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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported):  May 2, 2023
Image_0.jpg
INSIGHT ENTERPRISES, INC.
(Exact name of registrant as specified in its charter)
_____________________________
Delaware 0-25092 86-0766246
(State or other jurisdiction
of incorporation)
(Commission
File Number)
(I.R.S. Employer
Identification No.)
 
2701 East Insight Way,
Chandler, Arizona 85286
(Address of principal executive offices) (Zip Code)
Registrant's telephone number, including area code:
(480) 333-3000
Not Applicable
(Former name or former address, if changed since last report)
_____________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol Name of each exchange on which registered
Common stock, par value $0.01 NSIT The NASDAQ Global Select Market
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.     ☐



Item 2.02    Results of Operations and Financial Condition.
On May 2, 2023, Insight Enterprises, Inc. announced by press release its results of operations for the first quarter ended March 31, 2023. A copy of the press release and accompanying investor presentation are attached hereto as Exhibits 99.1 and 99.2, respectively, and incorporated by reference herein.  The information disclosed under this Item 2.02, including Exhibits 99.1 and 99.2 hereto, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.
Item 9.01.    Financial Statements and Exhibits.
(d) Exhibits.
Exhibit
Number
Description
99.1
99.2
104 Cover Page Interactive Data File (formatted as Inline XBRL).



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Insight Enterprises, Inc.
Date: May 2, 2023 By: /s/ Rachael A. Crump
Rachael A. Crump
Principal Accounting Officer

EX-99.1 2 nsit-20230502xerx8kex991.htm EX-99.1 Document
EXHIBIT 99.1
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FOR IMMEDIATE RELEASE
NASDAQ: NSIT
INSIGHT ENTERPRISES, INC. REPORTS
FIRST QUARTER RESULTS AND CONFIRMS FULL YEAR GUIDANCE
CHANDLER, AZ – May 2, 2023 – Insight Enterprises, Inc. (NASDAQ: NSIT) (the “Company”) today reported financial results for the quarter ended March 31, 2023.  Highlights include:

•Gross profit increased 3% year over year to $391.3 million with gross margin expanding 250 basis points to 16.8%
•Record gross margin in North America of 17.2%
•Earnings from operations decreased 3% year to year to $77.5 million
•Adjusted earnings from operations increased 5% year over year to $94.0 million
•Diluted earnings per share of $1.34 decreased 12% year to year
•Adjusted diluted earnings per share of $1.78 decreased 2% year to year
•Cash flows provided by operating activities were $160.2 million

In the first quarter of 2023, gross profit increased 3% and gross margin expanded 250 basis points to 16.8% compared to the first quarter of 2022, despite net sales being down 12%, year to year.  Earnings from operations of $77.5 million decreased 3% compared to $79.8 million in the first quarter of 2022. Adjusted earnings from operations of $94.0 million increased 5% compared to $89.6 million in the first quarter of 2022.  Diluted earnings per share for the quarter was $1.34, down 12%, year to year. Adjusted diluted earnings per share was $1.78, down 2%, year to year.

“Our first quarter results were in line with our expectations, in a market that was even more volatile than we had anticipated. We are pleased with our gross margin performance, which expanded by 250 basis points to 16.8%, led by 38% growth in cloud gross profit” stated Joyce Mullen, President and Chief Executive Officer. “This performance reflects our belief that, in a world of accelerated change, our clients need a partner with deep expertise they can trust to deliver innovative results fast,” Mullen stated.

KEY HIGHLIGHTS

Results for the Quarter:
•Consolidated net sales for the first quarter of 2023 of $2.3 billion decreased 12%, year to year, when compared to the first quarter of 2022. Product net sales decreased 15%, year to year, and services net sales increased 5%, year over year.
•Net sales in North America decreased 11%, year to year, to $1.8 billion;
◦Product net sales decreased 14%, year to year, to $1.6 billion;
◦Services net sales increased 4%, year over year, to $283.5 million;
•Net sales in EMEA decreased 20%, year to year, to $427.0 million; and
•Net sales in APAC increased 15%, year over year, to $63.0 million.
•Excluding the effects of fluctuating foreign currency exchange rates, consolidated net sales decreased 11%, year to year, with declines in net sales in North America and EMEA of 11% and 13%, year to year, respectively, partially offset by growth in net sales in APAC of 21%, year over year.
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


•Consolidated gross profit increased to $391.3 million, an increase of 3% compared to the first quarter of 2022, with consolidated gross margin expanding 250 basis points to 16.8% of net sales. Product gross profit decreased 4%, year to year, and services gross profit increased 12%, year over year. Cloud gross profit increased 38% and Insight core services gross profit remained flat, year over year.
•Gross profit in North America increased 5%, year over year, to $315.1 million (17.2% record gross margin);
•Gross profit in EMEA decreased 6%, year to year, to $60.9 million (14.3% gross margin); and
•Gross profit in APAC increased 9%, year over year, to $15.3 million (24.3% gross margin).
•Excluding the effects of fluctuating foreign currency exchange rates, consolidated gross profit was up 5%, year over year, with gross profit growth in North America, EMEA and APAC of 5%, 1% and 14%, respectively, year over year.
•Consolidated earnings from operations decreased 3% compared to the first quarter of 2022 to $77.5 million, or 3.3% of net sales.
•Earnings from operations in North America decreased 2%, year to year, to $63.2 million, or 3.4% of net sales;
•Earnings from operations in EMEA decreased 10%, year to year, to $10.3 million, or 2.4% of net sales; and
•Earnings from operations in APAC increased 2%, year over year, to $4.0 million, or 6.3% of net sales.
•Excluding the effects of fluctuating foreign currency exchange rates, consolidated earnings from operations were down 1%, year to year, with decreased earnings from operations in North America and EMEA of 1% and 4%, year to year, respectively, partially offset by increased earnings from operations in APAC of 5%, year over year.
•Adjusted earnings from operations increased 5% compared to the first quarter of 2022 to $94.0 million, or 4.0% of net sales.
•Adjusted earnings from operations in North America increased 8%, year over year, to $78.3 million, or 4.3% of net sales;
•Adjusted earnings from operations in EMEA decreased 11%, year to year, to $11.5 million, or 2.7% of net sales; and
•Adjusted earnings from operations in APAC increased 2%, year over year, to $4.1 million, or 6.5% of net sales.
•Excluding the effects of fluctuating foreign currency exchange rates, Adjusted consolidated earnings from operations were up 7%, year over year, with increased Adjusted earnings from operations in North America and APAC of 9% and 6%, respectively, year over year, partially offset by a decrease in Adjusted earnings from operations in EMEA of 5%, year to year.
•Consolidated net earnings and diluted earnings per share for the first quarter of 2023 were $50.0 million and $1.34, respectively, at an effective tax rate of 24.7%.
•Adjusted consolidated net earnings and Adjusted diluted earnings per share for the first quarter of 2023 were $62.3 million and $1.78, respectively. Excluding the effects of fluctuating foreign currency exchange rates, Adjusted diluted earnings per share was flat.
In discussing financial results for the three months ended March 31, 2023 and 2022 in this press release, the Company refers to certain financial measures that are adjusted from the financial results prepared in accordance with United States generally accepted accounting principles (“GAAP”).  When referring to non-GAAP measures, the Company refers to them as “Adjusted.”  See “Use of Non-GAAP Financial Measures” for additional information.  A tabular reconciliation of financial measures prepared in accordance with GAAP to the non-GAAP financial measures is included at the end of this press release.
In some instances, the Company refers to changes in net sales, gross profit, earnings from operations and Adjusted earnings from operations on a consolidated basis and in North America, EMEA and APAC excluding the effects of fluctuating foreign currency exchange rates. In addition, the Company refers to changes in Adjusted diluted earnings per share on a consolidated basis excluding the effects of fluctuating foreign currency exchange rates.  In computing these changes and percentages, the Company compares the current year amount as translated into U.S. dollars under the applicable accounting standards to the prior year amount in local currency translated into U.S. dollars utilizing the weighted average translation rate for the current period.
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


