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0001573221falseTheRealReal, Inc.00015732212023-02-282023-02-28

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
_______________________________________________________________________
FORM 8-K
_______________________________________________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): February 28, 2023
_______________________________________________________________________
The RealReal, Inc.
(Exact name of Registrant as Specified in Its Charter)
_______________________________________________________________________
Delaware 001-38953 45-1234222
(State or Other Jurisdiction
of Incorporation)
(Commission File Number)
(IRS Employer
Identification No.)

55 Francisco Street Suite 400
San Francisco, CA 94133
 
(855) 435-5893
(Registrant’s Telephone Number, Including Area Code)
Not Applicable
(Former Name or Former Address, if Changed Since Last Report)
_______________________________________________________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instructions A.2. below):
o Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
o Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
o Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
o Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading
Symbol(s)
Name of each exchange on which registered
Common stock, $0.00001 par value
REAL
The Nasdaq Global Select Market
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).
Emerging growth company o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o On February 28, 2023, The RealReal, Inc. (“The RealReal”) issued a press release announcing its financial results for the quarter and fiscal year ended December 31, 2022. A copy of the press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K and is incorporated by reference herein.



Item 2.02 Results of Operations and Financial Condition.
Item 7.01 Regulation FD Disclosure
On February 28, 2023, The RealReal posted a stockholder letter on its investor.therealreal.com website. A copy of the stockholder letter is furnished as Exhibit 99.2 to this Current Report on Form 8-K and is incorporated by reference herein.
The information in this current report on Form 8-K and the exhibits attached hereto is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, regardless of any general incorporation language in such filing.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
Exhibit
Number
Description
99.1
99.2
104 Cover Page Interactive Data File (embedded within the Inline XBRL document)
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
The RealReal, Inc.
Date: February 28, 2023
By: /s/ Robert Julian
Robert Julian
Chief Financial Officer
2
EX-99.1 2 real-20230228xex991pressre.htm EX-99.1 Document

Exhibit 99.1
THE REALREAL ANNOUNCES FOURTH QUARTER AND FULL YEAR 2022 RESULTS
Q4 and FY 2022 Gross Merchandise Value Increased Year-Over-Year 13% and 23%, respectively
Q4 and FY 2022 Total Revenue Increased Year-Over-Year 10% and 29%, respectively
Cash & Cash Equivalents at Year-End was $294 million

SAN FRANCISCO, Feb. 28, 2023 — The RealReal (Nasdaq: REAL)—the world’s largest online marketplace for authenticated, resale luxury goods—today reported financial results for its fourth quarter and full year ended December 31, 2022. Fourth quarter and full year 2022 gross merchandise value (GMV) increased 13% and 23%, respectively, compared to the same periods in 2021.

“We are pleased to announce solid financial results for the fourth quarter and full year 2022, including improved gross profit and Adjusted EBITDA loss on a year-over-year basis,” said Rati Levesque, President and Chief Operating Officer of The RealReal. “During the fourth quarter and into 2023, we continue to focus on our key initiatives: (1) update our consignor commission structure, (2) improve efficiency and cut costs, (3) optimize product pricing, and (4) pursue potential new revenue streams. We continue to believe these actions will move the business forward. Additionally, we are pleased with the recent addition of John Koryl as Chief Executive Officer; his leadership will be invaluable as we drive toward profitability.”

Robert Julian, Chief Financial Officer of The RealReal, stated, “The fourth quarter results demonstrated the financial progress we have made throughout 2022. In particular, shrinking the unprofitable direct business and growing the profitable consignment business resulted in a 490-basis-point improvement in gross margin in the fourth quarter of 2022 compared to the fourth quarter of 2021. This change also benefited our balance sheet. As of the end of 2022, net inventory decreased $28 million year-over-year, and we anticipate that our inventory balance will continue to decline in 2023. Also, we improved cash used in operating, investing, and financing activities in the fourth quarter of 2022 to $(7) million, compared to $(57) million in the first quarter, $(45) million in the second quarter, and $(15) million in third quarter of 2022.”
Fourth Quarter Financial Highlights
•GMV was $493 million, an increase of 13% compared to the same period in 2021
•Total Revenue was $160 million, an increase of 10% compared to the same period in 2021
•Net Loss was $39 million compared to $52 million in the same period in 2021
•Adjusted EBITDA was $(20.2) million or (12.6)% of total revenue compared $(26.9) million or (18.5)% of total revenue in the fourth quarter of 2021
•GAAP basic and diluted net loss per share was $(0.39) compared to $(0.56) in the prior year period
•Non-GAAP basic and diluted net loss per share was $(0.29) compared to $(0.42) in the prior year period
•Top-line-related Metrics
◦Trailing 12-months active buyers reached 998,000, an increase of 25% compared to the same period in 2021
◦Orders reached 993,000, an increase of 15% compared to the same period in 2021
◦Average order value (AOV) was $496, a decrease of 2% compared to the same period in 2021
◦Lower AOV was driven by a 2% decrease in average selling prices (ASPs)
◦GMV from repeat buyers was 84%, which was consistent with the fourth quarter of 2021
Full Year 2022 Financial Highlights
•GMV was $1.8 billion, an increase of 23% compared to full year 2021
•Total Revenue was $603 million, an increase of 29% compared to full year 2021
•Net Loss was $196 million compared to $236 million in 2021
•Adjusted EBITDA was $(112.4) million or (18.6)% of total revenue compared to $(126.9) million or (27.1)% of total revenue for full year 2021
•GAAP basic and diluted net loss per share was $(2.05) compared to $(2.58) in the prior year
1


•Non-GAAP basic and diluted net loss per share was $(1.53) compared to $(1.88) in the prior year
•At the end of 2022, cash and cash equivalents totaled $294 million

Q1 2023 Guidance
Based on market conditions as of February 28, 2023, we are providing guidance for GMV, total revenue and Adjusted EBITDA, which is a Non-GAAP financial measure.

