カスタマーズバンコープの適時開示・決算・その他

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the

Securities Exchange Act of 1934

Date of Report (date of earliest event reported): July 24, 2025

(Exact name of registrant as specified in its charter)


Customers Bancorp, Inc.


Pennsylvania	001-35542	27-2290659
(State or other jurisdiction of incorporation or organization)	(Commission File number)	(IRS Employer Identification No.)

701 Reading Avenue

West Reading PA 19611

(Address of principal executive offices, including zip code)

(610) 933-2000

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

Check the appropriate box below if the form 8-K filing is intended to simultaneously satisfy the filing obligations of the registrant under any of the following provisions (see General Instructions A.2. below):


☐			Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐			Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐			Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐			Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Trading Symbols

Name of Each Exchange on which Registered

Voting Common Stock, par value $1.00 per share

CUBI

New York Stock Exchange

Fixed-to-Floating Rate Non-Cumulative Perpetual
Preferred Stock, Series F, par value $1.00 per share

CUBI/PF

New York Stock Exchange

5.375% Subordinated Notes due 2034

CUBB

New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR §230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2). Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02. Results of Operations and Financial Condition

On July 24, 2025, Customers Bancorp, Inc. (the "Company") issued a press release announcing unaudited financial information for the quarter ended June 30, 2025, a copy of which is included as Exhibit 99.1 to this Current Report on Form 8-K and incorporated by reference herein.

Item 7.01 Regulation FD Disclosure

The Company has posted to its website a slide presentation which is attached hereto as Exhibit 99.2 to this Current Report on Form 8-K and incorporated into this Item 7.01 by reference.

The information in this Current Report on Form 8-K, including Exhibits 99.1 and 99.2 attached hereto and incorporated by reference into Item 2.02 and Item 7.01, respectively, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities under that Section. Furthermore, such information, including the exhibits attached hereto, shall not be deemed incorporated by reference into any of the Company's reports or filings with the SEC, whether made before or after the date hereof, except as expressly set forth by specific reference in such report or filing. The information in this Current Report on Form 8-K, including the exhibits attached hereto, shall not be deemed an admission as to the materiality of any information in this Current Report on Form 8-K that is required to be disclosed solely to satisfy the requirements of Regulation FD.

Item 9.01. Financial Statements and Exhibits

(d) Exhibits.


Exhibit						Description
Exhibit 99.1						Press Release dated July 24, 2025
Exhibit 99.2						Slide presentation dated July 2025

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.


			CUSTOMERS BANCORP, INC.

			By: /s/ Philip S. Watkins
			Name: Philip S. Watkins
			Title: Executive Vice President - Chief Financial Officer

Date: July 24, 2025

EXHIBIT INDEX


Exhibit No.						Description
99.1						Press Release dated July 24, 2025
99.2						Slide presentation dated July 2025

EX-99.1 2 q225pressrelease.htm EX-99.1 Document

Exhibit 99.1

Customers Bancorp, Inc. (NYSE:CUBI)

701 Reading Avenue

West Reading, PA 19611

Contacts:
Jordan Baucum, Head of Corporate Communications 951-608-8314

Customers Bancorp Reports Results for Second Quarter 2025

Second Quarter 2025 Highlights

•Q2 2025 net income available to common shareholders was $55.8 million, or $1.73 per diluted share; ROAA was 1.09% and ROCE was 12.79%.

•Q2 2025 core earnings*1 were $58.1 million, or $1.80 per diluted share; Core ROAA* was 1.10% and Core ROCE* was 13.32%.

•Total loans and leases held for investment grew by $319.0 million, or 2.1%, in Q2 2025 from Q1 2025.

•Total deposits increased by $43.1 million or 0.2% in Q2 2025 from Q1 2025.

•Q2 2025 net interest margin, tax equivalent (“NIM”) was 3.27%, compared to Q1 2025 NIM of 3.13%, an increase of 14 basis points, primarily due to higher interest income from loan growth.

•Ratio of non-performing assets to total assets was 0.27% at June 30, 2025 compared to 0.26% at March 31, 2025.

•Q2 2025 provision for credit losses was $20.8 million compared to $28.3 million in Q1 2025.

•The allowance for credit losses on loans and leases equaled 518% of non-performing loans at June 30, 2025, compared to 324% at March 31, 2025.

•CET 1 ratio of 12.0%2 at June 30, 2025, compared to 11.7% at March 31, 2025.

•TCE / TA ratio* of 7.9% at June 30, 2025, compared to 7.7% at March 31, 2025.

•Q2 2025 book value per share and tangible book value per share* both grew by approximately $1.50, or 2.7% over Q1 2025, or 11% annualized, with a tangible book value per share* of $56.24 at June 30, 2025.

•Redeemed all outstanding shares ($57.5 million) of our Series E Preferred Stock on June 16, 2025.

*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

1 Excludes loss on redemption of preferred stock of $1.9 million, pre-tax losses on investment securities of $1.8 million, loan program termination fees of $1.0 million and unrealized gain on loans held for sale of $0.3 million.

2 Regulatory capital ratios as of June 30, 2025 are estimates.

CEO Commentary

West Reading, Pa, July 24, 2025 - “We are pleased to share our second quarter results that highlight the company’s continued execution of its strategic priorities and underscore our success in growing franchise value. And importantly, with our customer-centric mindset and commitment to service provided by our extraordinary colleagues, we are here to serve our clients as the business environment continues to evolve,” said Customers Bancorp Chairman and CEO Jay Sidhu.

“In the second quarter, we demonstrated the strength of our unique business model. The impact can be seen in a 14 basis points increase in our net interest margin in Q2 2025 compared to last quarter as we continue to source loans at attractive yields and manage our interest expenses.

Deposit focused teams we have recruited since March 2023 managed $2.4 billion or 13% of total deposits. Enhanced by their efforts, we’ve increased commercial deposit accounts by approximately 60% since year end 2022, adding granular and sticky relationships while significantly lowering our cost of deposits, increasing our non-interest bearing deposits, and driving franchise value. We believe the company is extremely well-positioned to continue to strengthen our deposit franchise, improve our profitability, and maintain our already strong capital ratios,” stated Jay Sidhu.

“Our Q2 2025 GAAP earnings were $55.8 million, or $1.73 per diluted share, and core earnings* were $58.1 million, or $1.80 per diluted share. We maintain a strong liquidity position, with $8.6 billion of liquidity immediately available, which covers approximately 150% of uninsured deposits1 and our loan to deposit ratio was 81%, at June 30, 2025. Total loans and leases held for investment grew by $319.0 million driven by strong commercial loan growth of $360.7 million led by growth in our existing specialized lending verticals. Asset quality remains strong with our NPA ratio at just 0.27% of total assets and reserve levels are robust at 518% of total non-performing loans at the end of Q2 2025. Our exposure to the higher risk commercial real estate office sector is minimal, representing approximately 1% of the loan portfolio. Tangible Book Value per share* grew to $56.24 and our TCE / TA ratio* increased by 20 basis points to 7.9%. This year three new teams have joined the Bank and the recruitment pipeline remains strong. We believe that our unique strategy, the investments we have continued to make, and the exceptional talent across our organization position us strongly for continued success in 2025 and beyond,” Jay Sidhu continued.

1 Uninsured deposits (estimate) of $7.4 billion to be reported on the Bank’s call report, less deposits of $1.6 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $116.0 million.