The tax effect of Adjusted amounts referenced herein were computed using the statutory tax rate for the taxing jurisdictions in the operating segment in which the related expenses were recorded, adjusted for the effects of valuation allowances on net operating losses in certain jurisdictions.
GUIDANCE
For the full year 2023, and consistent with our guidance given in February 2023, the Company expects Adjusted diluted earnings per share to be between $9.90 and $10.10. We now expect to deliver gross profit growth in the mid single digit range.
This outlook assumes:
•interest expense of $46 to $50 million;
•an effective tax rate of 25% to 26% for the full year;
•capital expenditures of $55 to $60 million; and
•an average share count for the full year of 34.8 million shares including estimated potential dilution from the warrants relating to the Call Spread Transactions (as defined below), net of share repurchases completed in the first quarter and our planned future share repurchases under our current authorization.
This outlook excludes acquisition-related intangibles amortization expense of approximately $32 million, assumes no acquisition or integration related expenses, transformation or severance and restructuring expenses, and no significant change in our debt instruments.  Due to the inherent difficulty of forecasting some of these types of expenses, which impact net earnings, diluted earnings per share and selling and administrative expenses, the Company is unable to reasonably estimate the impact of such expenses, if any, to net earnings, diluted earnings per share and selling and administrative expenses.  Accordingly, the Company is unable to provide a reconciliation of GAAP to non-GAAP diluted earnings per share for the full year 2023 forecast.
CONFERENCE CALL AND WEBCAST
The Company will host a conference call and live web cast today at 9:00 a.m. ET to discuss first quarter 2023 results of operations.  A live web cast of the conference call (in listen-only mode) will be available on the Company’s web site at http://investor.insight.com/, and a replay of the web cast will be available on the Company’s web site for a limited time following the call.  To access the live conference call, please register in advance using this event link.  Upon registering, participants will receive dial-in information via email, as well as a unique registrant ID, event passcode, and detailed instructions regarding how to join the call.
USE OF NON-GAAP FINANCIAL MEASURES
The non-GAAP financial measures are referred to as “Adjusted”.  Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, and (vi) the tax effects of each of these items, as applicable. Transformation costs represent costs we are incurring to transform our business, to help us achieve our strategic objectives, including becoming a leading solutions integrator. The Company excludes these items when internally evaluating earnings from operations, tax expense, net earnings and diluted earnings per share for the Company and earnings from operations for each of the Company’s operating segments.  Adjusted diluted earnings per share also includes the impact of the benefit from the note hedge where the Company’s average stock price for the first quarter of 2023 was in excess of $68.32, which is the initial conversion price of the convertible senior notes.  Adjusted EBITDA excludes (i) interest expense, (ii) income tax expense, (iii) depreciation and amortization of property and equipment, (iv) amortization of intangible assets, (v) severance and restructuring expenses (vi) certain executive recruitment and hiring related expenses, (vii) transformation costs and (viii) certain acquisition and integration related expenses. Adjusted return on invested capital (“ROIC”) excludes (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses and (vi) the tax effects of each of these items, as applicable.  
These non-GAAP measures are used by the Company and its management to evaluate financial performance against budgeted amounts, to calculate incentive compensation, to assist in forecasting future performance and to compare the Company’s results to those of the Company’s competitors.  The Company believes that these non-GAAP financial measures are useful to investors because they allow for greater transparency,
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


facilitate comparisons to prior periods and the Company’s competitors’ results and assist in forecasting performance for future periods.  These non-GAAP financial measures are not prepared in accordance with GAAP and may be different from non-GAAP financial measures presented by other companies.  Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

FINANCIAL SUMMARY TABLE
(DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2023 2022 change
Insight Enterprises, Inc.
Net sales:
Products $ 1,967,645 $ 2,310,287 (15%)
Services $ 356,302 $ 340,563 5%
Total net sales $ 2,323,947 $ 2,650,850 (12%)
Gross profit $ 391,315 $ 378,861 3%
Gross margin 16.8% 14.3% 250 bps
Selling and administrative expenses $ 310,001 $ 297,640 4%
Severance and restructuring expenses $ 3,802 $ 1,372 > 100%
Acquisition and integration related expenses $ 51 $ *
Earnings from operations $ 77,461 $ 79,849 (3%)
Net earnings $ 49,972 $ 56,631 (12%)
Diluted earnings per share $ 1.34 $ 1.53 (12%)
North America
Net sales:
Products $ 1,550,436 $ 1,792,866 (14%)
Services $ 283,528 $ 271,639 4%
Total net sales $ 1,833,964 $ 2,064,505 (11%)
Gross profit $ 315,144 $ 300,084 5%
Gross margin 17.2% 14.5% 270 bps
Selling and administrative expenses $ 248,820 $ 235,220 6%
Severance and restructuring expenses $ 3,087 $ 304 > 100%
Acquisition and integration related expenses $ 51 $ *
Earnings from operations $ 63,186 $ 64,560 (2%)
Sales Mix **
Hardware 63  % 70  % (20%)
Software 22  % 17  % 16%
Services 15  % 13  % 4%
100  % 100  % (11%)
EMEA
Net sales:
Products $ 377,451 $ 483,025 (22%)
Services $ 49,553 $ 48,408 2%
Total net sales $ 427,004 $ 531,433 (20%)
Gross profit $ 60,888 $ 64,770 (6%)
Gross margin 14.3% 12.2% 210 bps
Selling and administrative expenses $ 49,905 $ 52,326 (5%)
Severance and restructuring expenses $ 702 $ 1,068 (34%)
Earnings from operations $ 10,281 $ 11,376 (10%)
Sales Mix **
Hardware 38  % 40  % (23%)
Software 50  % 51  % (21%)
Services 12  % % 2%
100  % 100  % (20%)
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

FINANCIAL SUMMARY TABLE (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2023 2022 change
APAC
Net sales:
Products $ 39,758 $ 34,396 16%
Services $ 23,221 $ 20,516 13%
Total net sales $ 62,979 $ 54,912 15%
Gross profit $ 15,283 $ 14,007 9%
Gross margin 24.3% 25.5% (120 bps)
Selling and administrative expenses $ 11,276 $ 10,094 12%
Severance and restructuring expenses $ 13 $ *
Earnings from operations $ 3,994 $ 3,913 2%
Sales Mix **
Hardware 16  % 21  % (11%)
Software 47  % 42  % 29%
Services 37  % 37  % 13%
100  % 100  % 15%
*    Percentage change not considered meaningful
**    Change in sales mix represents growth/decline in category net sales on a U.S. dollar basis and does not exclude the effects of fluctuating foreign currency exchange rates
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