We have not reconciled forward-looking Adjusted EBITDA to net income (loss), the most directly comparable GAAP measure, because we cannot predict with reasonable certainty the ultimate outcome of certain components of such reconciliations, including payroll tax expense on employee stock transactions, that are not within our control, or other components that may arise, without unreasonable effort. For these reasons, we are unable to assess the probable significance of the unavailable information, which could materially impact the amount of future net income (loss).
Q1 2023
GMV $430 - $460 million
Total Revenue $135 - $145 million
Adjusted EBITDA $(35) - $(31) million

We expect to provide full year guidance on our next earnings call.

Webcast and Conference Call
The RealReal will post a stockholder letter on its investor relations website at investor.therealreal.com/financial-information/quarterly-results and host a conference call at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to answer questions regarding its fourth quarter and full year 2022 results. Investors and analysts can access the call via the following link: https://register.vevent.com/register/BI79b9f8053dba42d19df97d2b66ff5eb3. The call will also be available via live webcast at investor.therealreal.com along with the stockholder letter and supporting slides.
An archive of the webcast conference call will be available shortly after the call ends at investor.therealreal.com.
About The RealReal, Inc.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 31 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service.
Investor Relations Contact:
Caitlin Howe
IR@therealreal.com
Press Contact:
Laura Hogya
Head of Communications
pr@therealreal.com
2


Forward Looking Statements
Senior Vice President, Investor Relations This press release contains forward-looking statements relating to, among other things, the future performance of The RealReal that are based on the company's current expectations, forecasts and assumptions and involve risks and uncertainties. In some cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “could,” “expect,” “plan,” anticipate,” “believe,” “estimate,” “predict,” “intend,” “potential,” “continue,” “ongoing” or the negative of these terms or other comparable terminology. These statements include, but are not limited to, statements about future operating and financial results, including our strategies, plans, commitments, objectives and goals, in particular in the context of the recent geopolitical events and uncertainty surrounding macroeconomic trends, inflation and impacts of the COVID-19 pandemic, our ability to achieve anticipated savings in connection with our real estate reduction plan and associated workforce reduction; financial guidance, timeline to profitability, 2025 vision and long-range financial projections. Actual results could differ materially from those predicted or implied and reported results should not be considered as an indication of future performance. Other factors that could cause or contribute to such differences include, but are not limited to, the impact of r COVID-19 pandemic on our operations and our business environment, inflation, macroeconomic uncertainty, geopolitical instability, any failure to generate a supply of consigned goods, pricing pressure on the consignment market resulting from discounting in the market for new goods, failure to efficiently and effectively operate our merchandising and fulfillment operations, labor shortages and other reasons.
More information about factors that could affect the company's operating results is included under the captions “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” in the company's most recent Annual Report on Form 10-K for the year ended December 31, 2021 and subsequent Quarterly Reports on Form 10-Q, copies of which may be obtained by visiting the company's Investor Relations website at https://investor.therealreal.com or the SEC's website at www.sec.gov. Undue reliance should not be placed on the forward-looking statements in this press release, which are based on information available to the company on the date hereof. The company assumes no obligation to update such statements.
Non-GAAP Financial Measures
To supplement our unaudited and condensed financial statements presented in accordance with generally accepted accounting principles ("GAAP"), this earnings release and the accompanying tables and the related earnings conference call contain certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA as a percentage of total revenue ("Adjusted EBITDA Margin"), non-GAAP net loss attributable to common stockholders, and non-GAAP net loss per share attributable to common stockholders, basic and diluted. We have provided a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures in this earnings release.
We do not, nor do we suggest that investors should, consider such non-GAAP financial measures in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors should also note that non-GAAP financial measures we use may not be the same non-GAAP financial measures, and may not be calculated in the same manner, as that of other companies, including other companies in our industry.
Adjusted EBITDA is a key performance measure that our management uses to assess our operating performance. Because Adjusted EBITDA facilitates internal comparisons of our historical operating performance on a more consistent basis, we use this measure as an overall assessment of our performance, to evaluate the effectiveness of our business strategies and for business planning purposes. Adjusted EBITDA may not be comparable to similarly titled metrics of other companies.
We calculate Adjusted EBITDA as net loss before interest income, interest expense, other (income) expense net, provision (benefit) for income taxes, depreciation and amortization, further adjusted to exclude stock-based compensation, employer payroll tax on employee stock transactions, and certain one-time expenses. The employer payroll tax expense related to employee stock transactions are tied to the vesting or exercise of underlying equity awards and the price of our common stock at the time of vesting, which may vary from period to period independent of the operating performance of our business.
3