Financial Highlights


(Dollars in thousands, except per share data)	At or Three Months Ended						Increase (Decrease)
	June 30, 2025			March 31, 2025
Profitability Metrics:
Net income available for common shareholders	$	55,846		$	9,523		$	46,323	486.4	%
Diluted earnings per share	$	1.73		$	0.29		$	1.44	496.6	%
Core earnings*	$	58,147		$	50,002		$	8,145	16.3	%
Adjusted core earnings*	$	58,147		$	50,002		$	8,145	16.3	%
Core earnings per share*	$	1.80		$	1.54		$	0.26	16.9	%
Adjusted core earnings per share*	$	1.80		$	1.54		$	0.26	16.9	%


Return on average assets (“ROAA”)	1.09		%	0.23		%	0.86
Core ROAA*	1.10		%	0.97		%	0.13
Adjusted core ROAA*	1.10		%	0.97		%	0.13

Return on average common equity (“ROCE”)	12.79		%	2.23		%	10.56
Core ROCE*	13.32		%	11.72		%	1.60
Adjusted core ROCE*	13.32		%	11.72		%	1.60



Net interest margin, tax equivalent	3.27		%	3.13		%	0.14

Yield on loans (Loan yield)	6.61		%	6.57		%	0.04

Cost of deposits	2.85		%	2.82		%	0.03
Efficiency ratio	51.23		%	52.94		%	(1.71)
Core efficiency ratio*	51.56		%	52.69		%	(1.13)
Adjusted core efficiency ratio*	51.56		%	52.69		%	(1.13)



Balance Sheet Trends:
Total assets	$	22,550,800		$	22,423,044		$	127,756	0.6	%
Total cash and investment securities	$	6,234,043		$	6,424,406		$	(190,363)	(3.0)	%

Total loans and leases	$	15,412,400		$	15,097,968		$	314,432	2.1	%

Non-interest bearing demand deposits	$	5,481,065		$	5,552,605		$	(71,540)	(1.3)	%
Total deposits	$	18,976,018		$	18,932,925		$	43,093	0.2	%
Capital Metrics:


Common Equity to Total Assets	7.9		%	7.7		%	0.2
Tangible Common Equity to Tangible Assets*	7.9		%	7.7		%	0.2

Book Value per common share	$	56.36		$	54.85		$	1.51	2.8	%
Tangible Book Value per common share*	$	56.24		$	54.74		$	1.50	2.7	%
Common equity Tier 1 capital ratio (1)	12.0		%	11.7		%	0.3
Total risk based capital ratio (1)	14.5		%	14.6		%	(0.1)

(1) Regulatory capital ratios as of June 30, 2025 are estimates.
*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Financial Highlights


(Dollars in thousands, except per share data)	At or Three Months Ended			Increase (Decrease)						Six Months Ended						Increase (Decrease)
		June 30, 2025	June 30, 2024									June 30, 2025			June 30, 2024
Profitability Metrics:
Net income available for common shareholders				$	55,846		$	54,300		$	1,546		2.8	%		$	65,369		$	100,226		$	(34,857)	(34.8)	%
Diluted earnings per share				$	1.73		$	1.66		$	0.07		4.2	%		$	2.02		$	3.06		$	(1.04)	(34.0)	%
Core earnings*				$	58,147		$	48,567		$	9,580		19.7	%		$	108,149		$	95,099		$	13,050	13.7	%
Adjusted core earnings*				$	58,147		$	48,567		$	9,580		19.7	%		$	108,149		$	103,704		$	4,445	4.3	%
Core earnings per share*				$	1.80		$	1.49		$	0.31		20.8	%		$	3.33		$	2.90		$	0.43	14.8	%
Adjusted core earnings per share*				$	1.80		$	1.49		$	0.31		20.8	%		$	3.33		$	3.16		$	0.17	5.4	%


Return on average assets (“ROAA”)				1.09		%	1.11		%	(0.02)						0.67		%	1.02		%	(0.35)
Core ROAA*				1.10		%	1.00		%	0.10						1.04		%	0.98		%	0.06
Adjusted core ROAA*				1.10		%	1.00		%	0.10						1.04		%	1.06		%	(0.02)

Return on average common equity (“ROCE”)				12.79		%	13.85		%	(1.06)						7.57		%	12.98		%	(5.41)
Core ROCE*				13.32		%	12.39		%	0.93						12.53		%	12.32		%	0.21
Adjusted core ROCE*				13.32		%	12.39		%	0.93						12.53		%	13.43		%	(0.90)



Net interest margin, tax equivalent				3.27		%	3.29		%	(0.02)						3.20		%	3.20		%	—

Yield on loans (Loan yield)				6.61		%	7.17		%	(0.56)						6.59		%	7.11		%	(0.52)

Cost of deposits				2.85		%	3.40		%	(0.55)						2.84		%	3.43		%	(0.59)
Efficiency ratio				51.23		%	51.87		%	(0.64)						52.06		%	53.16		%	(1.10)
Core efficiency ratio*				51.56		%	53.47		%	(1.91)						52.11		%	53.85		%	(1.74)
Adjusted core efficiency ratio*				51.56		%	53.47		%	(1.91)						52.11		%	50.79		%	1.32



Balance Sheet Trends:
Total assets				$	22,550,800		$	20,942,975		$	1,607,825		7.7	%
Total cash and investment securities				$	6,234,043		$	6,523,036		$	(288,993)		(4.4)	%

Total loans and leases				$	15,412,400		$	13,632,639		$	1,779,761		13.1	%

Non-interest bearing demand deposits				$	5,481,065		$	4,474,862		$	1,006,203		22.5	%
Total deposits				$	18,976,018		$	17,678,093		$	1,297,925		7.3	%
Capital Metrics:


Common Equity to Total Assets				7.9		%	7.7		%	0.2
Tangible Common Equity to Tangible Assets*				7.9		%	7.7		%	0.2

Book Value per common share				$	56.36		$	50.81		$	5.55		10.9	%
Tangible Book Value per common share*				$	56.24		$	50.70		$	5.54		10.9	%
Common equity Tier 1 capital ratio (1)				12.0		%	12.8		%	(0.8)
Total risk based capital ratio (1)				14.5		%	15.8		%	(1.3)

(1) Regulatory capital ratios as of June 30, 2025 are estimates.
*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Key Balance Sheet Trends

Loans and Leases

The following table presents the composition of total loans and leases as of the dates indicated:


(Dollars in thousands)	June 30, 2025		% of Total		March 31, 2025		% of Total		June 30, 2024		% of Total
Loans and Leases Held for Investment
Commercial:

Commercial & industrial:
Specialized lending	$	6,454,661	42.0	%	$	6,070,093	40.3	%	$	5,528,745	41.7	%
Other commercial & industrial	1,037,684		6.8		1,062,933		7.0		1,092,146		8.2
Mortgage finance	1,625,764		10.6		1,477,896		9.8		1,122,812		8.5
Multifamily	2,247,282		14.6		2,322,123		15.4		2,067,332		15.6
Commercial real estate owner occupied	1,065,006		6.9		1,139,126		7.6		805,779		6.1
Commercial real estate non-owner occupied	1,497,385		9.7		1,438,906		9.6		1,202,606		9.1
Construction	98,626		0.6		154,647		1.0		163,409		1.2

Total commercial loans and leases	14,026,408		91.2		13,665,724		90.7		11,982,829		90.4
Consumer:
Residential	520,570		3.4		496,772		3.3		481,503		3.6
Manufactured housing	30,287		0.2		31,775		0.2		35,901		0.3

Installment:
Personal	457,728		3.0		493,276		3.3		474,481		3.6
Other	344,444		2.2		372,892		2.5		282,201		2.1
Total installment loans	802,172		5.2		866,168		5.8		756,682		5.7

Total consumer loans	1,353,029		8.8		1,394,715		9.3		1,274,086		9.6
Total loans and leases held for investment	$	15,379,437	100.0	%	$	15,060,439	100.0	%	$	13,256,915	100.0	%


Loans Held for Sale












Residential	$	5,180	15.7	%	$	1,465	3.9	%	$	2,684	0.7	%


Installment:
Personal	27,682		84.0		36,000		95.9		125,598		33.4
Other	101		0.3		64		0.2		247,442		65.9
Total installment loans	27,783		84.3		36,064		96.1		373,040		99.3


Total loans held for sale	$	32,963	100.0	%	$	37,529	100.0	%	$	375,724	100.0	%

Total loans and leases portfolio	$	15,412,400			$	15,097,968			$	13,632,639

Loans and Leases Held for Investment

Loans and leases held for investment were $15.4 billion at June 30, 2025, up $319 million, or 2%, from March 31, 2025. Specialized lending increased by $385 million, or 6% quarter-over-quarter, to $6.5 billion. Mortgage finance loans increased by $148 million, or 10% to $1.6 billion. Non-owner occupied commercial real estate loans increased by $58 million, or 4% to $1.5 billion. These increases were partially offset by decreases in multifamily loans of $75 million, or 3% to $2.2 billion, owner-occupied commercial real estate loans of $74 million, or 7% to $1.1 billion, consumer installment loans of $64 million, or 7% to $802 million and construction loans of $56 million, or 36% to $99 million.