FORWARD-LOOKING INFORMATION

Certain statements in this release and the related conference call, web cast and presentation are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995.  Forward-looking statements, including those related to the Company’s future responses to and the potential impact of coronavirus strain COVID-19 (“COVID-19”) on the Company, the impact of inflation and higher interest rates, the Company’s future financial performance and results of operations, including gross profit growth, Adjusted diluted earnings per share, and Adjusted selling and administrative expenses, the Company’s anticipated effective tax rate, capital expenditures, and expected average share count including our expectations for future planned share repurchases in 2023, the Company’s expectations that note holders will not convert the Company’s convertible senior notes in the near term, the Company’s expectations regarding cash flow, the Company’s expectations regarding current supply constraints and shipment of backlog, future trends in the IT market, the Company’s business strategy and strategic initiatives, which are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified.  Future events and actual results could differ materially from those set forth in, contemplated by, or underlying the forward-looking statements.  There can be no assurances that the results discussed by the forward-looking statements will be achieved, and actual results may differ materially from those set forth in the forward-looking statements.  Some of the important factors that could cause the Company’s actual results to differ materially from those projected in any forward-looking statements include, but are not limited to, the following, which are discussed in the Company’s filings with the Securities and Exchange Commission (the “SEC”), including in the “Risk Factors” sections of the Company’s most recently filed periodic reports on Form 10-K and subsequent filings with the SEC:
•actions of our competitors, including manufacturers and publishers of products we sell;
•our reliance on our partners for product availability, competitive products to sell and marketing funds and purchasing incentives, which can change significantly in the amounts made available and in the requirements year over year;
•our ability to keep pace with rapidly evolving technological advances and the evolving competitive marketplace;
•general economic conditions, economic uncertainties and changes in geopolitical conditions, including the possibility of a recession or as a result of the ongoing war between Russia and Ukraine;
•changes in the IT industry and/or rapid changes in technology;
•our ability to provide high quality services to our clients;
•accounts receivable risks, including increased credit loss experience or extended payment terms with our clients;
•our reliance on independent shipping companies;
•the risks associated with our international operations;
•supply constraints for products;
•the duration and severity of the COVID-19 pandemic and its effects on our business, results of operations and financial condition, as well as the widespread outbreak of any other illnesses or communicable diseases;
•natural disasters or other adverse occurrences;
•disruptions in our IT systems and voice and data networks;
•cyberattacks or breaches of data privacy and security regulations;
•intellectual property infringement claims and challenges to our registered trademarks and trade names;
•legal proceedings, client audits and failure to comply with laws and regulations;
•failure to comply with the terms and conditions of our commercial and public sector contracts;
•exposure to changes in, interpretations of, or enforcement trends related to tax rules and regulations;
•our potential to draw down a substantial amount of indebtedness;
•the conditional conversion feature of our convertible senior notes (the “Notes”), which has been triggered, may adversely affect the Company’s financial condition and operating results;
•the Company is subject to counterparty risk with respect to certain hedge and warrant transactions entered into in connection with the issuance of the notes (the "Call Spread Transactions");
•increased debt and interest expense and the possibility of decreased availability of funds under our financing facilities;
•risks associated with the discontinuation of LIBOR as a benchmark rate;
•possible significant fluctuations in our future operating results as well as seasonality and variability in client demands;
•our dependence on certain key personnel and our ability to attract, train and retain skilled teammates;
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958


•risks associated with the integration and operation of acquired businesses, including achievement of expected synergies and benefits; and
•future sales of the Company’s common stock or equity-linked securities in the public market could lower the market price for our common stock.

Additionally, there may be other risks that are otherwise described from time to time in the reports that the Company files with the SEC.  Any forward-looking statements in this release, the related conference call, webcast and presentation speak only as of the date on which they are made and should be considered in light of various important factors, including the risks and uncertainties listed above, as well as others.  The Company assumes no obligation to update, and, except as may be required by law, does not intend to update, any forward-looking statements.  The Company does not endorse any projections regarding future performance that may be made by third parties.
CONTACT:
GLYNIS BRYAN
CHIEF FINANCIAL OFFICER
TEL.  480.333.3390
EMAIL glynis.bryan@insight.com
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2023 2022
Net sales:
Products $ 1,967,645  $ 2,310,287 
Services 356,302  340,563 
Total net sales 2,323,947  2,650,850 
Costs of goods sold:
Products 1,772,729  2,107,209 
Services 159,903  164,780 
Total costs of goods sold 1,932,632  2,271,989 
Gross profit 391,315  378,861 
Operating expenses:
Selling and administrative expenses 310,001  297,640 
Severance and restructuring expenses 3,802  1,372 
Acquisition and integration related expenses 51  — 
Earnings from operations 77,461  79,849 
Non-operating (income) expense:
Interest expense, net 10,348  8,068 
Other expense (income), net 752  (2,843)
Earnings before income taxes 66,361  74,624 
Income tax expense 16,389  17,993 
Net earnings $ 49,972  $ 56,631 
Net earnings per share:
Basic $ 1.48  $ 1.62 
Diluted $ 1.34  $ 1.53 
Shares used in per share calculations:
Basic 33,706  34,974 
Diluted 37,207  36,981 
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(In THOUSANDS)
(UNAUDITED)
March 31,
2023
December 31,
2022
ASSETS
Current assets:
Cash and cash equivalents $ 175,726  $ 163,637 
Accounts receivable, net 3,087,105  3,272,371 
Inventories 265,570  265,154 
Other current assets 217,415  199,506 
Total current assets 3,745,816  3,900,668 
Property and equipment, net 200,969  204,260 
Goodwill 493,724  493,033 
Intangible assets, net 196,879  204,998 
Other assets 323,140  309,622 
$ 4,960,528  $ 5,112,581 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable – trade $ 1,711,878  $ 1,785,076 
Accounts payable – inventory financing facilities 410,126  301,314 
Accrued expenses and other current liabilities 415,519  433,789 
Current portion of long-term debt 346,672  346,228 
Total current liabilities 2,884,195  2,866,407 
Long-term debt 168,875  291,672 
Deferred income taxes 28,728  32,844 
Other liabilities 305,132  283,590 
3,386,930  3,474,513 
Stockholders’ equity:
Preferred stock —  — 
Common stock 333  340 
Additional paid-in capital 317,283  327,872 
Retained earnings 1,310,178  1,368,658 
Accumulated other comprehensive loss – foreign currency translation adjustments
(54,196) (58,802)
Total stockholders’ equity 1,573,598  1,638,068 
$ 4,960,528  $ 5,112,581 
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN THOUSANDS)
(UNAUDITED)
Three Months Ended
March 31,
2023 2022
Cash flows from operating activities:
Net earnings $ 49,972  $ 56,631 
Adjustments to reconcile net earnings to net cash provided by (used in) operating activities:
Depreciation and amortization 14,663  13,314 
Provision for losses on accounts receivable 1,484  1,031 
Non-cash stock-based compensation 6,896  5,007 
Deferred income taxes (4,284) (1,715)
Amortization of debt issuance costs 1,213  1,623 
Other adjustments 2,122  (106)
Changes in assets and liabilities:
Decrease (increase) in accounts receivable 197,918  (103,326)
Increase in inventories (1,146) (57,876)
(Increase) decrease in other assets (22,794) 4,111 
Decrease in accounts payable (76,783) (137,144)
Decrease in accrued expenses and other liabilities (9,101) (65,789)
Net cash provided by (used in) operating activities: 160,160  (284,239)
Cash flows from investing activities:
Purchases of property and equipment (9,106) (25,745)
Net cash used in investing activities: (9,106) (25,745)
Cash flows from financing activities:
Borrowings on ABL revolving credit facility 1,016,980  1,151,440 
Repayments on ABL revolving credit facility (1,140,774) (831,440)
Net borrowings under inventory financing facilities 108,257  6,692 
Repurchases of common stock (117,129) — 
Other payments (7,988) (6,738)
Net cash (used in) provided by financing activities: (140,654) 319,954 
Foreign currency exchange effect on cash, cash equivalents and restricted cash balances 1,652  969 
Increase in cash, cash equivalents and restricted cash 12,052  10,939 
Cash, cash equivalents and restricted cash at beginning of period 165,718  105,977 
Cash, cash equivalents and restricted cash at end of period $ 177,770  $ 116,916 
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Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2023 2022
Adjusted Consolidated Earnings from Operations:
GAAP consolidated EFO $ 77,461 $ 79,849
Amortization of intangible assets 8,310 7,925
Other 8,186 1,783
Adjusted non-GAAP consolidated EFO $ 93,957 $ 89,557
GAAP EFO as a percentage of net sales 3.3% 3.0%
Adjusted non-GAAP EFO as a percentage of net sales 4.0% 3.4%
Adjusted Consolidated Net Earnings:
GAAP consolidated net earnings $ 49,972 $ 56,631
Amortization of intangible assets 8,310 7,925
Other 8,186 1,783
Income taxes on non-GAAP adjustments (4,201) (2,400)
Adjusted non-GAAP consolidated net earnings $ 62,267 $ 63,939
Adjusted Diluted Earnings Per Share:
GAAP diluted EPS $ 1.34  $ 1.53 
Amortization of intangible assets 0.22  0.21 
Other 0.22  0.05 
Income taxes on non-GAAP adjustments (0.11) (0.06)
Impact of benefit from note hedge 0.11  0.08 
Adjusted non-GAAP diluted EPS $ 1.78  $ 1.81 
Shares used in diluted EPS calculation 37,207 36,981
Impact of benefit from note hedge (2,310) (1,677)
Shares used in Adjusted non-GAAP diluted EPS calculation 34,897 35,304
Adjusted North America Earnings from Operations:
GAAP EFO from North America segment $ 63,186  $ 64,560 
Amortization of intangible assets 7,785  7,348 
Other 7,337  715 
Adjusted non-GAAP EFO from North America segment $ 78,308  $ 72,623 
GAAP EFO as a percentage of net sales 3.4  % 3.1  %
Adjusted non-GAAP EFO as a percentage of net sales 4.3  % 3.5  %
 - MORE -
Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES (CONTINUED)
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Three Months Ended
March 31,
2023 2022
Adjusted EMEA Earnings from Operations:
GAAP EFO from EMEA segment $ 10,281  $ 11,376 
Amortization of intangible assets 412  457 
Other 836  1,068 
Adjusted non-GAAP EFO from EMEA segment $ 11,529  $ 12,901 
GAAP EFO as a percentage of net sales 2.4  % 2.1  %
Adjusted non-GAAP EFO as a percentage of net sales 2.7  % 2.4  %
Adjusted APAC Earnings from Operations:
GAAP EFO from APAC segment $ 3,994  $ 3,913 
Amortization of intangible assets 113  120 
Other 13  — 
Adjusted non-GAAP EFO from APAC segment $ 4,120  $ 4,033 
GAAP EFO as a percentage of net sales 6.3  % 7.1  %
Adjusted non-GAAP EFO as a percentage of net sales 6.5  % 7.3  %
Adjusted EBITDA:
GAAP consolidated net earnings $ 49,972 $ 56,631
Interest expense 11,688 8,348
Income tax expense 16,389 17,993
Depreciation and amortization of property and equipment 6,353 5,389
Amortization of intangible assets 8,310 7,925
Other 8,186 1,783
Adjusted non-GAAP EBITDA $ 100,898 $ 98,069
GAAP consolidated net earnings as a percentage of net sales 2.2% 2.1%
Adjusted non-GAAP EBITDA as a percentage of net sales 4.3% 3.7%
 - MORE -
Insight Enterprises, Inc. 2701 E. Insight Way Chandler, Arizona 85286 800.467.4448 FAX 480.760.8958