Adjusted EBITDA has certain limitations as the measure excludes the impact of certain expenses that are included in our statements of operations that are necessary to run our business and should not be considered as an alternative to net loss or any other measure of financial performance calculated and presented in accordance with GAAP.
In particular, the exclusion of certain expenses in calculating Adjusted EBITDA and Adjusted EBITDA Margin facilitates operating performance comparisons on a period-to-period basis and, in the case of exclusion of the impact of stock-based compensation and the related employer payroll tax on employee stock transactions, excludes an item that we do not consider to be indicative of our core operating performance. Investors should, however, understand that stock-based compensation and the related employer payroll tax will be a significant recurring expense in our business and an important part of the compensation provided to our employees. Accordingly, we believe that Adjusted EBITDA and Adjusted EBITDA Margin provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors.
Free cash flow is a non-GAAP financial measure that is calculated as net cash (used in) provided by operating activities less net cash used to purchase property and equipment and capitalized proprietary software development costs. We believe free cash flow is an important indicator of our business performance, as it measures the amount of cash we generate. Accordingly, we believe that free cash flow provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management.
Non-GAAP net loss per share attributable to common stockholders, basic and diluted is a non-GAAP financial measure that is calculated as GAAP net loss plus stock-based compensation expense, provision (benefit) for income taxes, employer payroll tax on employee stock transactions and non-recurring items divided by weighted average shares outstanding. We believe that adding back stock-based compensation expense, employer payroll tax on employee stock transactions, provision (benefit) for income taxes, and non-recurring items as adjustments to our GAAP net loss, before calculating per share amounts for all periods presented provides a more meaningful comparison between our operating results from period to period.
4


THE REALREAL, INC.
Statements of Operations
(In thousands, except share and per share data)
(Unaudited)
Three Months Ended December 31, Year Ended December 31,
2022 2021 2022 2021
Revenue:
Consignment revenue $ 110,199  $ 86,508  $ 384,979  $ 302,221 
Direct revenue 33,252  45,262  158,726  120,844 
Shipping services revenue 16,204  13,355  59,788  44,627 
Total revenue 159,655  145,125  603,493  467,692 
Cost of revenue:
Cost of consignment revenue 13,770  14,764  56,963  44,985 
Cost of direct revenue 36,246  36,062  141,661  101,427 
Cost of shipping services revenue 13,029  13,672  56,178  47,803 
Total cost of revenue 63,045  64,498  254,802  194,215 
Gross profit 96,610  80,627  348,691  273,477 
Operating expenses:
Marketing 14,659  18,371  63,128  62,749 
Operations and technology 71,799  62,923  279,110  235,829 
Selling, general and administrative 48,097  43,914  195,160  176,418 
Legal settlement —  1,601  456  13,389 
Total operating expenses (1)
134,555  126,809  537,854  488,385 
Loss from operations (37,945) (46,182) (189,163) (214,908)
Interest income 1,831  116  3,191  365 
Interest expense (2,458) (6,157) (10,472) (21,531)
Other income (expense), net 38  171  23 
Loss before provision for income taxes (38,534) (52,222) (196,273) (236,051)
Provision (benefit) for income taxes 76  (27) 172  56 
Net loss attributable to common stockholders $ (38,610) $ (52,195) $ (196,445) $ (236,107)
Net loss per share attributable to common stockholders, basic and diluted $ (0.39) $ (0.56) $ (2.05) $ (2.58)
Weighted average shares used to compute net loss per share attributable to common stockholders, basic and diluted 98,546,282  92,634,986  95,921,246  91,409,624 
(1) Includes stock-based compensation as follows:
Marketing $ 435  $ 633  $ 2,209  $ 2,557 
Operations and technology 3,919  5,606  19,822  21,395 
Selling, general and administrative 4,764  6,239  24,107  24,850 
Total $ 9,118  $ 12,478  $ 46,138  $ 48,802 
5


THE REALREAL, INC.
Condensed Balance Sheets
(In thousands, except share and per share data)
(Unaudited)
  December 31,
2022
December 31,
2021
Assets
Current assets
Cash and cash equivalents $ 293,793  $ 418,171 
Accounts receivable 12,207  7,767 
Inventory, net 42,967  71,015 
Prepaid expenses and other current assets 23,291  20,859 
Total current assets 372,258  517,812 
Property and equipment, net 112,679  89,286 
Operating lease right-of-use assets 127,955  145,311 
Other assets 2,749  2,535 
Total assets $ 615,641  $ 754,944 
Liabilities and Stockholders’ Equity (Deficit)
Current liabilities
Accounts payable $ 11,902  $ 4,503 
Accrued consignor payable 81,543  71,042 
Operating lease liabilities, current portion 20,776  18,253 
Other accrued and current liabilities 93,292  94,188 
Total current liabilities 207,513  187,986 
Operating lease liabilities, net of current portion 125,118  143,159 
Convertible senior notes, net 449,848  348,380 
Other noncurrent liabilities 3,254  2,291 
Total liabilities 785,733  681,816 
Stockholders’ equity (deficit):
   Common stock, $0.00001 par value; 500,000,000 shares
   authorized as of December 31, 2022 and December 31, 2021;
   99,088,172 and 92,960,066 shares issued and outstanding
   as of December 31, 2022 and December 31, 2021,
   respectively
Additional paid-in capital 781,060  841,255 
Accumulated deficit (951,153) (768,128)
Total stockholders’ equity (deficit) (170,092) 73,128 
Total liabilities and stockholders’ equity (deficit) $ 615,641  $ 754,944 
6