Loans and leases held for investment of $15.4 billion at June 30, 2025 were up $2.1 billion, or 16%, year-over-year. Specialized lending increased by $926 million, or 17% year-over-year. Mortgage finance loans increased by $503 million. Non-owner occupied commercial real estate loans increased by $295 million. Owner-occupied commercial real estate loans increased by $259 million. Multifamily loans increased by $180 million. Consumer installment loans increased $45 million, inclusive of the transfer from loans held for sale in Q1 2025. These increases were partially offset by decreases in construction loans of $65 million and other commercial and industrial loans of $54 million.

Loans Held for Sale

Loans held for sale decreased $5 million quarter-over-quarter, and were $33 million at June 30, 2025.

Allowance for Credit Losses on Loans and Leases

The following table presents the allowance for credit losses on loans and leases as of the dates and for the periods presented:


	At or Three Months Ended						Increase (Decrease)		At or Three Months Ended						Increase (Decrease)
(Dollars in thousands)	June 30, 2025			March 31, 2025					June 30, 2025			June 30, 2024
Allowance for credit losses on loans and leases	$	147,418		$	141,076		$	6,342	$	147,418		$	132,436		$	14,982
Provision (benefit) for credit losses on loans and leases	$	18,457		$	21,445		$	(2,988)	$	18,457		$	17,851		$	606
Net charge-offs from loans held for investment	$	13,115		$	17,144		$	(4,029)	$	13,115		$	18,711		$	(5,596)

Annualized net charge-offs to average loans and leases	0.35		%	0.48		%			0.35		%	0.56		%
Coverage of credit loss reserves for loans and leases held for investment	1.07		%	1.04		%			1.07		%	1.08		%

Net charge-offs decreased with $13.1 million in Q2 2025, compared to $17.1 million in Q1 2025, and $18.7 million in Q2 2024.

Provision (benefit) for Credit Losses


	Three Months Ended				Increase (Decrease)		Three Months Ended				Increase (Decrease)
(Dollars in thousands)	June 30, 2025		March 31, 2025				June 30, 2025		June 30, 2024
Provision (benefit) for credit losses on loans and leases	$	18,457	$	21,445	$	(2,988)	$	18,457	$	17,851	$	606
Provision (benefit) for credit losses on available for sale debt securities	2,324		6,852		(4,528)		2,324		270		2,054

Provision for credit losses	20,781		28,297		(7,516)		20,781		18,121		2,660
Provision (benefit) for credit losses on unfunded commitments	1,594		1,208		386		1,594		1,594		—
Total provision for credit losses	$	22,375	$	29,505	$	(7,130)	$	22,375	$	19,715	$	2,660

The provision for credit losses on loans and leases in Q2 2025 was $18.5 million, compared to $21.4 million in Q1 2025. The lower provision in Q2 2025 was primarily due to lower balances in the consumer installment loan portfolio, partially offset by slight deterioration in macroeconomic forecasts and an increase in commercial loan balances held for investment.

The provision for credit losses on available for sale investment securities in Q2 2025 was $2.3 million, compared to $6.9 million in Q1 2025.

The provision for credit losses on loans and leases in Q2 2025 was $18.5 million, compared to $17.9 million in Q2 2024. The higher provision in Q2 2025 compared to the year ago period was primarily due to slight deterioration in macroeconomic forecasts and an increase in loan balances held for investment.

The provision for credit losses on available for sale investment securities in Q2 2025 was $2.3 million compared to $0.3 million in Q2 2024.

Asset Quality

The following table presents asset quality metrics as of the dates indicated:


(Dollars in thousands)	June 30, 2025			March 31, 2025			Increase (Decrease)		June 30, 2025			June 30, 2024			Increase (Decrease)
Non-performing assets (“NPAs”):
Nonaccrual / non-performing loans (“NPLs”)	$	28,443		$	43,513		$	(15,070)	$	28,443		$	47,380		$	(18,937)
Non-performing assets	$	60,778		$	57,960		$	2,818	$	60,778		$	47,444		$	13,334
NPLs to total loans and leases	0.18		%	0.29		%			0.18		%	0.35		%
Reserves to NPLs	518.29		%	324.22		%			518.29		%	279.52		%
NPAs to total assets	0.27		%	0.26		%			0.27		%	0.23		%

Loans and leases (1) risk ratings:
Commercial loans and leases
Pass	$	12,047,656		$	11,815,403		$	232,253	$	12,047,656		$	10,500,922		$	1,546,734
Special Mention	174,587			189,155			(14,568)		174,587			170,014			4,573
Substandard	256,849			276,018			(19,169)		256,849			270,898			(14,049)

Total commercial loans and leases	12,479,092			12,280,576			198,516		12,479,092			10,941,834			1,537,258
Consumer loans
Performing	1,209,377			1,242,753			(33,376)		1,209,377			1,256,816			(47,439)
Non-performing	20,298			13,803			6,495		20,298			17,270			3,028
Total consumer loans	1,229,675			1,256,556			(26,881)		1,229,675			1,274,086			(44,411)
Loans and leases receivable (1)	$	13,708,767		$	13,537,132		$	171,635	$	13,708,767		$	12,215,920		$	1,492,847

(1) Risk ratings are assigned to loans and leases held for investment, and excludes loans held for sale, loans receivable, mortgage finance, at fair value, loans receivable, installment, at fair value and eligible PPP loans that are fully guaranteed by the Small Business Administration.

Over the last decade, the Bank has developed a suite of commercial loan products with an important common denominator: a relatively low credit risk assumption. The Bank’s commercial and industrial (“C&I”), mortgage finance, corporate and specialized lending lines of business, and multifamily loans for example, are characterized by conservative underwriting standards and historically low loss rates. Because of this emphasis, the Bank’s credit quality to date has been strong despite a challenging economic and interest rate environment. Maintaining strong asset quality also requires a highly active portfolio monitoring process. In addition to frequent client outreach and monitoring at the individual loan level, management employs a bottom-up data driven approach to analyze the commercial portfolio.

Total consumer installment loans held for investment at June 30, 2025 were less than 4% of total assets and approximately 5% of total loans and leases held for investment, and were supported by an allowance for credit losses of $44.9 million. At June 30, 2025, the consumer installment portfolio had the following characteristics: average original FICO score of 739, average debt-to-income of 20% and average borrower income of $106 thousand.

Non-performing loans at June 30, 2025 decreased to 0.18% of total loans and leases, compared to 0.29% at March 31, 2025 and 0.35% at June 30, 2024.

Investment Securities

The investment securities portfolio, including debt securities classified as available for sale (“AFS”) and held to maturity (“HTM”) provides periodic cash flows through regular maturities and amortization, can be used as collateral to secure additional funding, and is an important component of the Bank’s liquidity position.

The following table presents the composition of the investment securities portfolio as of the dates indicated:


(Dollars in thousands)	June 30, 2025		March 31, 2025		June 30, 2024
Debt securities, available for sale	$	1,846,566	$	2,024,437	$	2,477,758
Equity securities	30,840		33,118		33,892
Investment securities, at fair value	1,877,406		2,057,555		2,511,650
Debt securities, held to maturity	853,126		938,161		962,799
Total investment securities portfolio	$	2,730,532	$	2,995,716	$	3,474,449

At June 30, 2025, the AFS debt securities portfolio had a spot yield of 5.78%, an effective duration of approximately 3.0 years, and approximately 23% are variable rate. Additionally, 64% of the AFS securities portfolio was AAA rated at June 30, 2025.

At June 30, 2025, the HTM debt securities portfolio represented only 3.8% of total assets at June 30, 2025, had a spot yield of 3.79% and an effective duration of approximately 4.2 years. Additionally, at June 30, 2025, approximately 54% of the HTM securities were AAA rated and $0.3 billion were credit enhanced asset backed securities with no current expectation of credit losses.