INSIGHT ENTERPRISES, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES (CONTINUED)
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)
Twelve Months Ended
March 31,
2023 2022
Adjusted return on invested capital:
GAAP consolidated EFO $ 411,312 $ 344,886
Amortization of intangible assets 33,277 31,929
Other 26,421 6,889
Adjusted non-GAAP consolidated EFO 471,010 383,704
Income tax expense* 122,463 99,763
Adjusted non-GAAP consolidated EFO, net of tax $ 348,547 $ 283,941
Average stockholders’ equity** $ 1,596,949 $ 1,456,467
Average debt** 744,068 501,639
Average cash** (145,661) (114,503)
Invested Capital $ 2,195,356 $ 1,843,603
Adjusted non-GAAP ROIC (from GAAP consolidated EFO) *** 13.86  % 13.84  %
Adjusted non-GAAP ROIC (from non-GAAP consolidated EFO) ****
15.88  % 15.40  %
*    Assumed tax rate of 26.0%.
**    Average of previous five quarters.
***    Computed as GAAP consolidated EFO, net of tax of $106,941 and $89,670 for the twelve months ended March 31, 2023 and 2022, respectively, divided by invested capital.
****    Computed as Adjusted non-GAAP consolidated EFO, net of tax, divided by invested capital.
###
EX-99.2 3 q12023-earningspresentat.htm EX-99.2 q12023-earningspresentat
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2023 Insight Direct USA, Inc. All Rights Reserved. 1 Insight Enterprises, Inc. First Quarter 2023 Earnings Conference Call and Webcast


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 23 Disclosures ◦ Safe harbor statement This presentation includes “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 related to Insight’s plans and expectations. Statements that are not historical facts, including those related to coronavirus strain COVID-19 (“COVID-19”), our future responses to and the impact of COVID-19 on our Company, our expectations about future financial results and the assumptions related thereto, our expectations regarding current supply constraints, our expectations regarding backlog shipments, our expectations relating to repurchases of our common stock, including the estimated completion of our planned share repurchases under our current authorization, future expected trends in the IT market and our opportunities for growth, are forward-looking statements. These forward-looking statements are subject to assumptions, risks and uncertainties which could cause actual results or future events to differ materially from such statements. The Company undertakes no obligation to update publicly or revise any of the forward-looking statements, except as otherwise required by law. More detailed information about forward-looking statements and risk factors is included in today’s press release and discussed in the Company’s most recently filed periodic reports and subsequent filings with the Securities and Exchange Commission. ◦ Non-GAAP measures This presentation will reference certain non-GAAP financial information as ‘Adjusted’. A reconciliation of non-GAAP financial measures presented in this document to our actual GAAP results is attached to the back of this presentation and included in the press release issued today, which you may find on the Investor Relations section of our website at investor.insight.com. These non-GAAP measures are used by the Company and its management to evaluate financial performance against budgeted amounts, to calculate incentive compensation, to assist in forecasting future performance and to compare the Company’s results to those of the Company’s competitors. The Company believes that these non-GAAP financial measures are useful to investors because they allow for greater transparency, facilitate comparisons to prior periods and the Company’s competitors’ results and assist in forecasting performance for future periods. These non-GAAP financial measures are not prepared in accordance with GAAP and may be different from non- GAAP financial measures presented by other companies. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. ◦ Constant currency In some instances, the Company refers to changes in net sales, gross profit and earnings from operations on a consolidated basis and in North America, EMEA and APAC excluding the effects of fluctuating foreign currency exchange rates. In computing these changes and percentages, the Company compares the current year amount as translated into U.S. dollars under the applicable accounting standards to the prior year amount in local currency translated into U.S. dollars utilizing the weighted average translation rate for the current period.


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 33 Table of Contents ◦ Solutions Integrator Strategy ◦ Areas of Expertise ◦ Solutions at Work ◦ First Quarter 2023 Highlights and Performance ◦ 2027 KPIs for Success ◦ Liquidity and Debt Covenants ◦ 2023 Outlook ◦ Appendix


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 43 Our strategy is to become THE leading SOLUTIONS INTEGRATOR The pillars of our strategy are: Solutions Integrator Systems Integrator Reseller Distributor ≠ Captivate Clients Sell Solutions Deliver Differentiation Champion our Culture


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 53 Well Positioned to Help Organizations


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 63 Global Logistics, eCommerce and Business Services Company Modernizes Recruitment Experience The challenge: The results: • Time-consuming recruiting process • High rates of applicant drop-off during the hiring process • Increased costs due to attrition of candidate pool • Time-consuming and repetitive tasks that burdened recruitment staff • Reduction of recruiting time by 20% • Increased HR productivity by 30% • Improved candidate experience and retention • Increased quality of talent acquisition Insight implemented a holistic revamp of the HR recruiting process. Insight: • Integrated multiple applications to create a seamless interface • Utilized Artificial Intelligence (AI) to evaluate progress of candidates at acquisition milestones to increase the effectiveness of recruiting over time • Ongoing managed Services as well as help desk services The solution:


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 73 Corporate Citizenship Report Four areas of impact: • Building a more sustainable world • Using technology for good • Fostering a culture of diversity and inclusion • Leading with heart Read our 2023 Insight Corporate Citizenship Report to learn how we use tech for good: www.insight.com/corporatecitizenship