THE REALREAL, INC.
Condensed Statements of Cash Flows
(In thousands)
(Unaudited)
Year Ended December 31,
2022 2021
Cash flows from operating activities:
Net loss $ (196,445) $ (236,107)
Adjustments to reconcile net loss to cash used in operating activities:  
Depreciation and amortization 27,669  23,531 
Stock-based compensation expense 46,138  48,802 
Reduction of operating lease right-of-use assets 19,602  19,439 
Bad debt expense 1,680  1,034 
Accrued interest on convertible notes —  950 
Accretion of debt discounts and issuance costs 2,368  13,989 
Loss on disposal of property and equipment and impairment of capitalized proprietary software 702  546 
Other adjustments —  10 
Changes in operating assets and liabilities:
Accounts receivable (6,120) (1,588)
Inventory, net 28,048  (28,694)
Prepaid expenses and other current assets (2,952) (4,009)
Other assets (409) (638)
Operating lease liability (17,764) (15,285)
Accounts payable 4,947  (9,989)
Accrued consignor payable 10,501  13,989 
Other accrued and current liabilities (9,823) 30,922 
Other noncurrent liabilities 301  947 
Net cash used in operating activities (91,557) (142,151)
Cash flow from investing activities:  
Proceeds from maturities of short-term investments —  4,000 
Capitalized proprietary software development costs (14,061) (9,967)
Purchases of property and equipment (22,861) (37,470)
Net cash used in investing activities (36,922) (43,437)
Cash flow from financing activities:
Proceeds from issuance of 2028 convertible senior notes, net of issuance costs —  278,234 
Purchase of capped calls in conjunction with the issuance of the 2028 convertible senior notes —  (33,666)
Proceeds from exercise of stock options 2,906  6,009 
Proceeds from issuance of stock in connection with the Employee Stock Purchase Program 1,400  2,341 
Taxes paid related to restricted stock vesting (205) (5)
Net cash provided by financing activities 4,101  252,913 
Net increase (decrease) in cash and cash equivalents (124,378) 67,325 
Cash and cash equivalents
Beginning of period 418,171  350,846 
End of period $ 293,793  $ 418,171 
7


The following table reflects the reconciliation of net loss to Adjusted EBITDA for each of the periods indicated (in thousands):
Three Months Ended December 31, Year Ended December 31,
2022 2021 2022 2021
Adjusted EBITDA Reconciliation:
Net loss $ (38,610) $ (52,195) $ (196,445) $ (236,107)
Depreciation and amortization 7,414  5,691  27,669  23,531 
Interest income (1,831) (116) (3,191) (365)
Interest expense 2,458  6,157  10,472  21,531 
Provision (benefit) for income taxes 76  (27) 172  56 
EBITDA (30,493) (40,490) (161,323) (191,354)
Stock-based compensation (1)
9,118  12,478  46,138  48,802 
CEO separation benefits (2)
46  —  948  — 
CEO transition costs (3)
533  —  1,551  — 
Payroll tax expense on employee stock transactions 
39  201  451  1,168 
Legal fees reimbursement benefit (4)
—  (704) (1,400) (1,204)
     Legal settlements (5)
—  1,601  456  13,389 
     Restructuring charges (6)
621  —  896  2,314 
Other (income) expense, net (38) (1) (171) (23)
Adjusted EBITDA $ (20,174) $ (26,915) $ (112,454) $ (126,908)
(1) The stock-based compensation expense for the year ended December 31, 2022 includes a one-time charge of $1.0 million related to the modification of certain equity awards pursuant to the terms of the transition and separation agreement entered into with our founder, Julie Wainwright, in connection with her resignation as Chief Executive Officer ("CEO") on June 6, 2022 (the "Separation Agreement").
(2) The separation benefit charges for the year ended December 31, 2022 consists of base salary, bonus and benefits for the 2022 fiscal year, as well as an additional twelve months of base salary and benefits payable to Julie Wainwright pursuant to the Separation Agreement. In addition, see footnote 1 for disclosure regarding the incremental stock-based compensation expense incurred in connection with the Separation Agreement.
(3) The CEO transition charges for the year ended December 31, 2022 consist of general and administrative fees, including legal and recruiting expenses, as well as retention bonuses for certain executives incurred in connection with our founder's resignation on June 6, 2022.
(4) During the year ended December 31, 2022, we received insurance reimbursement of $1.4 million related to a legal settlement expense. During the year ended December 31, 2021, we received insurance reimbursement of $4.3 million related to legal fees for a certain matter, of which $3.1 million were applied to legal expenses for the year ended December 31, 2021.
(5) The legal settlement charges for the year ended December 31, 2021 reflects legal settlement expenses arising from the settlement of a putative shareholder class action and derivative case.
(6) The restructuring charges for the year ended December 31, 2022 consists of employee severance payments and benefits. The restructuring charges for the year ended December 31, 2021 consist of the costs to transition operations from the Brisbane warehouse to our new Phoenix warehouse.