Deposits

The following table presents the composition of our deposit portfolio as of the dates indicated:


(Dollars in thousands)	June 30, 2025		% of Total		March 31, 2025		% of Total		June 30, 2024		% of Total
Demand, non-interest bearing	$	5,481,065	28.9	%	$	5,552,605	29.3	%	$	4,474,862	25.3	%
Demand, interest bearing	4,912,839		25.9		5,137,961		27.2		5,894,056		33.4
Total demand deposits	10,393,904		54.8		10,690,566		56.5		10,368,918		58.7
Savings	1,375,072		7.2		1,327,854		7.0		1,573,661		8.9
Money market	4,206,516		22.2		4,057,458		21.4		3,539,815		20.0
Time deposits	3,000,526		15.8		2,857,047		15.1		2,195,699		12.4
Total deposits	$	18,976,018	100.0	%	$	18,932,925	100.0	%	$	17,678,093	100.0	%

Total deposits increased $43 million to $19.0 billion at June 30, 2025 as compared to the prior quarter. Money market deposits increased $149 million, or 4%, to $4.2 billion, time deposits increased $143 million, or 5%, to $3.0 billion and savings deposits increased $47 million, or 4%, to $1.4 billion. These increases were offset by decreases in interest bearing demand deposits of $225 million, or 4%, to $4.9 billion, which included the reduction of approximately $187 million of deposits serviced by BM Technologies, Inc. primarily from the transfer of deposits to a new partner bank during the quarter, and non-interest bearing demand deposits of $72 million, or 1%, to $5.5 billion. The total average cost of deposits increased by 3 basis points to 2.85% in Q2 2025 from 2.82% in the prior quarter. Total estimated uninsured deposits were $5.7 billion1, or 30% of total deposits (inclusive of accrued interest) at June 30, 2025 with immediately available liquidity covering approximately 150% of these deposits.

“The planned reduction in deposits serviced by BM Technologies, Inc had an approximately 3 basis point impact on total average cost of deposits and an approximately 6 basis point impact on total interest bearing cost of deposits in the quarter. Adjusting for this impact, total average deposit costs would have been flat and interest bearing deposit costs would have declined by 5 basis points in the quarter from the continued progress on our deposit remix efforts,” stated Customers Bancorp President Sam Sidhu.

Total deposits increased $1.3 billion, or 7%, to $19.0 billion at June 30, 2025 as compared to a year ago. Non-interest bearing demand deposits increased $1.0 billion, or 22%, to $5.5 billion, time deposits increased $805 million, or 37% to $3.0 billion and money market deposits increased $667 million, or 19%, to $4.2 billion. These increases were offset by decreases in interest bearing demand deposits of $981 million, or 17%, to $4.9 billion and savings deposits of $199 million, or 13%, to $1.4 billion. The total average cost of deposits decreased by 55 basis points to 2.85% in Q2 2025 from 3.40% in the prior year.

Borrowings

The following table presents the composition of our borrowings as of the dates indicated:


(Dollars in thousands)	June 30, 2025		March 31, 2025		June 30, 2024


FHLB advances	$	1,195,377	$	1,133,456	$	1,018,349
Senior notes	99,138		99,103		123,970
Subordinated debt	182,649		182,579		182,370
Total borrowings	$	1,477,164	$	1,415,138	$	1,324,689

Total borrowings increased $62 million, or 4%, to $1.5 billion at June 30, 2025 as compared to the prior quarter. This increase primarily resulted from draws of $60 million in FHLB advances during Q2 2025. As of June 30, 2025, Customers’ immediately available borrowing capacity with the FRB and FHLB was approximately $8.0 billion, of which $1.2 billion of available capacity was utilized in borrowings and $1.7 billion was utilized to collateralize deposits.

Total borrowings increased $152 million, or 12%, to $1.5 billion at June 30, 2025 as compared to a year ago. This increase primarily resulted from net draws of $165 million in FHLB advances, partially offset by repayments of $25 million in senior notes upon maturity.

Capital

The following table presents certain capital amounts and ratios as of the dates indicated:


(Dollars in thousands except per share data)	June 30, 2025			March 31, 2025			June 30, 2024
Customers Bancorp, Inc.
Common Equity	$	1,781,357		$	1,726,766		$	1,609,071
Tangible Common Equity*	$	1,777,728		$	1,723,137		$	1,605,442
Common Equity to Total Assets	7.9		%	7.7		%	7.7		%
Tangible Common Equity to Tangible Assets*	7.9		%	7.7		%	7.7		%

Book Value per common share	$	56.36		$	54.85		$	50.81
Tangible Book Value per common share*	$	56.24		$	54.74		$	50.70
Common equity Tier 1 (“CET 1”) capital ratio (1)	12.0		%	11.7		%	12.8		%
Total risk based capital ratio (1)	14.5		%	14.6		%	15.8		%

(1) Regulatory capital ratios as of June 30, 2025 are estimates.
*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Customers Bancorp’s common equity increased $55 million to $1.8 billion, and tangible common equity* increased $55 million to $1.8 billion, at June 30, 2025 compared to the prior quarter, respectively, primarily from earnings of $56 million, partially offset by increased unrealized losses on investment securities of $4 million (net of taxes) deferred in accumulated other comprehensive income (“AOCI”). Similarly, book value per common share increased to $56.36 from $54.85, and tangible book value per common share* increased to $56.24 from $54.74, at June 30, 2025 and March 31, 2025, respectively.

Customers Bancorp’s common equity increased $172 million to $1.8 billion, and tangible common equity* increased $172 million to $1.8 billion, at June 30, 2025 compared to a year ago, respectively, primarily from earnings of $132 million and decreased unrealized losses on investment securities in AOCI of $60 million (net of taxes), offset in part by $25 million of common share repurchases. Similarly, book value per common share increased to $56.36 from $50.81, and tangible book value per common share* increased to $56.24 from $50.70, at June 30, 2025 and June 30, 2024, respectively.

At the Customers Bancorp level, the CET 1 ratio (estimate), total risk based capital ratio (estimate), common equity to total assets ratio and tangible common equity to tangible assets ratio* (“TCE / TA ratio”) were 12.0%, 14.5%, 7.9%, and 7.9%, respectively, at June 30, 2025.

At the Customers Bank level, capital levels remained strong and well above regulatory minimums. At June 30, 2025, Tier 1 capital (estimate) and total risk based capital (estimate) were 13.0% and 14.4%, respectively.

Key Profitability Trends

Net Interest Income

Net interest income totaled $176.7 million in Q2 2025, an increase of $9.3 million from Q1 2025. This increase was driven by an increase in interest income of $13.1 million primarily due to higher interest income from specialized lending, mortgage finance and investment securities.

“Net interest margin expanded in the quarter as we realized the benefits of strong loan growth, balance sheet optimization, and well managed deposit costs,” stated Sam Sidhu. “We continue to have positive drivers to net interest income on both sides of the balance sheet with a strong loan pipeline and continued momentum from our roster of primarily deposit focused commercial banking teams, which we continue to add to each quarter,” stated Sam Sidhu.

Net interest income totaled $176.7 million in Q2 2025, an increase of $9.1 million from Q2 2024. This increase was primarily due to lower interest expense from a favorable shift in deposit mix and lower market interest rates, and higher interest income from specialized lending, multifamily and mortgage finance, which were partially offset by lower interest income from investment securities, consumer installment loans and interest-earning deposits.

Non-Interest Income

The following table presents details of non-interest income for the periods indicated:


	Three Months Ended				Increase (Decrease)		Three Months Ended				Increase (Decrease)
(Dollars in thousands)	June 30, 2025		March 31, 2025				June 30, 2025		June 30, 2024
Commercial lease income	$	11,056	$	10,668	$	388	$	11,056	$	10,282	$	774
Loan fees	9,106		7,235		1,871		9,106		5,233		3,873
Bank-owned life insurance	2,249		4,660		(2,411)		2,249		2,007		242
Mortgage finance transactional fees	1,175		933		242		1,175		1,058		117





Net gain (loss) on sale of loans and leases	—		2		(2)		—		(238)		238




Net gain (loss) on sale of investment securities	(1,797)		—		(1,797)		(1,797)		(719)		(1,078)
Impairment loss on debt securities	—		(51,319)		51,319		—		—		—





Unrealized gain on equity method investments	—		—		—		—		11,041		(11,041)
Other	7,817		3,331		4,486		7,817		2,373		5,444
Total non-interest income (loss)	$	29,606	$	(24,490)	$	54,096	$	29,606	$	31,037	$	(1,431)

Reported non-interest income totaled $29.6 million for Q2 2025, an increase of $54.1 million compared to a loss of $24.5 million for Q1 2025. The increase was primarily due to $51.3 million of impairment loss on certain AFS debt securities recorded in Q1 2025 that the Bank decided to sell as of March 31, 2025, and increases in other non-interest income of $4.5 million primarily from $1.7 million of gain on sale of leased assets and $1.8 million of fees associated with the sunsetting of a loan origination program with a fintech company, which was recently acquired by a bank. These increases were partially offset by a decrease in bank-owned life insurance income of $2.4 million primarily due to lower death benefits received from insurance carriers.

