of intangible assets 32,045 31,929 31,765 32,763 32,892 33,277 33,658 33,320 36,231 42,846 Amortization of debt discount and issuance costs 12,124 9,141 6,128 3,079 — — — — — — Other (1,634) 6,889 9,996 15,429 20,018 26,421 24,999 36,450 36,101 34,754 Income taxes on non-GAAP adjustments (10,325) (11,806) (11,843) (12,966) (13,306) (15,107) (15,061) (17,262) (18,016) (19,254) Adjusted non-GAAP consolidated net earnings $ 251,555 $ 268,961 $ 299,477 $ 303,569 $ 320,212 $ 318,540 $ 308,843 $ 320,686 $ 335,625 $ 356,710 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 5.95 $ 6.30 $ 7.15 $ 7.22 $ 7.66 $ 7.47 $ 7.22 $ 7.26 $ 7.55 $ 7.95 Amortization of intangible assets 0.87 0.86 0.86 0.89 0.90 0.91 0.92 0.90 0.97 1.14 Amortization of debt discount and issuance costs 0.33 0.25 0.17 0.08 — — — — — — Other (0.04) 0.19 0.27 0.42 0.55 0.72 0.68 0.99 0.97 0.93 Income taxes on non-GAAP adjustments (0.28) (0.32) (0.32) (0.35) (0.36) (0.41) (0.41) (0.47) (0.48) (0.51) Impact of benefit from note hedge 0.27 0.33 0.36 0.35 0.36 0.40 0.45 0.57 0.68 0.77 Adjusted non-GAAP diluted EPS $ 7.10 $ 7.61 $ 8.49 $ 8.61 $ 9.11 $ 9.09 $ 8.86 $ 9.25 $ 9.69 $ 10.28 Shares used in diluted EPS calculation 36,863 36,933 36,855 36,753 36,620 36,676 36,731 36,946 37,241 37,548 Impact of benefit from note hedge (1,453) (1,612) (1,583) (1,501) (1,466) (1,624) (1,868) (2,264) (2,619) (2,848) Shares used in Adjusted non-GAAP diluted EPS calculation 35,410 35,321 35,272 35,252 35,154 35,052 34,863 34,682 34,622 34,700


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 334 Financial Results by Offering Category US Dollars in $000s Q1-22 Q2-22 Q3-22 Q4-22 FY 2022 Q1-23 Q2-23 Q3-23 Q4-23 FY 2023 Q1-24 Consolidated IEI by Offering Category Hardware $ 1,673,588 $ 1,731,116 $ 1,572,275 $ 1,473,916 $ 6,450,895 $ 1,328,845 $ 1,310,273 $ 1,301,155 $ 1,148,664 $ 5,088,937 $ 1,134,727 Software 636,699 618,126 596,922 645,145 2,496,892 638,800 635,336 588,999 679,316 2,542,451 829,228 Total Products 2,310,287 2,349,242 2,169,197 2,119,061 8,947,787 1,967,645 1,945,609 1,890,154 1,827,980 7,631,388 1,963,955 Agent Services 126,049 168,373 138,617 159,546 592,585 143,543 178,948 154,168 188,305 664,964 183,634 Insight Delivered Services 214,514 225,762 226,540 224,003 890,819 212,759 225,039 221,964 219,726 879,488 231,896 Total Services 340,563 394,135 365,157 383,549 1,483,404 356,302 403,987 376,132 408,031 1,544,452 415,530 Total Net Sales $ 2,650,850 $ 2,743,377 $ 2,534,354 $ 2,502,610 $ 10,431,191 $ 2,323,947 $ 2,349,596 $ 2,266,286 $ 2,236,011 $ 9,175,840 $ 2,379,485 Product Cost $ 2,107,209 $ 2,135,895 $ 1,956,679 $ 1,911,469 $ 8,111,252 $ 1,772,729 $ 1,749,448 $ 1,697,543 $ 1,639,458 $ 6,859,178 $ 1,771,584 Services Cost 164,780 169,593 178,417 170,582 683,372 159,903 166,958 159,873 160,403 647,137 166,973 Total Cost of Goods Sold $ 2,271,989 $ 2,305,488 $ 2,135,096 $ 2,082,051 $ 8,794,624 $ 1,932,632 $ 1,916,406 $ 1,857,416 $ 1,799,861 $ 7,506,315 $ 1,938,557 Product Gross Profit $ 203,078 $ 213,347 $ 212,518 $ 207,592 $ 836,535 $ 194,916 $ 196,161 $ 192,611 $ 188,522 $ 772,210 $ 192,371 Services Gross Profit 175,783 224,542 186,740 212,967 800,032 196,399 237,029 216,259 247,628 897,315 248,557 Total Gross Profit $ 378,861 $ 437,889 $ 399,258 $ 420,559 $ 1,636,567 $ 391,315 $ 433,190 $ 408,870 $ 436,150 $ 1,669,525 $ 440,928 % of Total Net Sales Hardware 63 % 63 % 62 % 59 % 62 % 57 % 56 % 57 % 51 % 55 % 48 % Software 24 % 23 % 24 % 26 % 24 % 27 % 27 % 26 % 30 % 28 % 35 % Total Products 87 % 86 % 86 % 85 % 86 % 85 % 83 % 83 % 82 % 83 % 83 % Agent Services 5 % 6 % 5 % 6 % 6 % 6 % 8 % 7 % 8 % 7 % 8 % Insight Delivered Services 8 % 8 % 9 % 9 % 9 % 9 % 10 % 10 % 10 % 10 % 10 % Total Services 13 % 14 % 14 % 15 % 14 % 15 % 17 % 17 % 18 % 17 % 17 % % of Total Services Net Sales Agent Services 37 % 43 % 38 % 42 % 40 % 40 % 44 % 41 % 46 % 43 % 44 % Insight Delivered Services 63 % 57 % 62 % 58 % 60 % 60 % 56 % 59 % 54 % 57 % 56 % Note: Numbers may not foot or cross foot due to immaterial rounding