A reconciliation of GAAP net loss to non-GAAP net loss attributable to common stockholders, the most directly comparable GAAP financial measure, in order to calculate non-GAAP net loss attributable to common stockholders per share, basic and diluted, is as follows (in thousands, except share and per share data):
8


Three Months Ended December 31, Year Ended December 31,
2022 2021 2022 2021
Net loss $ (38,610) $ (52,195) $ (196,445) $ (236,107)
Stock-based compensation 9,118  12,478  46,138  48,802 
CEO separation benefits 46  —  948  — 
CEO transition costs 533  —  1,551  — 
Payroll tax expense on employee stock transactions 39  201  451  1,168 
Legal fees reimbursement benefit —  (704) (1,400) (1,204)
Legal settlement —  1,601  456  13,389 
Restructuring charges 621  —  896  2,314 
Provision (benefit) for income taxes 76  (27) 172  56 
Non-GAAP net loss attributable to common stockholders $ (28,177) $ (38,646) $ (147,233) $ (171,582)
Weighted-average common shares outstanding used to calculate Non-GAAP net loss attributable to common stockholders per share, basic and diluted 98,546,282  92,634,986  95,921,246  91,409,624 
Non-GAAP net loss attributable to common stockholders per share, basic and diluted $ (0.29) $ (0.42) $ (1.53) $ (1.88)
The following table presents a reconciliation of net cash used in operating activities to free cash flow for each of the periods indicated (in thousands):
Three Months Ended December 31, Year Ended December 31,
2022 2021 2022 2021
Net cash used in operating activities $ 3,698  $ (18,764) $ (91,557) $ (142,151)
Purchase of property and equipment and capitalized proprietary software development costs (10,667) (9,679) (36,922) (47,437)
Free Cash Flow $ (6,969) $ (28,443) $ (128,479) $ (189,588)

Key Financial and Operating Metrics:
December 31,
2020
March 31,
2021
June 30,
2021
September 30 2021 December 31, 2021 March 31,
2022
June 30,
2022
September 30,
2022
December 31,
2022
(In thousands, except AOV and percentages)
GMV $ 301,219  $ 327,327  $ 350,001  $ 367,925  $ 437,179  $ 428,206  $ 454,163  $ 440,659  $ 492,955 
NMV $ 223,390  $ 244,162  $ 256,509  $ 273,417  $ 318,265  $ 310,511  $ 332,508  $ 325,105  $ 367,382 
Consignment Revenue $ 61,285  $ 64,887  $ 72,452  $ 78,373  $ 86,508  $ 83,989  $ 96,917  $ 93,874  $ 110,199 
Direct Revenue $ 15,512  $ 23,735  $ 22,460  $ 29,387  $ 45,262  $ 48,823  $ 42,646  $ 34,005  $ 33,252 
Shipping Services Revenue $ 10,035  $ 10,195  $ 10,000  $ 11,078  $ 13,355  $ 13,888  $ 14,872  $ 14,824  $ 16,204 
Number of Orders 671  690  673  757  861  878  934  952  993 
Take Rate 35.7  % 34.3  % 34.5  % 34.9  % 35.0  % 35.7  % 36.1  % 36.0  % 35.7  %
Active Buyers 649  687  730  772  797  828  889  950  998 
AOV $ 449  $ 474  $ 520  $ 486  $ 508  $ 487  $ 486  $ 463  $ 496 
% of GMV from Repeat Buyers 82.4  % 83.6  % 84.5  % 84.1  % 83.8  % 85.0  % 84.7  % 84.2  % 84.0  %
9
EX-99.2 3 real-20230228xex992shletter.htm EX-99.2 Document

Exhibit 99.2
image_11a.jpg
The RealReal Fourth Quarter and Full Year 2022 Stockholder Letter
Feb. 28, 2023

Dear Stockholders,

Earlier today we reported solid financial results for the fourth quarter and full year 2022, including improved gross profit and Adjusted EBITDA loss on a year-over-year basis. We plan to continue this momentum into 2023 and we have already made good progress both organizationally and operationally.

From an organizational standpoint, we announced the appointment of our new Chief Executive Officer (CEO) and board member, John Koryl. John is off to a great start and is quickly getting up-to-speed on the business. We are excited for John to lead The RealReal during this pivotal time for the company. John has deep operational experience in eCommerce, digital marketing, technology and luxury sales at organizations like Neiman Marcus, Williams-Sonoma and eBay. He will be focused on getting us to profitability, capturing operational efficiencies, and improving the client experience. We are also pleased to announce the addition of Luke Friang, our new Chief Technology & Product Officer (CTPO). Luke joins The RealReal with over 20 years of technology leadership experience at organizations like Zulilly, Lovevery and Costco. We believe John and Luke will contribute immediately to our progress toward profitability.