Non-interest income totaled $29.6 million for Q2 2025, a decrease of $1.4 million compared to Q2 2024. The decrease was primarily due to $11.0 million of unrealized gain on equity method investments purchased at a discount in Q2 2024, partially offset by increases in loan fees of $3.9 million primarily resulting from increased unused line of credit fees, $1.8 million of fees associated with sunsetting of a loan origination program with a fintech company, which was recently acquired by a bank, and deposit account fees of $1.7 million.

Non-Interest Expense

The following table presents details of non-interest expense for the periods indicated:


	Three Months Ended				Increase (Decrease)		Three Months Ended				Increase (Decrease)
(Dollars in thousands)	June 30, 2025		March 31, 2025				June 30, 2025		June 30, 2024
Salaries and employee benefits	$	45,848	$	42,674	$	3,174	$	45,848	$	44,947	$	901
Technology, communication and bank operations	10,382		11,312		(930)		10,382		16,227		(5,845)
Commercial lease depreciation	8,743		8,463		280		8,743		7,829		914
Professional services	13,850		11,857		1,993		13,850		6,104		7,746
Loan servicing	4,053		4,630		(577)		4,053		3,516		537
Occupancy	3,551		3,412		139		3,551		3,120		431
FDIC assessments, non-income taxes and regulatory fees	11,906		11,750		156		11,906		10,236		1,670

Advertising and promotion	461		528		(67)		461		1,254		(793)





Other	7,832		8,145		(313)		7,832		10,219		(2,387)
Total non-interest expense	$	106,626	$	102,771	$	3,855	$	106,626	$	103,452	$	3,174

Non-interest expenses totaled $106.6 million in Q2 2025, an increase of $3.9 million compared to Q1 2025. The increase was primarily attributable to increases of $3.2 million in salaries and employee benefits primarily due to higher headcount, annual merit increases, and incentives and $2.0 million in professional fees, partially offset by a decrease of $0.9 million in technology, communication and bank operations primarily due to lower deposit servicing fees.

“During the quarter, as previously communicated, we reinvested a portion of the benefit of our operational excellence initiatives we realized in Q1 2025 as we make investments in our franchise to position us for success in both the near-term and over the long-term. Even with these investments our efficiency ratio declined as we drove positive operating leverage,” stated Sam Sidhu.

Non-interest expenses totaled $106.6 million in Q2 2025, an increase of $3.2 million compared to Q2 2024. The increase was primarily attributable to increases of $7.7 million in professional fees including the investment in our risk management infrastructure and $1.7 million in FDIC assessments, non-income taxes and regulatory fees. These increases were partially offset by decreases of $5.8 million in technology, communication and bank operations primarily due to lower deposit servicing fees and software-as-a-service expenses and in fees paid to a fintech company related to a consumer installment loan origination program.

Taxes

Income tax expense increased by $19.0 million to a provision of $18.0 million in Q2 2025 from a benefit of $1.0 million in Q1 2025 primarily due to higher pre-tax income and a decrease in discrete tax benefits from share-based compensation.

Income tax expense decreased by $1.1 million to a provision of $18.0 million in Q2 2025 from $19.0 million in Q2 2024 primarily due to higher income tax credits estimated in 2025. The effective tax rate was 22.8% for Q2 2025.

Outlook

“Looking forward, our strategy remains unchanged. We are focused on continuing the transformation of our deposit franchise, further strengthening our risk management and compliance infrastructure, improving our profitability and growing net interest income, and maintaining strong capital ratios, liquidity, and credit quality. As a result of the strong performance achieved through the first half of the year, we are updating our full year 2025 targets for loan growth, net interest income growth, and core efficiency ratio. In 2025, we are now targeting to increase the loan portfolio by 8% to 11%, net interest income by 7% to 10% and for core efficiency ratio have a bias to the low end of the low to mid 50's range. We remain focused on executing in those areas which differentiate us from our peers and believe that providing truly exceptional service, sophisticated product offerings, recruitment of top talent, and a single-point-of-contact service model will deliver strategic, organic growth. Importantly, our cubiX platform is proving to be a mission-critical real-time payments solution for our commercial clients which we feel will continue to differentiate our company and drive long-term franchise value. We believe we are incredibly well positioned to continue to take market share winning new client relationships and that we have the right strategy, the right team, and a client-centric culture to achieve our goals in 2025 and beyond,” concluded Sam Sidhu.

Webcast

Date: Friday, July 25, 2025

Time: 9:00 AM EDT

The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 2nd Quarter Earnings Webcast.

You may submit questions in advance of the live webcast by emailing our Head of Corporate Communications, Jordan Baucum at jbaucum@customersbank.com.

The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.

Institutional Background

Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with over $22 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I lending, commercial real estate lending and multifamily lending, Customers Bank also provides a number of national corporate banking services to specialized lending clients. Major accolades include:

•No. 1 on American Banker 2024 list of top-performing banks with $10B to $50B in assets

•No. 72 out of the 100 largest publicly traded banks in 2025 Forbes Best Banks list

•2024 Inc. Magazine Best in Business List in Financial Services Category

•Net Promoter Score of 73 compared to industry average of 41

A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.

“Safe Harbor” Statement

In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control).

Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2024, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.

Q2 2025 Overview

The following table presents a summary of key earnings and performance metrics for the quarter ended June 30, 2025 and the preceding four quarters:


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
EARNINGS SUMMARY - UNAUDITED

(Dollars in thousands, except per share data and stock price data)		Q2			Q1			Q4			Q3			Q2			Six Months Ended June 30,
		2025			2025			2024			2024			2024			2025			2024

GAAP Profitability Metrics:
Net income available to common shareholders		$	55,846		$	9,523		$	23,266		$	42,937		$	54,300		$	65,369		$	100,226
Per share amounts:

	Earnings per share - basic	$	1.77		$	0.30		$	0.74		$	1.36		$	1.72		$	2.07		$	3.18

	Earnings per share - diluted	$	1.73		$	0.29		$	0.71		$	1.31		$	1.66		$	2.02		$	3.06
	Book value per common share (1)	$	56.36		$	54.85		$	54.20		$	53.07		$	50.81		$	56.36		$	50.81
	CUBI stock price (1)	$	58.74		$	50.20		$	48.68		$	46.45		$	47.98		$	58.74		$	47.98
	CUBI stock price as % of book value (1)	104		%	92		%	90		%	88		%	94		%	104		%	94		%
Average shares outstanding - basic		31,585,390			31,447,623			31,346,920			31,567,797			31,649,715			31,516,887			31,561,569
Average shares outstanding - diluted		32,374,061			32,490,572			32,557,621			32,766,488			32,699,149			32,431,995			32,776,842
Shares outstanding (1)		31,606,934			31,479,132			31,346,507			31,342,107			31,667,655			31,606,934			31,667,655
Return on average assets (“ROAA”)		1.09		%	0.23		%	0.48		%	0.88		%	1.11		%	0.67		%	1.02		%
Return on average common equity (“ROCE”)		12.79		%	2.23		%	5.50		%	10.44		%	13.85		%	7.57		%	12.98		%
Net interest margin, tax equivalent		3.27		%	3.13		%	3.11		%	3.06		%	3.29		%	3.20		%	3.20		%
Efficiency ratio		51.23		%	52.94		%	56.86		%	62.40		%	51.87		%	52.06		%	53.16		%
Non-GAAP Profitability Metrics (2):
Core earnings		$	58,147		$	50,002		$	44,168		$	43,838		$	48,567		$	108,149		$	95,099
Core pre-tax pre-provision net income		$	101,785		$	93,489		$	84,224		$	64,824		$	89,220		$	195,274		$	172,894
Per share amounts:
	Core earnings per share - diluted	$	1.80		$	1.54		$	1.36		$	1.34		$	1.49		$	3.33		$	2.90
	Tangible book value per common share (1)	$	56.24		$	54.74		$	54.08		$	52.96		$	50.70		$	56.24		$	50.70
	CUBI stock price as % of tangible book value (1)	104		%	92		%	90		%	88		%	95		%	104		%	95		%
Core ROAA		1.10		%	0.97		%	0.86		%	0.89		%	1.00		%	1.04		%	0.98		%
Core ROCE		13.32		%	11.72		%	10.44		%	10.66		%	12.39		%	12.53		%	12.32		%
Core pre-tax pre-provision ROAA		1.83		%	1.70		%	1.51		%	1.21		%	1.71		%	1.76		%	1.64		%
Core pre-tax pre-provision ROCE		22.59		%	21.11		%	19.04		%	14.84		%	21.79		%	21.86		%	21.41		%