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 83 Connecting 30,000 IoT Devices to Detect and Analyze Wastewater Levels The challenge: The results: • Pre-existing Wastewater Network Monitoring relied on proprietary systems • Scaling the system was expensive and locked client into proprietary network and hardware • Artificial Intelligence and advanced analytics weren’t possible on their proprietary platform • Security concerns with aging infrastructure Wastewater monitoring platform built on Azure IoT: • Created a solution that connects 30,000 devices for wastewater level monitoring • Leveraged expertise to scale applications using low-code development techniques and moved from initial concept to operation very quickly • Managed Service for the new IoT platform • Reduced risk by replacing aging platform, reducing vendor lock-in • Saved millions of dollars in annual costs • Gained access to real-time data and improved analytics • Increased agility and flexibility to deliver new business capabilities quickly • Modern secure platform built using industry best practices The solution:


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 93 Q1 2023 Performance (Changes against prior year period) NET SALES $2.3B decrease of 12% GROSS PROFIT $391M increase of 3% 50% services gross profit as a % of total gross profit***, including 22% from cloud EARNINGS EARNINGS FROM OPERATIONS $77M decrease of 3% DILUTED EARNINGS PER SHARE $1.34 decrease of 12% SEGMENTS HEADCOUNT Skilled, certified consulting and service delivery professionals 5,500+ SERVICE DELIVERY SCALE ADJUSTED EARNINGS FROM OPERATIONS* $94M increase of 5% ADJUSTED DILUTED EARNINGS PER SHARE* $1.78 decrease of 2% MARGINS GROSS MARGIN 16.8% up 250 bps EFO MARGIN 3.3% up 30 bps ADJUSTED EFO* MARGIN 4.0% up 60 bps CASH CONVERSION CYCLE 33 DAYS down 8 days Days sales outstanding (DSO) +17 days Days inventory outstanding (DIO) -3 days Days purchases outstanding (DPO) +(22) days NET CASH FROM OPERATIONS $160M NET SALES GROSS PROFIT EFO ADJUSTED EFO* NORTH AMERICA $1.8B $315M $63M $78M decrease of 11% increase of 5% decrease of 2% increase of 8% EMEA** $427M $61M $10M $12M decrease of 13% increase of 1% decrease of 4% decrease of 5% APAC** $63M $15M $4M $4M increase of 21% increase of 14% increase of 5% increase of 6% CASH FLOWS AND CASH CYCLE * See Appendix for reconciliation of non-GAAP measures ** Reference “Constant currency” section on slide 2 of this presentation *** For the twelve months ended March 31, 2023 North America record gross margin of 17.2%


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 103 2027 KPIs for Success KPIs TTM 3.31.2023 2027 Adjusted EBITDA Margin* 4.9% 6.5% - 7.0% Adjusted ROIC* 15.9% >25% Core services GP | 5-year CAGR** 12% 16% - 20% Cloud GP | 5-year CAGR** 22% 16% - 20% Adjusted DEPS* | 5-year CAGR** 13% 19% - 22% Adjusted free cash flow as % of Adjusted net earnings* 153% >90% *Adjusted non-GAAP basis excludes (i) severance and restructuring expenses, (ii) certain recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) debt discount amortization, and (vii) the tax effects of each of these items, as applicable. Due to the inherent difficulty of forecasting these adjustments, which impact net earnings, diluted earnings per share, adjusted free cash flow, ROIC and EBITDA margin, the Company is unable to reasonably estimate the impact of such adjustments, if any, to net earnings, diluted earnings per share, adjusted free cash flow, ROIC and EBITDA. Accordingly, the Company is unable to provide a reconciliation for the 2027 forecast of GAAP to non-GAAP net earnings, diluted earnings per share, ROIC and EBITDA margin. See Appendix and elsewhere in this presentation for reconciliation of historical non-GAAP measures ** Baseline year for 2027 CAGR is 2022 Note: Insight Core services is defined as services Insight delivers and manages. Adjusted free cash flow is defined as cash flow from operations minus capital expenditures


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 113 $2.3B NET SALES decrease of 12% y/y $391M GROSS PROFIT increase of 3% y/y $10.1B* increase of 2% y/y * For the twelve months ended March 31, 2023 $1.6B* increase of 10% y/y $2.7B $2.7B $2.5B $2.5B $2.3B Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 $9.4B $9.9B $10.4B $10.5B $10.4B $10.1B 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 $379M $438M $399M $421M $391M Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 $1.4B $1.5B $1.6B $1.6B $1.6B $1.6B 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 14.3% 16.0% 15.8% 16.8% 16.8% 15.3% 15.1% 15.0% 15.3% 15.7% 16.3% Gross Margin Trailing twelve months Trailing twelve months


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 123 $821M* $356M SERVICES NET SALES increase of 5% y/y $196M SERVICES GROSS PROFIT increase of 12% y/y $1.5B* increase of 11% y/y * For the twelve months ended March 31, 2023 increase of 13% y/y $341M $394M $365M $384M $356M Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 $176M $225M $187M $213M $196M Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 $708M $724M $756M $772M $800M $821M 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 $1,316M $1,357M $1,410M $1,452M $1,483M $1,499M 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 52% 57% 51% 56% 55% Gross Margin 54% 53% 54% 53% 54% 55% Trailing twelve months Trailing twelve months


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 133 $61M INSIGHT CORE SERVICES GROSS PROFIT flat y/y $88M CLOUD GROSS PROFIT increase of 38% y/y $252M* increase of 9% y/y * For the twelve months ended March 31, 2023 Note: Insight Core services is defined as services Insight delivers and manages $364M* increase of 35% y/y $61M $67M $59M $65M $61M Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 $221M $231M $241M $246M $253M $252M 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 $64M $103M $82M $91M $88M Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 $264M $270M $294M $312M $340M $364M 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 27% 28% 25% 28% 28% Gross Margin 27% 27% 27% 27% 27% 27% Trailing twelve months Trailing twelve months


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 143 ADJUSTED EARNINGS FROM OPERATIONS** increase of 5% y/y EARNINGS FROM OPERATIONS $471M* $80M $130M $90M $114M $77M Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 $332M $345M $386M $393M $414M $411M 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 * For the twelve months ended March 31, 2023 ** See Appendix for reconciliation of non-GAAP measures $77M decrease of 3% y/y $411M* increase of 19% y/y $94M $90M $142M $107M $128M $94M Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 increase of 23% y/y $362M $384M $428M $441M $467M $471M 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 Trailing twelve months Trailing twelve months


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 153 ADJUSTED DILUTED EARNINGS PER SHARE** decrease of 2% y/y DILUTED EARNINGS PER SHARE $9.09* $1.53 $2.42 $1.58 $2.13 $1.34 Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 $5.95 $6.30 $7.15 $7.22 $7.66 $7.47 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 * For the twelve months ended March 31, 2023 ** See Appendix for reconciliation of non-GAAP measures $1.34 decrease of 12% y/y $7.47* increase of 19% y/y $1.78 $1.81 $2.78 $1.99 $2.53 $1.78 Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 increase of 19% y/y $7.10 $7.61 $8.49 $8.61 $9.11 $9.09 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 Trailing twelve months Trailing twelve months


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 163 Liquidity and Debt Covenants Twelve Months Ended March 31, US Dollars in $000s 2023 2022 Adjusted Consolidated EBITDA Net earnings $ 273,949 $ 232,808 Interest expense 44,917 39,460 Taxes 92,221 77,706 Depreciation and amortization of property and equipment 24,686 22,584 Amortization of intangible assets 33,277 31,929 Other* 26,421 6,889 Adjusted consolidated EBITDA $ 495,471 $ 411,376 Net earnings as a % of net sales 2.7 % 2.4 % Adjusted consolidated EBITDA margin 4.9 % 4.2 % Add: Non-cash stock-based compensation 24,599 18,492 Less: Capital expenditures (54,300) (69,977) Adjusted consolidated EBITDAS for FCCR Ratio $ 465,770 $ 359,891 Taxes and interest** $ 120,192 $ 91,593 Fixed Charge Coverage Ratio 3.9 3.9 Fixed Charge Coverage $465,770 $120,192 EBITDA-Dividends-CAPEX Fixed Charges $— $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $500,000 Total Leverage Ratio $515,547 $520,070 Consolidated Funded Indebtedness Adjusted Consolidated EBITDAS $— $300,000 $600,000 $900,000 $1,200,000 * “Other” includes (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring related expenses, (iii) transformation costs, and (iv) certain acquisition and integration related expenses ** Tax expense plus interest expense less non-cash imputed interest under the Company’s inventory financing facilities 3.88x 0.99x