The early results from our key initiatives announced last quarter are encouraging. Specifically, those initiatives are (1) update our consignor commission structure, (2) improve efficiency and cut costs, (3) optimize product pricing, and (4) pursue potential new revenue streams. We continue to believe taking these steps will help us to achieve our path to profitability.

Regarding the first key initiative in November 2022, we updated our consignor commission rates and structure. The goals of the update were to optimize our take rate, limit the consignment of lower-value items, and increase our supply of higher-value items. We are closely monitoring the impacts of our recent changes and are encouraged by the early results. We have seen supply continue to come in, and value is growing faster than units, which is aligned with the intended goal of the changes.

The updates to our consignor commissions also included two elements to enhance the consignor experience. First, we added a dynamic tool to our website to allow consignors to calculate their potential earnings enhancing transparency to the consignment process. Additionally, we began rolling out our new consignor concierge team, which pairs each consignor with a small, dedicated team of consignment customer service experts. Early results indicate that the consignor concierge team helps resolve issues faster, increase certainty for our consignors, and improve the overall consignor experience. Going forward, we will continue to assess our approach to further optimize commission structure and enhance the consignor experience.

Regarding the second key initiative, earlier this month we announced a savings plan intended to reduce operating expenses. First, we announced a reduction in workforce that impacted approximately 7% of our total employee base. Second, we took actions to rationalize our real estate footprint by reducing the number of retail stores we operate and consolidating our office space. In addition, we are actively identifying and implementing efficiencies to drive cost savings in our operations, including re-prioritizing certain projects and curtailing non-headcount-related expenses.



We believe our company-wide focus on managing costs and improving operational efficiency will position us to be a more productive and profitable organization going forward.

The third and fourth key initiatives, optimizing pricing and new revenue streams, show promise to drive profitable revenue. However, they are both in early stages, and we look forward to providing more details in the coming quarters.

Taken together, we are confident these key initiatives will help move the business to profitability and are meaningful changes in our business strategy. We are moving fast and with urgency, but we believe these key initiatives will take time, and their impact will not be meaningfully reflected in our financial results until later periods.

For the fourth quarter of 2022, we generated gross merchandise value (“GMV”) of $493 million, a year-over-year increase of 13%. GMV growth was driven by a 15% increase in orders partially offset by a 2% year-over-year decrease in average order value (AOV). Total revenue in the fourth quarter was up 10% year-over-year to $160 million. Revenue from consigned items grew 27%, partially offset by a 27% decrease in our Direct revenue. While this purposeful transition away from the unprofitable Direct business creates a short-term headwind to growth, we believe it will provide a boost to gross margins and profitability in 2023. Gross margin in the fourth quarter of 2022 improved to 60.5%, a 490-basis point increase year-over-year. Repeat buyers remained at 84% in the fourth quarter of 2022, which is consistent with the prior year period and demonstrates our strong buyer retention.

For full year 2022, we generated GMV of $1.8 billion, an increase of 23% compared to full year 2021. Revenue for full year 2022 was $603 million, an increase of 29% year-over-year. We ended 2022 with 997,000 active buyers on a trailing twelve month basis, up 25% compared to the end of 2021, which we view as a positive indicator of the appeal of our platform and the engagement of our community.

Our Adjusted EBITDA improved to $(20.2) million, or -12.6% of revenue in the fourth quarter of 2022, compared to $(26.9) million, or -18.5% of revenue, in the prior year. For full year 2022, our Adjusted EBITDA was $(112.4) million, or -18.6% of revenue, compared to an Adjusted EBITDA of $(126.9) million, or -27.2% of revenue in 2021.

We ended 2022 with $294 million of cash and cash equivalents on hand. We improved cash used in operating, investing, and financing activities in the fourth quarter of 2022 to $(7) million, compared to $(57) million in Q1, $(45) million in Q2, and $(15) million in Q3 of 2022. At the end of the year, we had $43 million of inventory, net, a decrease of $20 million compared to the end of the third quarter of 2022 and a decrease of $28 million compared to the end of fiscal year 2021. We expect that our owned inventory balance will decrease further throughout 2023.

Based on market conditions as of February 28, 2023, we are providing guidance for the first quarter 2023 for GMV, Total Revenue and Adjusted EBITDA, which is a Non-GAAP financial measure:
Q1 2023
GMV $430 - $460 million
Total Revenue $135 - $145 million
Adjusted EBITDA $(35) - $(31) million

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It is worth noting that historically for luxury and retail, the first quarter of the year is a more challenging quarter due to lower volume following the holiday season along with holiday returns and expense accruals. Our typical seasonality is that volume accelerates throughout the year, both from a supply and demand perspective.

We expect to provide full year guidance on our next earnings call once John Koryl, our new CEO, has had more time to assess our business and evaluate financial targets for full year 2023.

Regarding longer-range targets, we continue to project that The RealReal will be profitable on a full year Adjusted EBITDA basis in 2024. In early 2022, we provided long-range financial targets and projections for 2025, which were based on a number of assumptions. Given the recent change in leadership, we are reassessing these targets and expect to update them in the future.