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 344 Cloud Gross Profit Reconciliation US Dollars in $000s Q1-22 Q2-22 Q3-22 Q4-22 FY 2022 Q1-23 Q2-23 Q3-23 Q4-23 FY 2023 Q1-24 Cloud Gross Profit* $ 59,676 $ 94,590 $ 75,611 $ 85,651 $ 315,528 $ 84,132 $ 105,210 $ 89,005 $ 121,478 $ 399,825 $ 106,993 Cloud Services Gross Profit** 4,079 8,321 6,827 5,238 24,465 3,639 9,536 7,392 8,412 28,979 9,703 Cloud and Cloud Services Gross Profit*** $ 63,755 $ 102,911 $ 82,438 $ 90,889 $ 339,993 $ 87,771 $ 114,746 $ 96,397 $ 129,890 $ 428,804 $ 116,696 * Reported in agent services gross profit ** Includes managed cloud services and certain partner cloud incentive fees and reported in Insight Core services gross profit *** Reported in services gross profit


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 354 Convertible Senior Notes • Insight Convertible Senior Notes - $350 million principal • Required to settle the convertible notes principal/par value in cash • Excess required to be settled in shares resulting in dilution in GAAP reported Diluted Earnings Per Share (“DEPS”) • DEPS incremental shares for GAAP reporting purposes are not issued at the time of reporting and are a non-GAAP exclusion for the Company (up to the strike price of the warrants of $103.12) • The bond hedge effectively raises the potential dilution point of the convertible notes and call spread from $68.32 up to $103.12, as illustrated below: NSIT stock price Relevance of stock price Net shares owed on Convertible Notes Net shares received from bond hedge Net shares owed on Warrants GAAP additional dilution * Non-GAAP additional dilution * $ 51.56 Price at issuance of Notes — — — — — $ 68.32 Conversion price of Notes — — — — — $ 88.82 Market trigger price 1,182,606 (1,182,606) — 1,182,606 — $ 103.12 Warrants strike price 1,729,056 (1,729,056) — 1,729,056 — $ 120.00 Example average quarterly stock price 2,206,493 (2,206,493) 720,658 2,927,151 720,658 $ 140.00 Example average quarterly stock price 2,623,160 (2,623,160) 1,349,587 3,972,747 1,349,587 $ 150.00 Example average quarterly stock price 2,789,827 (2,789,827) 1,601,158 4,390,985 1,601,158 Example calculation - net shares owed on Warrants Warrants issued [a] Excess ave. share price [b] Value of excess [c = a x b] Dilutive shares [d = c / $120] $120 average share price for quarter 5,123,160 $ 16.88 $ 86,478,941 720,658 *Additional shares to be included in our weighted average shares outstanding calculation for each quarter