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 173 Full Year 2023 Outlook Assumptions: As of May 2, 2023 As of February 9, 2023 Gross profit growth mid single digit high single digit Adjusted diluted EPS* $9.90 - $10.10 $9.90 - $10.10 Interest expense $46 - $50 million $48 - $52 million Effective tax rate 25% - 26% 25% - 26% Capital expenditures $55 - $60 million $55 - $60 million Average share count 34.8 million 34.3 million Other Exclusions and Assumptions: • Average share count for the full year of 34.8 million shares includes estimated potential dilution from the warrants relating to the Call Spread Transactions, net of share repurchases completed in the first quarter and our planned future share repurchases under our current authorization • Excludes acquisition-related intangibles amortization expense of approximately $32 million (posted on website) • Assumes no acquisition or integration-related, transformation or severance and restructuring expenses • Assumes no significant change in our debt instruments * Adjusted diluted earnings per share excludes severance and restructuring expense and other unique items as well as amortization expense related to acquired intangibles. Due to the inherent difficulty of forecasting some of these types of expenses, which impact net earnings and diluted earnings per share, the Company is unable to reasonably estimate the impact of such expenses, if any, to net earnings and diluted earnings per share. Accordingly, the Company is unable to provide a reconciliation of GAAP to non-GAAP diluted earnings per share for the full year 2023 forecast


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2023 Insight Direct USA, Inc. All Rights Reserved. 18 Appendix


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 193 Q1 2023 | Financial Performance Three Months Ended March 31, US Dollars in $000s, except for per share data 2023 2022 Change Consolidated IEI Net sales $2,323,947 $2,650,850 (12) % Net sales, constant currency* (11) % Product net sales $1,967,645 $2,310,287 (15) % Services net sales $356,302 $340,563 5 % Gross profit $391,315 $378,861 3 % Gross margin 16.8 % 14.3 % 250 bps Gross profit, constant currency* 5 % Product gross profit $194,916 $203,078 (4) % Services gross profit $196,399 $175,783 12 % GAAP earnings from operations $77,461 $79,849 (3) % Adjusted earnings from operations** $93,957 $89,557 5 % GAAP diluted earnings per share $1.34 $1.53 (12) % Adjusted diluted earnings per share** $1.78 $1.81 (2) % * Reference “Constant currency” section on slide 2 of this presentation ** See Appendix for reconciliation of non-GAAP measures


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 203 * See Appendix for reconciliation of non-GAAP measures Consolidated IEI Financial Metrics Three Months Ended Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 Net Sales YoY 21 % 23 % 4 % (2) % (12) % Gross Margin 14.3 % 16.0 % 15.8 % 16.8 % 16.8 % GAAP EFO $79.8M $129.6M $90.3M $114.0M $77.5M GAAP EFO YoY 19 % 46 % 9 % 22 % (3) % GAAP EFO Margin 3.0 % 4.7 % 3.6 % 4.6 % 3.3 % Adjusted EFO* $89.6M $141.7M $107.1M $128.3M $94.0M Adjusted EFO* YoY 31 % 45 % 14 % 25 % 5 % Adjusted EFO* Margin 3.4 % 5.2 % 4.2 % 5.1 % 4.0 % GAAP Diluted EPS $1.53 $2.42 $1.58 $2.13 $1.34 GAAP Diluted EPS YoY 30 % 53 % 5 % 26 % (12) % Adjusted Diluted EPS* $1.81 $2.78 $1.99 $2.53 $1.78 Adjusted Diluted EPS* YoY 39 % 46 % 6 % 25 % (2) % Twelve Months Ended 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 Net Sales YoY 13 % 18 % 20 % 15 % 11 % 2 % Gross Margin 15.3 % 15.1 % 15.0 % 15.3 % 15.7 % 16.3 % GAAP EFO $332.1M $344.9M $386.0M $393.1M $413.7M $411.3M GAAP EFO YoY 22 % 21 % 29 % 22 % 25 % 19 % GAAP EFO Margin 3.5 % 3.5 % 3.7 % 3.7 % 4.0 % 4.1 % Adjusted EFO* $362.5M $383.7M $427.7M $441.3M $466.6M $471.0M Adjusted EFO* YoY 12 % 18 % 30 % 25 % 29 % 23 % Adjusted EFO* Margin 3.8 % 3.9 % 4.1 % 4.2 % 4.5 % 4.7 % GAAP Diluted EPS $5.95 $6.30 $7.15 $7.22 $7.66 $7.47 GAAP Diluted EPS YoY 22 % 24 % 33 % 25 % 29 % 19 % Adjusted Diluted EPS* $7.10 $7.61 $8.49 $8.61 $9.11 $9.09 Adjusted Diluted EPS* YoY 15 % 23 % 34 % 26 % 28 % 19 %


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 213 Services Financial Metrics Three Months Ended Q1-22 Q2-22 Q3-22 Q4-22 Q1-23 Services Revenue $341M $394M $365M $384M $356M Services Revenue YoY 14% 16% 13% 9% 5% Services Gross Profit $176M $225M $187M $213M $196M Insight Core Services Gross Profit $61M $67M $59M $65M $61M Agent Services* Gross Profit $115M $157M $127M $148M $136M Services Gross Profit YoY 10% 16% 10% 15% 12% Insight Core Services Gross Profit YoY 20% 18% 9% 11% —% Agent Services* Gross Profit YoY 6% 16% 10% 17% 18% Services Gross Margin 52% 57% 51% 56% 55% Insight Core Services Gross Margin 27% 28% 25% 28% 28% Agent Services* Gross Margin 100% 100% 100% 100% 100% Twelve Months Ended 2021 Q1-22 Q2-22 Q3-22 2022 Q1-23 Services Revenue $1,316M $1,357M $1,410M $1,452M $1,483M $1,499M Services Revenue YoY 13% 16% 16% 15% 13% 11% Services Gross Profit $708M $724M $756M $772M $800M $821M Insight Core Services Gross Profit $221M $231M $241M $246M $253M $252M Agent Services* Gross Profit $487M $493M $514M $526M $547M $568M Services Gross Profit YoY 13% 14% 14% 13% 13% 13% Insight Core Services Gross Profit YoY 13% 18% 17% 14% 14% 9% Agent Services* Gross Profit YoY 14% 12% 13% 12% 12% 15% Services Gross Margin 54% 53% 54% 53% 54% 55% Insight Core Services Gross Margin 27% 27% 27% 27% 27% 27% Agent Services* Gross Margin 100% 100% 100% 100% 100% 100% * Represents agent services other than those included in Insight Core services Note 1: Insight Core services is defined as services Insight delivers and manages Note 2: Numbers may not foot due to immaterial rounding


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 223 Reconciliation of GAAP to Non-GAAP Financial Measures* Three Months Ended March 31, US Dollars in $000s, except per share data 2023 2022 2021 Adjusted Consolidated Earnings from Operations: GAAP consolidated EFO $ 77,461 $ 79,849 $ 67,024 Amortization of intangible assets 8,310 7,925 8,041 Other 8,186 1,783 (6,740) Adjusted non-GAAP consolidated EFO $ 93,957 $ 89,557 $ 68,325 GAAP EFO as a percentage of net sales 3.3 % 3.0 % 3.1 % Adjusted non-GAAP EFO as a percentage of net sales 4.0 % 3.4 % 3.1 % Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 49,972 $ 56,631 $ 43,168 Amortization of intangible assets 8,310 7,925 8,041 Amortization of debt discount and issuance costs — — 2,983 Other 8,186 1,783 (6,740) Income taxes on non-GAAP adjustments (4,201) (2,400) (919) Adjusted non-GAAP consolidated net earnings $ 62,267 $ 63,939 $ 46,533 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 1.34 $ 1.53 $ 1.18 Amortization of intangible assets 0.22 0.21 0.22 Amortization of debt discount and issuance costs — — 0.08 Other 0.22 0.05 (0.18) Income taxes on non-GAAP adjustments (0.11) (0.06) (0.03) Impact of benefit from note hedge 0.11 0.08 0.03 Adjusted non-GAAP diluted EPS $ 1.78 $ 1.81 $ 1.30 Shares used in diluted EPS calculation 37,207 36,981 36,699 Impact of benefit from note hedge (2,310) (1,677) (1,039) Shares used in Adjusted non-GAAP diluted EPS calculation 34,897 35,304 35,660 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) debt discount amortization, and (vii) the tax effects of each of these items, as applicable