We believe we are on the right track as a business. We have added new talented leadership and are aligning our strategy to pursue profitable growth. We believe The RealReal, with our strong brand recognition, technology and data capabilities, and full-service business model, is well-positioned to capture market share in the growing luxury resale space.

We have not reconciled forward-looking Adjusted EBITDA to net income (loss), the most directly comparable GAAP measure, because we cannot predict with reasonable certainty the ultimate outcome of certain components of such reconciliations including payroll tax expense on employee stock transactions that are not within our control, or other components that may arise, without unreasonable effort. For these reasons, we are unable to assess the probable significance of the unavailable information, which could materially impact the amount of future net income (loss).
Executive Summary

▪Solid Results for Fourth Quarter and Full Year 2022: Today, we reported financial and operational results for the fourth quarter and full year 2022 including year-over-year improvements in our gross profit and in our Adjusted EBITDA loss. In the fourth quarter, revenue from consigned items grew 23%, while Direct revenue decreased 27%.

▪New Leadership at The RealReal: Earlier this month, we announced the appointment of John Koryl as CEO of The RealReal. Rati and Robert will remain with the company in their previous capacities as President and COO, and CFO, respectively.

▪Continued Progress on Key Initiatives: During the fourth quarter of 2022, we made progress on our key initiatives: (1) update our consignor commission structure, (2) improve efficiency and cut costs, (3) optimize product pricing, and (4) pursue potential new revenue streams. We continue to believe these key initiatives will help us achieve our path to profitability.

▪Guidance for First Quarter 2023: Today, we provided forward-looking financial guidance for the first quarter of 2023. We expect to provide full year guidance on our next earnings call once John Koryl, our new CEO, has had more time to assess our business and evaluate financial targets for full year 2023.

▪Timeline to Profitability: We continue to project that The RealReal will be profitable on a full year Adjusted EBITDA basis in 2024.

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In closing, we want to thank our entire team at The RealReal for their hard work and dedication in delivering these solid 2022 results, and we are excited to continue on our path of progress toward profitability as we move through 2023. Jointly, we work hard everyday to deliver on our commitment to be a responsible steward to the environment, to our employees and to our clients. We also want to thank our more than 31 million members as they join us on our mission to extend the life of luxury and make fashion more sustainable.


Rati Levesque

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Robert Julian
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Exhibit 99.2
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Forward Looking Statements
This stockholder letter contains forward-looking statements relating to, among other things, the future performance of The RealReal that are based on the company's current expectations, forecasts and assumptions and involve risks and uncertainties. In some cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “could,” “expect,” “plan,” anticipate,” “believe,” “estimate,” “predict,” “intend,” “potential,” “continue,” “ongoing” or the negative of these terms or other comparable terminology. These statements include, but are not limited to, statements about future operating and financial results, including our strategies, plans, commitments, objectives and goals, in particular in the context of recent geopolitical events and uncertainty surrounding macroeconomic trends, inflation and of the impacts of the COVID-19 pandemic, our ability to achieve anticipated savings in connection with our real estate reduction plan and associated workforce reduction; and our financial guidance, timeline to profitability, 2025 vision and long-range financial projections. Actual results could differ materially from those predicted or implied and reported results should not be considered as an indication of future performance. Other factors that could cause or contribute to such differences include, but are not limited to, the impact of the COVID-19 pandemic on our operations and our business environment, inflation, macroeconomic uncertainty, geopolitical instability, any failure to generate a supply of consigned goods, pricing pressure on the consignment market resulting from discounting in the market for new goods, failure to efficiently and effectively operate our merchandising and fulfillment operations, labor shortages and other reasons.
More information about factors that could affect the company's operating results is included under the captions “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” in the company's most recent Annual Report on Form 10-K for the year ended December 31, 2020 and subsequent Quarterly Reports on Form 10-Q, copies of which may be obtained by visiting the company's Investor Relations website at https://investor.therealreal.com or the SEC's website at www.sec.gov. Undue reliance should not be placed on the forward-looking statements in this press release, which are based on information available to the company on the date hereof. The company assumes no obligation to update such statements.
Non-GAAP Financial Measures
To supplement our unaudited and condensed financial statements presented in accordance with generally accepted accounting principles ("GAAP"), this stockholder letter and the accompanying tables and the related earnings conference call contain certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA as a percentage of total revenue ("Adjusted EBITDA Margin"), non-GAAP net loss attributable to common stockholders, non-GAAP net loss per share attributable to common stockholders, basic and diluted. We have provided a reconciliation of the non-GAAP financial measures presented herein to the most directly comparable GAAP financial measures.
We do not, nor do we suggest that investors should, consider such non-GAAP financial measures in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors should also note that non-GAAP financial measures we use may not be the same non-GAAP financial measures, and may not be calculated in the same manner, as that of other companies, including other companies in our industry.
Adjusted EBITDA is a key performance measure that our management uses to assess our operating performance. Because Adjusted EBITDA facilitates internal comparisons of our historical operating performance on a more consistent basis, we use this measure as an overall assessment of our performance, to evaluate the effectiveness of our business strategies and for business planning purposes. Adjusted EBITDA may not be comparable to similarly titled metrics of other companies.
We calculate Adjusted EBITDA as net loss before interest income, interest expense, other (income) expense net, provision (benefit) for income taxes, depreciation and amortization, further adjusted to exclude stock-based compensation, employer payroll tax on employee stock transactions, and certain one-time expenses. The employer payroll tax expense related to employee stock transactions are tied to the vesting or exercise of underlying equity awards and the price of our common stock at the time of vesting, which may vary from period to period independent of the operating performance of our business.
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Adjusted EBITDA has certain limitations as the measure excludes the impact of certain expenses that are included in our statements of operations that are necessary to run our business and should not be considered as an alternative to net loss or any other measure of financial performance calculated and presented in accordance with GAAP.
In particular, the exclusion of certain expenses in calculating Adjusted EBITDA and Adjusted EBITDA Margin facilitates operating performance comparisons on a period-to-period basis and, in the case of exclusion of the impact of stock-based compensation and the related employer payroll tax on employee stock transactions, excludes an item that we do not consider to be indicative of our core operating performance. Investors should, however, understand that stock-based compensation and the related employer payroll tax will be a significant recurring expense in our business and an important part of the compensation provided to our employees. Accordingly, we believe that Adjusted EBITDA and Adjusted EBITDA Margin provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors.