Core efficiency ratio		51.56		%	52.69		%	56.12		%	61.69		%	53.47		%	52.11		%	53.85		%
Asset Quality:
Net charge-offs		$	13,115		$	17,144		$	14,612		$	17,044		$	18,711		$	30,259		$	36,679
Annualized net charge-offs to average total loans and leases		0.35		%	0.48		%	0.41		%	0.50		%	0.56		%	0.41		%	0.56		%
Non-performing loans (“NPLs”) to total loans and leases (1)		0.18		%	0.29		%	0.30		%	0.34		%	0.35		%	0.18		%	0.35		%
Reserves to NPLs (1)		518.29		%	324.22		%	316.06		%	281.36		%	279.52		%	518.29		%	279.52		%
Non-performing assets (“NPAs”) to total assets		0.27		%	0.26		%	0.25		%	0.22		%	0.23		%	0.27		%	0.23		%
Customers Bank Capital Ratios (3):
Common equity Tier 1 capital to risk-weighted assets		13.0		%	12.40		%	12.96		%	13.64		%	14.17		%	13.0		%	14.17		%
Tier 1 capital to risk-weighted assets		13.0		%	12.40		%	12.96		%	13.64		%	14.17		%	13.0		%	14.17		%
Total capital to risk-weighted assets		14.4		%	13.92		%	14.34		%	15.06		%	15.64		%	14.4		%	15.64		%
Tier 1 capital to average assets (leverage ratio)		8.9		%	8.43		%	8.65		%	9.08		%	9.16		%	8.9		%	9.16		%

(1) Metric is a spot balance for the last day of each quarter presented.
(2) Customers’ reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.
(3) Regulatory capital ratios are estimated for Q2 2025 and actual for the remaining periods. In accordance with regulatory capital rules, Customers elected to apply the CECL capital transition provisions which delayed the effects of CECL on regulatory capital for two years until January 1, 2022, followed by a three-year transition period. The cumulative CECL capital transition impact as of December 31, 2021 which amounted to $61.6 million was phased in at 25% per year beginning on January 1, 2022 through December 31, 2024. As of June 30, 2025, our regulatory capital ratios reflected the full effect of CECL on regulatory capital.


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED
(Dollars in thousands, except per share data)											Six Months Ended
	Q2		Q1		Q4		Q3		Q2		June 30,
	2025		2025		2024		2024		2024		2025		2024
Interest income:
Loans and leases	$	246,869	$	231,008	$	230,534	$	228,659	$	224,265	$	477,877	$	442,264
Investment securities	37,381		34,339		39,638		46,265		47,586		71,720		94,388
Interest earning deposits	39,972		42,914		48,147		44,372		45,506		82,886		98,323
Loans held for sale	1,806		4,761		9,447		10,907		13,671		6,567		25,719
Other	1,973		1,887		2,140		1,910		3,010		3,860		5,121
Total interest income	328,001		314,909		329,906		332,113		334,038		642,910		665,815

Interest expense:
Deposits	134,045		131,308		144,974		155,829		148,784		265,353		302,509
FHLB advances	12,717		11,801		12,595		12,590		13,437		24,518		26,922

Subordinated debt	3,229		3,212		3,349		3,537		2,734		6,441		5,423

Other borrowings	1,307		1,142		1,167		1,612		1,430		2,449		2,923
Total interest expense	151,298		147,463		162,085		173,568		166,385		298,761		337,777
Net interest income	176,703		167,446		167,821		158,545		167,653		344,149		328,038
Provision for credit losses	20,781		28,297		21,194		17,066		18,121		49,078		35,191
Net interest income after provision for credit losses	155,922		139,149		146,627		141,479		149,532		295,071		292,847

Non-interest income:
Commercial lease income	11,056		10,668		10,604		10,093		10,282		21,724		19,965
Loan fees	9,106		7,235		8,639		8,011		5,233		16,341		10,513
Bank-owned life insurance	2,249		4,660		2,125		2,049		2,007		6,909		5,268
Mortgage finance transactional fees	1,175		933		1,010		1,087		1,058		2,108		2,004





Net gain (loss) on sale of loans and leases	—		2		(852)		(14,548)		(238)		2		(228)




Net gain (loss) on sale of investment securities	(1,797)		—		(26,260)		—		(719)		(1,797)		(749)
Impairment loss on debt securities	—		(51,319)		—		—		—		(51,319)		—





Unrealized gain on equity method investments	—		—		389		—		11,041		—		11,041
Other	7,817		3,331		3,954		1,865		2,373		11,148		4,454
Total non-interest income (loss)	29,606		(24,490)		(391)		8,557		31,037		5,116		52,268

Non-interest expense:
Salaries and employee benefits	45,848		42,674		47,147		47,717		44,947		88,522		80,972
Technology, communication and bank operations	10,382		11,312		13,435		13,588		16,227		21,694		38,131
Commercial lease depreciation	8,743		8,463		8,933		7,811		7,829		17,206		15,799
Professional services	13,850		11,857		13,473		9,048		6,104		25,707		12,457
Loan servicing	4,053		4,630		4,584		3,778		3,516		8,683		7,547
Occupancy	3,551		3,412		3,335		2,987		3,120		6,963		5,467
FDIC assessments, non-income taxes and regulatory fees	11,906		11,750		10,077		7,902		10,236		23,656		23,705
Advertising and promotion	461		528		1,645		908		1,254		989		1,936






Other	7,832		8,145		7,746		10,279		10,219		15,977		16,607
Total non-interest expense	106,626		102,771		110,375		104,018		103,452		209,397		202,621
Income before income tax expense (benefit)	78,902		11,888		35,861		46,018		77,117		90,790		142,494
Income tax expense (benefit)	17,963		(1,024)		8,946		(725)		19,032		16,939		34,683
















Net income	60,939		12,912		26,915		46,743		58,085		73,851		107,811
Preferred stock dividends	3,185		3,389		3,649		3,806		3,785		6,574		7,585
Loss on redemption of preferred stock	1,908		—		—		—		—		1,908		—
Net income available to common shareholders	$	55,846	$	9,523	$	23,266	$	42,937	$	54,300	$	65,369	$	100,226



Basic earnings per common share	$	1.77	$	0.30	$	0.74	$	1.36	$	1.72	$	2.07	$	3.18


Diluted earnings per common share	1.73		0.29		0.71		1.31		1.66		2.02		3.06


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET - UNAUDITED
(Dollars in thousands)
	June 30,		March 31,		December 31,		September 30,		June 30,
	2025		2025		2024		2024		2024
ASSETS
Cash and due from banks	$	72,986	$	62,146	$	56,787	$	39,429	$	45,045
Interest earning deposits	3,430,525		3,366,544		3,729,144		3,048,593		3,003,542
Cash and cash equivalents	3,503,511		3,428,690		3,785,931		3,088,022		3,048,587
Investment securities, at fair value	1,877,406		2,057,555		2,019,694		2,412,069		2,511,650
Investment securities held to maturity	853,126		938,161		991,937		1,064,437		962,799

Loans held for sale	32,963		37,529		204,794		275,420		375,724

Loans and leases receivable	13,719,829		13,555,820		13,127,634		12,527,283		12,254,204
Loans receivable, mortgage finance, at fair value	1,536,254		1,366,460		1,321,128		1,250,413		1,002,711
Loans receivable, installment, at fair value	123,354		138,159		—		—		—
Allowance for credit losses on loans and leases	(147,418)		(141,076)		(136,775)		(133,158)		(132,436)
Total loans and leases receivable, net of allowance for credit losses on loans and leases	15,232,019		14,919,363		14,311,987		13,644,538		13,124,479
FHLB, Federal Reserve Bank, and other restricted stock	100,590		96,758		96,214		95,035		92,276
Accrued interest receivable	101,481		105,800		108,351		115,588		112,788
Bank premises and equipment, net	5,978		6,653		6,668		6,730		7,019
Bank-owned life insurance	300,747		298,551		297,641		295,531		293,108
Other real estate owned	12,306		—		—		—		—
Goodwill and other intangibles	3,629		3,629		3,629		3,629		3,629