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 233 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) Three Months Ended March 31, US Dollars in $000s 2023 2022 Adjusted North America Earnings from Operations: GAAP EFO from North America segment $ 63,186 $ 64,560 Amortization of intangible assets 7,785 7,348 Other 7,337 715 Adjusted non-GAAP EFO from North America segment $ 78,308 $ 72,623 Adjusted EMEA Earnings from Operations: GAAP EFO from EMEA segment $ 10,281 $ 11,376 Amortization of intangible assets 412 457 Other 836 1,068 Adjusted non-GAAP EFO from EMEA segment $ 11,529 $ 12,901 Adjusted APAC Earnings from Operations: GAAP EFO from APAC segment $ 3,994 $ 3,913 Amortization of intangible assets 113 120 Other 13 — Adjusted non-GAAP EFO from APAC segment $ 4,120 $ 4,033 * Adjusted earnings from operations excludes (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, and (vi) the tax effects of each of these items, as applicable


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 243 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) Twelve Months Ended March 31, US Dollars in $000s 2023 Adjusted Free Cash Flow: Net cash provided by operating activities $ 542,505 Less: Purchases of property and equipment 54,300 Adjusted non-GAAP free cash flow $ 488,205 Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 273,949 Amortization of intangible assets 33,277 Other 26,421 Income taxes on non-GAAP adjustments (15,107) Adjusted non-GAAP consolidated net earnings $ 318,540 Adjusted free cash flow as % net earnings 178 % Adjusted free cash flow as % of adjusted net earnings 153 % * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, and (vi) the tax effects of each of these items, as applicable


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 253 Reconciliation of GAAP to Non-GAAP Financial Measures (continued) * Assumed tax rate of 26.0% ** Average of previous five quarters *** Computed as GAAP consolidated EFO, net of tax of $106,941 and $89,670 for the twelve months ended March 31, 2023 and 2022, respectively, divided by invested capital **** Computed as Adjusted non-GAAP consolidated EFO, net of tax, divided by invested capital Twelve Months Ended March 31, US Dollars in $000s 2023 2022 Return on Invested Capital: GAAP consolidated EFO $ 411,312 $ 344,886 Amortization of intangible assets 33,277 31,929 Other 26,421 6,889 Adjusted non-GAAP consolidated EFO $ 471,010 $ 383,704 Income tax expense* 122,463 99,763 Adjusted non-GAAP consolidated EFO, net of tax $ 348,547 $ 283,941 Average stockholders’ equity** $ 1,596,949 $ 1,456,467 Average debt** 744,068 501,639 Average cash** (145,661) (114,503) Invested Capital $ 2,195,356 $ 1,843,603 Adjusted non-GAAP ROIC (from GAAP consolidated EFO)*** 13.9 % 13.8 % Adjusted non-GAAP ROIC (from non-GAAP consolidated EFO)**** 15.9 % 15.4 %


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 263 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) Three Months Ended June 30, Three Months Ended September 30, Three Months Ended December 31, US Dollars in $000s, except per share data 2022 2021 2022 2021 2022 2021 Adjusted Consolidated Earnings from Operations: GAAP consolidated EFO $ 129,556 $ 88,469 $ 90,279 $ 83,151 $ 114,016 $ 93,417 Amortization of intangible assets 7,904 8,068 8,986 7,988 8,077 7,948 Other 4,234 1,127 7,829 2,396 6,172 1,583 Adjusted non-GAAP consolidated EFO $ 141,694 $ 97,664 $ 107,094 $ 93,535 $ 128,265 $ 102,948 GAAP EFO as a percentage of net sales 4.7 % 4.0 % 3.6 % 3.4 % 4.6% 3.6% Adjusted non-GAAP EFO as a percentage of net sales 5.2 % 4.4 % 4.2 % 3.8 % 5.1% 4.0% Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 89,184 $ 58,561 $ 57,316 $ 55,483 $ 77,477 $ 62,133 Amortization of intangible assets 7,904 8,068 8,986 7,988 8,077 7,948 Amortization of debt discount and issuance costs — 3,013 — 3,049 — 3,079 Other 4,234 1,127 7,829 2,396 6,172 1,583 Income taxes on non-GAAP adjustments (3,078) (3,042) (4,295) (3,172) (3,533) (3,192) Adjusted non-GAAP consolidated net earnings $ 98,244 $ 67,727 $ 69,836 $ 65,744 $ 88,193 $ 71,551 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 2.42 $ 1.58 $ 1.58 $ 1.51 $ 2.13 $ 1.69 Amortization of intangible assets 0.21 0.21 0.25 0.22 0.22 0.22 Amortization of debt discount and issuance costs — 0.08 — 0.08 — 0.08 Other 0.11 0.03 0.22 0.07 0.17 0.04 Income taxes on non-GAAP adjustments (0.08) (0.08) (0.12) (0.09) (0.10) (0.09) Impact of benefit from note hedge 0.12 0.09 0.06 0.08 0.11 0.09 Adjusted non-GAAP diluted EPS $ 2.78 $ 1.91 $ 1.99 $ 1.87 $ 2.53 $ 2.03 Shares used in diluted EPS calculation 36,821 37,135 36,340 36,745 36,336 36,871 Impact of benefit from note hedge (1,539) (1,660) (1,187) (1,509) (1,459) (1,604) Shares used in Adjusted non-GAAP diluted EPS calculation 35,282 35,475 35,153 35,236 34,877 35,267 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) debt discount amortization, and (vii) the tax effects of each of these items, as applicable


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 273 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, (vi) debt discount amortization, and (vii) the tax effects of each of these items, as applicable US Dollars in $000s, except per share data 2020 TTM Q1-21 TTM Q2-21 TTM Q3-21 2021 TTM Q1-22 TTM Q2-22 TTM Q3-22 2022 TTM Q1-23 Adjusted Consolidated Earnings from Operations: GAAP consolidated EFO $ 271,575 $ 285,736 $ 300,017 $ 321,686 $ 332,061 $ 344,886 $ 385,973 $ 393,101 $ 413,700 $ 411,312 Amortization of intangible assets 37,535 35,468 33,522 32,077 32,045 31,929 31,765 32,763 32,892 33,277 Other 13,278 2,928 (3,566) (2,096) (1,634) 6,889 9,996 15,429 20,018 26,421 Adjusted non-GAAP consolidated EFO $ 322,388 $ 324,132 $ 329,973 $ 351,667 $ 362,472 $ 383,704 $ 427,734 $ 441,293 $ 466,610 $ 471,010 GAAP EFO as a percentage of net sales 3.3 % 3.4 % 3.5 % 3.5 % 3.5 % 3.5 % 3.7 % 3.7 % 4.0 % 4.1 % Adjusted non-GAAP EFO as a percentage of net sales 3.9 % 3.9 % 3.8 % 3.8 % 3.8 % 3.9 % 4.1 % 4.2 % 4.5 % 4.7 % Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 172,640 $ 181,847 $ 194,023 $ 210,600 $ 219,345 $ 232,808 $ 263,431 $ 265,264 $ 280,608 $ 273,949 Amortization of intangible assets 37,535 35,468 33,522 32,077 32,045 31,929 31,765 32,763 32,892 33,277 Amortization of debt discount and issuance costs 11,585 11,737 11,864 11,994 12,124 9,141 6,128 3,079 — — Other 13,278 2,928 (3,566) (2,096) (1,634) 6,889 9,996 15,429 20,018 26,421 Income taxes on non-GAAP adjustments (15,583) (12,342) (10,317) (10,154) (10,325) (11,806) (11,843) (12,966) (13,306) (15,107) Adjusted non-GAAP consolidated net earnings $ 219,455 $ 219,638 $ 225,526 $ 242,421 $ 251,555 $ 268,961 $ 299,477 $ 303,569 $ 320,212 $ 318,540 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 4.87 $ 5.09 $ 5.36 $ 5.77 $ 5.95 $ 6.30 $ 7.15 $ 7.22 $ 7.66 $ 7.47 Amortization of intangible assets 1.06 0.99 0.93 0.88 0.87 0.86 0.86 0.89 0.90 0.91 Amortization of debt discount and issuance costs 0.33 0.33 0.33 0.33 0.33 0.25 0.17 0.08 — — Other 0.37 0.08 (0.10) (0.06) (0.04) 0.19 0.27 0.42 0.55 0.72 Income taxes on non-GAAP adjustments (0.44) (0.35) (0.29) (0.28) (0.28) (0.32) (0.32) (0.35) (0.36) (0.41) Impact of benefit from note hedge — 0.06 0.12 0.19 0.27 0.33 0.36 0.35 0.36 0.40 Adjusted non-GAAP diluted EPS $ 6.19 $ 6.20 $ 6.35 $ 6.83 $ 7.10 $ 7.61 $ 8.49 $ 8.61 $ 9.11 $ 9.09 Shares used in diluted EPS calculation 35,444 35,708 36,176 36,526 36,863 36,933 36,855 36,753 36,620 36,676 Impact of benefit from note hedge — (260) (674) (1,052) (1,453) (1,612) (1,583) (1,501) (1,466) (1,624) Shares used in Adjusted non-GAAP diluted EPS calculation 35,444 35,448 35,502 35,474 35,410 35,321 35,272 35,252 35,154 35,052