The following table reflects the reconciliation of net loss to Adjusted EBITDA and Adjusted EBITDA as a percentage of total revenue for each of the periods indicated (in thousands):
Three Months Ended December 31, Year Ended December 31,
2022 2021 2022 2021
     Total revenue $ 159,655  $ 145,125  $ 603,493  $ 467,692 
Adjusted EBITDA Reconciliation:
Net loss $ (38,610) $ (52,195) $ (196,445) $ (236,107)
Depreciation and amortization 7,414  5,691  27,669  23,531 
Interest income (1,831) (116) (3,191) (365)
Interest expense 2,458  6,157  10,472  21,531 
Provision (benefit) for income taxes 76  (27) 172  56 
EBITDA (30,493) (40,490) (161,323) (191,354)
Stock-based compensation (1)
9,118  12,478  46,138  48,802 
CEO separation benefits (2)
46  —  948  — 
CEO transition costs (3)
533  —  1,551  — 
Payroll taxes expense on employee stock transactions 39  201  451  1,168 
Legal fees reimbursement benefit (4)
—  (704) (1,400) (1,204)
Legal settlement (5)
—  1,601  456  13,389 
Restructuring charges (6)
621  —  896  2,314 
Other (income) expense, net (38) (1) (171) (23)
Adjusted EBITDA $ (20,174) $ (26,915) $ (112,454) $ (126,908)
       Adjusted EBITDA (% of revenue) (12.6) % (18.5) % (18.6) % (27.1) %

(1) The stock-based compensation expense for the year ended December 31, 2022 includes a one-time charge of $1.0 million related to the modification of certain equity awards pursuant to the terms of the transition and separation agreement entered into with our founder, Julie Wainwright, in connection with her resignation as Chief Executive Officer ("CEO") on June 6, 2022 (the "Separation Agreement").
(2) The separation benefit charges for the year ended December 31, 2022 consists of base salary, bonus and benefits for the 2022 fiscal year, as well as an additional twelve months of base salary and benefits payable to Julie Wainwright pursuant to the Separation Agreement. In addition, see footnote 1 for disclosure regarding the incremental stock-based compensation expense incurred in connection with the Separation Agreement.
(3) The CEO transition charges for the year ended December 31, 2022 consist of general and administrative fees, including legal and recruiting expenses, as well as retention bonuses for certain executives incurred in connection with our founder's resignation on June 6, 2022.
(4) During the year ended December 31, 2022, we received insurance reimbursement of $1.4 million related to a legal settlement expense. During the year ended December 31, 2021, we received insurance reimbursement of $4.3 million related to legal fees for a certain matter, of which $3.1 million were applied to the legal expenses for the year ended December 31, 2021.
(5) The legal settlement charges for the year ended December 31, 2021 reflects legal settlement expenses arising from the settlement of a putative shareholder class action and derivative case.
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(6) The restructuring charges for the year ended December 31, 2022 consists of employee severance payments and benefits. The restructuring charges for the year ended December 31, 2021 consist of the costs to transition operations from the Brisbane warehouse to our new Phoenix warehouse.
The following reflects the reconciliation of the discussion of operating expenses on a Non-GAAP basis to operating expenses on a GAAP basis (in thousands):


Three Months Ended December 31, Year Ended December 31,
2022 2021 2022 2021
Operating expenses:
Marketing $ 14,659  $ 18,371  $ 63,128  $ 62,749 
Operations and technology 71,799  62,923  279,110  235,829 
Selling, general and administrative 48,097  43,914  195,160  176,418 
Legal settlement —  1,601  456  13,389 
Total operating expenses (1)
$ 134,555  $ 126,809  $ 537,854  $ 488,385 
(1) Includes stock-based compensation as follows:
Marketing $ 435  $ 633  $ 2,209  $ 2,557 
Operations and technology 3,919  5,606  19,822  21,395 
Selling, general and administrative 4,764  6,239  24,107  24,850 
Total $ 9,118  $ 12,478  $ 46,138  $ 48,802 

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