Other assets	527,044		530,355		481,395		455,083		410,916

Total assets	$	22,550,800	$	22,423,044	$	22,308,241	$	21,456,082	$	20,942,975

LIABILITIES AND SHAREHOLDERS’ EQUITY
Demand, non-interest bearing deposits	$	5,481,065	$	5,552,605	$	5,608,288	$	4,670,809	$	4,474,862
Interest bearing deposits	13,494,953		13,380,320		13,238,173		13,398,580		13,203,231
Total deposits	18,976,018		18,932,925		18,846,461		18,069,389		17,678,093



FHLB advances	1,195,377		1,133,456		1,128,352		1,117,229		1,018,349
Other borrowings	99,138		99,103		99,068		99,033		123,970
Subordinated debt	182,649		182,579		182,509		182,439		182,370


Accrued interest payable and other liabilities	234,060		210,421		215,168		186,812		193,328

Total liabilities	20,687,242		20,558,484		20,471,558		19,654,902		19,196,110

Preferred stock	82,201		137,794		137,794		137,794		137,794
Common stock	36,123		35,995		35,758		35,734		35,686
Additional paid in capital	572,473		570,172		575,333		571,609		567,345
Retained earnings	1,391,380		1,335,534		1,326,011		1,302,745		1,259,808
Accumulated other comprehensive income (loss), net	(71,325)		(67,641)		(96,560)		(106,082)		(131,358)
Treasury stock, at cost	(147,294)		(147,294)		(141,653)		(140,620)		(122,410)
Total shareholders’ equity	1,863,558		1,864,560		1,836,683		1,801,180		1,746,865
Total liabilities and shareholders’ equity	$	22,550,800	$	22,423,044	$	22,308,241	$	21,456,082	$	20,942,975


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
(Dollars in thousands)
	Three Months Ended
	June 30, 2025					March 31, 2025					June 30, 2024
	Average Balance		Interest Income or Expense		Average Yield or Cost (%)	Average Balance		Interest Income or Expense		Average Yield or Cost (%)	Average Balance		Interest Income or Expense		Average Yield or Cost (%)
Assets
Interest earning deposits	$	3,565,168	$	39,972	4.50%	$	3,857,617	$	42,914	4.51%	$	3,325,771	$	45,506	5.50%
Investment securities (1)	2,890,878		37,381		5.19%	3,100,429		34,339		4.49%	3,732,565		47,586		5.13%
Loans and leases:
Commercial & industrial:

Specialized lending loans and leases (2)	6,785,684		126,854		7.50%	6,474,034		120,951		7.58%	5,446,882		120,977		8.93%
Other commercial & industrial loans (2)	1,484,528		25,862		6.99%	1,542,846		23,933		6.29%	1,540,191		25,119		6.56%
Mortgage finance loans	1,501,484		18,349		4.90%	1,252,602		14,752		4.78%	1,151,407		15,087		5.27%
Multifamily loans	2,317,381		25,281		4.38%	2,273,893		23,664		4.22%	2,108,835		21,461		4.09%

Non-owner occupied commercial real estate loans	1,581,087		23,003		5.84%	1,550,372		21,564		5.64%	1,396,771		20,470		5.89%
Residential mortgages	537,008		6,344		4.74%	530,613		6,228		4.76%	520,791		5,955		4.60%
Installment loans	879,972		22,982		10.48%	938,193		24,677		10.67%	1,186,486		28,867		9.79%




Total loans and leases (3)	15,087,144		248,675		6.61%	14,562,553		235,769		6.57%	13,351,363		237,936		7.17%
Other interest-earning assets	133,824		1,973		5.91%	127,793		1,887		5.99%	110,585		3,010		10.95%
Total interest-earning assets	21,677,014		328,001		6.07%	21,648,392		314,909		5.89%	20,520,284		334,038		6.54%
Non-interest-earning assets	685,975					666,571					464,919

Total assets	$	22,362,989				$	22,314,963				$	20,985,203
Liabilities
Interest checking accounts	$	4,935,587	$	47,245	3.84%	$	5,358,206	$	49,903	3.78%	$	5,719,698	$	64,047	4.50%
Money market deposit accounts	4,137,035		40,397		3.92%	3,882,855		37,767		3.94%	3,346,718		38,167		4.59%
Other savings accounts	1,325,639		12,767		3.86%	1,151,439		10,691		3.77%	1,810,375		21,183		4.71%
Certificates of deposit	2,852,645		33,636		4.73%	2,749,720		32,947		4.86%	2,034,605		25,387		5.02%
Total interest-bearing deposits (4)	13,250,906		134,045		4.06%	13,142,220		131,308		4.05%	12,911,396		148,784		4.63%


Borrowings	1,417,370		17,253		4.88%	1,346,941		16,155		4.86%	1,454,010		17,601		4.87%
Total interest-bearing liabilities	14,668,276		151,298		4.14%	14,489,161		147,463		4.13%	14,365,406		166,385		4.66%
Non-interest-bearing deposits (4)	5,593,581					5,710,644					4,701,695
Total deposits and borrowings	20,261,857				2.99%	20,199,805				2.96%	19,067,101				3.51%
Other non-interest-bearing liabilities	221,465					246,455					203,714

Total liabilities	20,483,322					20,446,260					19,270,815
Shareholders’ equity	1,879,667					1,868,703					1,714,388
Total liabilities and shareholders’ equity	$	22,362,989				$	22,314,963				$	20,985,203
Net interest income			176,703					167,446					167,653
Tax-equivalent adjustment			366					363					393
Net interest earnings			$	177,069				$	167,809				$	168,046
Interest spread					3.07%					2.93%					3.03%
Net interest margin					3.27%					3.13%					3.28%
Net interest margin tax equivalent (5)					3.27%					3.13%					3.29%















(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.

(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.85%, 2.82% and 3.40% for the three months ended June 30, 2025, March 31, 2025 and June 30, 2024, respectively.

(5) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the three months ended June 30, 2025, March 31, 2025 and June 30, 2024, presented to approximate interest income as a taxable asset.


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
(Dollars in thousands)
	Six Months Ended
	June 30, 2025					June 30, 2024
	Average Balance		Interest Income or Expense		Average Yield or Cost (%)	Average Balance		Interest Income or Expense		Average Yield or Cost (%)
Assets
Interest earning deposits	$	3,710,585	$	82,886	4.50%	$	3,595,400	$	98,323	5.50%
Investment securities (1)	2,995,074		71,720		4.83%	3,751,831		94,388		5.06%
Loans and leases:
Commercial & industrial:

Specialized lending loans and leases (2)	6,630,720		247,805		7.54%	5,357,613		236,567		8.88%
Other commercial & industrial loans (2)	1,513,526		49,795		6.63%	1,597,428		51,833		6.53%
Mortgage finance loans	1,377,730		33,101		4.85%	1,092,292		27,917		5.14%
Multifamily loans	2,295,757		48,945		4.30%	2,115,243		42,716		4.06%

Non-owner occupied commercial real estate loans	1,565,815		44,567		5.74%	1,372,619		40,649		5.96%
Residential mortgages	533,828		12,572		4.75%	521,659		11,663		4.50%
Installment loans	908,922		47,659		10.57%	1,183,104		56,638		9.63%




Total loans and leases (3)	14,826,298		484,444		6.59%	13,239,958		467,983		7.11%
Other interest-earning assets	130,825		3,860		5.95%	109,055		5,121		9.44%
Total interest-earning assets	21,662,782		642,910		5.98%	20,696,244		665,815		6.46%
Non-interest-earning assets	676,326					463,972

Total assets	$	22,339,108				$	21,160,216
Liabilities
Interest checking accounts	$	5,145,729	$	97,148	3.81%	$	5,629,272	$	125,578	4.49%
Money market deposit accounts	4,010,647		78,164		3.93%	3,289,911		74,978		4.58%
Other savings accounts	1,239,021		23,458		3.82%	1,781,746		42,582		4.81%
Certificates of deposit	2,801,467		66,583		4.79%	2,392,696		59,371		4.99%
Total interest-bearing deposits (4)	13,196,864		265,353		4.05%	13,093,625		302,509		4.65%


Borrowings	1,382,349		33,408		4.87%	1,480,359		35,268		4.79%
Total interest-bearing liabilities	14,579,213		298,761		4.13%	14,573,984		337,777		4.66%
Non-interest-bearing deposits (4)	5,651,789					4,661,341
Total deposits and borrowings	20,231,002				2.98%	19,235,325				3.53%
Other non-interest-bearing liabilities	233,891					234,195

Total liabilities	20,464,893					19,469,520
Shareholders’ equity	1,874,215					1,690,696
Total liabilities and shareholders’ equity	$	22,339,108				$	21,160,216
Net interest income			344,149					328,038
Tax-equivalent adjustment			729					787
Net interest earnings			$	344,878				$	328,825
Interest spread					3.00%					2.93%
Net interest margin					3.20%					3.19%
Net interest margin tax equivalent (5)					3.20%					3.20%



(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.