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 283 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings and Adjusted diluted earnings per share exclude (i) severance and restructuring expenses, (ii) certain executive recruitment and hiring-related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration-related expenses, and (vi) the tax effects of each of these items, as applicable US Dollars in $000s, except per share data 2018 Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 163,677 Amortization of intangible assets 15,737 Other 3,706 Income taxes on non-GAAP adjustments (4,767) Adjusted non-GAAP consolidated net earnings $ 178,353 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 4.55 Amortization of intangible assets 0.43 Other 0.10 Income taxes on non-GAAP adjustments (0.13) Impact of benefit from note hedge — Adjusted non-GAAP diluted EPS $ 4.95 Shares used in diluted EPS calculation 36,009 Impact of benefit from note hedge — Shares used in Adjusted non-GAAP diluted EPS calculation 36,009


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 293 Financial Results by Offering Category US Dollars in $000s Q1-21 Q2-21 Q3-21 Q4-21 FY 2021 Q1-22 Q2-22 Q3-22 Q4-22 FY 2022 Q1-23 Consolidated IEI by Offering Category Hardware $ 1,315,025 $ 1,350,944 $ 1,592,495 $ 1,631,046 $ 5,889,510 $ 1,673,588 $ 1,731,116 $ 1,572,275 $ 1,473,916 $ 6,450,895 $ 1,328,845 Software 577,995 538,234 531,744 582,644 2,230,617 636,699 618,126 596,922 645,145 2,496,892 638,800 Total Products 1,893,020 1,889,178 2,124,239 2,213,690 8,120,127 2,310,287 2,349,242 2,169,197 2,119,061 8,947,787 1,967,645 Agent Services 119,587 142,955 122,632 136,513 521,687 126,049 168,373 138,617 159,546 592,585 143,543 Insight Delivered Services 180,461 197,368 200,650 215,820 794,299 214,514 225,762 226,540 224,003 890,819 212,759 Total Services 300,048 340,323 323,282 352,333 1,315,986 340,563 394,135 365,157 383,549 1,483,404 356,302 Total Net Sales $ 2,193,068 $ 2,229,501 $ 2,447,521 $ 2,566,023 $ 9,436,113 $ 2,650,850 $ 2,743,377 $ 2,534,354 $ 2,502,610 $ 10,431,191 $ 2,323,947 Product Cost $ 1,721,258 $ 1,715,729 $ 1,930,096 $ 2,013,825 $ 7,380,908 $ 2,107,209 $ 2,135,895 $ 1,956,679 $ 1,911,469 $ 8,111,252 $ 1,772,729 Services Cost 140,336 147,089 152,880 167,343 607,648 164,780 169,593 178,417 170,582 683,372 159,903 Total Cost of Goods Sold $ 1,861,594 $ 1,862,818 $ 2,082,976 $ 2,181,168 $ 7,988,556 $ 2,271,989 $ 2,305,488 $ 2,135,096 $ 2,082,051 $ 8,794,624 $ 1,932,632 Product Gross Profit $ 171,762 $ 173,449 $ 194,143 $ 199,865 $ 739,219 $ 203,078 $ 213,347 $ 212,518 $ 207,592 $ 836,535 $ 194,916 Services Gross Profit 159,712 193,234 170,402 184,990 708,338 175,783 224,542 186,740 212,967 800,032 196,399 Total Gross Profit $ 331,474 $ 366,683 $ 364,545 $ 384,855 $ 1,447,557 $ 378,861 $ 437,889 $ 399,258 $ 420,559 $ 1,636,567 $ 391,315 % of Total Net Sales Hardware 60 % 61 % 65 % 64 % 62 % 63 % 63 % 62 % 59 % 62 % 57 % Software 26 % 24 % 22 % 23 % 24 % 24 % 23 % 24 % 26 % 24 % 27 % Total Products 86 % 85 % 87 % 86 % 86 % 87 % 86 % 86 % 85 % 86 % 85 % Agent Services 5 % 6 % 5 % 5 % 6 % 5 % 6 % 5 % 6 % 6 % 6 % Insight Delivered Services 8 % 9 % 8 % 8 % 8 % 8 % 8 % 9 % 9 % 9 % 9 % Total Services 14 % 15 % 13 % 14 % 14 % 13 % 14 % 14 % 15 % 14 % 15 % % of Total Services Net Sales Agent Services 40 % 42 % 38 % 39 % 40 % 37 % 43 % 38 % 42 % 40 % 40 % Insight Delivered Services 60 % 58 % 62 % 61 % 60 % 63 % 57 % 62 % 58 % 60 % 60 % Note: Numbers may not foot or cross foot due to immaterial rounding


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2022 Insight Direct USA, Inc. All Rights Reserved. 303 Convertible Senior Notes • Insight Convertible Senior Notes - $350 million principal • Required to settle the convertible notes principal/par value in cash • Excess required to be settled in shares resulting in dilution in GAAP reported Diluted Earnings Per Share (“DEPS”) • DEPS incremental shares for GAAP reporting purposes are not issued at the time of reporting and are a non-GAAP exclusion for the Company (up to the strike price of the warrants of $103.12) • The bond hedge effectively raises the potential dilution point of the convertible notes and call spread from $68.32 up to $103.12, as illustrated below: NSIT stock price Relevance of stock price Net shares owed on Convertible Notes Net shares received from bond hedge Net shares owed on Warrants GAAP additional dilution Non-GAAP additional dilution $ 51.56 Price at issuance of Notes — — — — — $ 68.32 Conversion price of Notes — — — — — $ 88.82 Market trigger price 1,182,606 (1,182,606) — 1,182,606 — $ 103.12 Warrants strike price 1,729,056 (1,729,056) — 1,729,056 — $ 115.00 Possible future stock price 2,079,682 (2,079,682) 529,245 2,608,927 529,245 $ 120.00 Possible future stock price 2,206,493 (2,206,493) 720,658 2,927,151 720,658 Example calculation - net shares owed on Warrants Warrants issued [a] Excess ave. share price [b] Value of excess [c = a * b] Dilutive shares [d = c / $115] $115 average share price for quarter 5,123,160 $ 11.88 $ 60,863,141 529,245