(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.84% and 3.43% for the six months ended June 30, 2025 and 2024, respectively.









(5) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the six months ended June 30, 2025 and 2024, presented to approximate interest income as a taxable asset.


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED
(Dollars in thousands)
	June 30,		March 31,		December 31,		September 30,		June 30,
	2025		2025		2024		2024		2024
Loans and leases held for investment
Commercial:

Commercial & industrial:
Specialized lending	$	6,454,661	$	6,070,093	$	5,842,420	$	5,468,507	$	5,528,745
Other commercial & industrial	1,037,684		1,062,933		1,062,631		1,087,222		1,092,146
Mortgage finance	1,625,764		1,477,896		1,440,847		1,367,617		1,122,812
Multifamily	2,247,282		2,322,123		2,252,246		2,115,978		2,067,332
Commercial real estate owner occupied	1,065,006		1,139,126		1,100,944		981,904		805,779
Commercial real estate non-owner occupied	1,497,385		1,438,906		1,359,130		1,326,591		1,202,606
Construction	98,626		154,647		147,209		174,509		163,409

Total commercial loans and leases	14,026,408		13,665,724		13,205,427		12,522,328		11,982,829
Consumer:
Residential	520,570		496,772		496,559		500,786		481,503
Manufactured housing	30,287		31,775		33,123		34,481		35,901

Installment:
Personal	457,728		493,276		463,854		453,739		474,481
Other	344,444		372,892		249,799		266,362		282,201
Total installment loans	802,172		866,168		713,653		720,101		756,682

Total consumer loans	1,353,029		1,394,715		1,243,335		1,255,368		1,274,086
Total loans and leases held for investment	$	15,379,437	$	15,060,439	$	14,448,762	$	13,777,696	$	13,256,915

Loans held for sale













Residential	$	5,180	$	1,465	$	1,836	$	2,523	$	2,684

Installment:
Personal	27,682		36,000		40,903		55,799		125,598
Other	101		64		162,055		217,098		247,442
Total installment loans	27,783		36,064		202,958		272,897		373,040


Total loans held for sale	$	32,963	$	37,529	$	204,794	$	275,420	$	375,724

Total loans and leases portfolio	$	15,412,400	$	15,097,968	$	14,653,556	$	14,053,116	$	13,632,639


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END DEPOSIT COMPOSITION - UNAUDITED
(Dollars in thousands)
	June 30,		March 31,		December 31,		September 30,		June 30,
	2025		2025		2024		2024		2024

Demand, non-interest bearing	$	5,481,065	$	5,552,605	$	5,608,288	$	4,670,809	$	4,474,862
Demand, interest bearing	4,912,839		5,137,961		5,553,698		5,606,500		5,894,056
Total demand deposits	10,393,904		10,690,566		11,161,986		10,277,309		10,368,918
Savings	1,375,072		1,327,854		1,131,819		1,399,968		1,573,661
Money market	4,206,516		4,057,458		3,844,451		3,961,028		3,539,815
Time deposits	3,000,526		2,857,047		2,708,205		2,431,084		2,195,699
Total deposits	$	18,976,018	$	18,932,925	$	18,846,461	$	18,069,389	$	17,678,093


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED
(Dollars in thousands)
	As of June 30, 2025						As of March 31, 2025						As of June 30, 2024
Loan type	Total loans		Allowance for credit losses		Total reserves to total loans		Total loans		Allowance for credit losses		Total reserves to total loans		Total loans		Allowance for credit losses		Total reserves to total loans
Commercial:
Commercial & industrial, including specialized lending	$	7,581,855	$	36,262	0.48	%	$	7,244,462	$	30,584	0.42	%	$	6,740,992	$	23,721	0.35	%


Multifamily	2,247,282		20,864		0.93	%	2,322,123		18,790		0.81	%	2,067,332		20,652		1.00	%
Commercial real estate owner occupied	1,065,006		12,514		1.18	%	1,139,126		10,780		0.95	%	805,779		8,431		1.05	%
Commercial real estate non-owner occupied	1,497,385		20,679		1.38	%	1,438,906		18,058		1.25	%	1,202,606		17,966		1.49	%
Construction	98,626		2,160		2.19	%	154,647		1,264		0.82	%	163,409		1,856		1.14	%

Total commercial loans and leases receivable	12,490,154		92,479		0.74	%	12,299,264		79,476		0.65	%	10,980,118		72,626		0.66	%

Consumer:
Residential	520,570		6,331		1.22	%	496,772		6,163		1.24	%	481,503		5,884		1.22	%
Manufactured housing	30,287		3,721		12.29	%	31,775		3,800		11.96	%	35,901		4,094		11.40	%
Installment	678,818		44,887		6.61	%	728,009		51,637		7.09	%	756,682		49,832		6.59	%



Total consumer loans receivable	1,229,675		54,939		4.47	%	1,256,556		61,600		4.90	%	1,274,086		59,810		4.69	%

Loans and leases receivable held for investment	13,719,829		147,418		1.07	%	13,555,820		141,076		1.04	%	12,254,204		132,436		1.08	%


Loans receivable, mortgage finance, at fair value	1,536,254		—		—	%	1,366,460		—		—	%	1,002,711		—		—	%
Loans receivable, installment, at fair value	123,354		—		—	%	138,159		—		—	%	—		—		—	%
Loans held for sale	32,963		—		—	%	37,529		—		—	%	375,724		—		—	%

Total loans and leases portfolio	$	15,412,400	$	147,418	0.96	%	$	15,097,968	$	141,076	0.93	%	$	13,632,639	$	132,436	0.97	%


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED (CONTINUED)
(Dollars in thousands)
	As of June 30, 2025						As of March 31, 2025						As of June 30, 2024
Loan type	Non accrual /NPLs		Total NPLs to total loans		Total reserves to total NPLs		Non accrual /NPLs		Total NPLs to total loans		Total reserves to total NPLs		Non accrual /NPLs		Total NPLs to total loans		Total reserves to total NPLs
Commercial:
Commercial & industrial, including specialized lending	$	4,218	0.06	%	859.70	%	$	18,754	0.26	%	163.08	%	$	5,488	0.08	%	432.23	%


Multifamily	—		—	%	—	%	—		—	%	—	%	14,002		0.68	%	147.49	%
Commercial real estate owner occupied	7,005		0.66	%	178.64	%	7,793		0.68	%	138.33	%	9,612		1.19	%	87.71	%
Commercial real estate non-owner occupied	62		0.00	%	33353.23	%	62		0.00	%	29125.81	%	62		0.01	%	28977.42	%
Construction	—		—	%	—	%	—		—	%	—	%	—		—	%	—	%

Total commercial loans and leases receivable	11,285		0.09	%	819.49	%	26,609		0.22	%	298.68	%	29,164		0.27	%	249.03	%

Consumer:
Residential	8,234		1.58	%	76.89	%	8,151		1.64	%	75.61	%	8,179		1.70	%	71.94	%
Manufactured housing	1,608		5.31	%	231.41	%	1,653		5.20	%	229.89	%	2,047		5.70	%	200.00	%
Installment	4,944		0.73	%	907.91	%	4,659		0.64	%	1108.33	%	5,614		0.74	%	887.64	%



Total consumer loans receivable	14,786		1.20	%	371.56	%	14,463		1.15	%	425.91	%	15,840		1.24	%	377.59	%

Loans and leases receivable	26,071		0.19	%	565.45	%	41,072		0.30	%	343.48	%	45,004		0.37	%	294.28	%


Loans receivable, mortgage finance, at fair value	—		—	%	—	%	—		—	%	—	%	—		—	%	—	%
Loans receivable, installment, at fair value	1,961		1.59	%	—	%	2,059		1.49	%	—	%	—		—	%	—	%
Loans held for sale	411		1.25	%	—	%	382		1.02	%	—	%	2,376		0.63	%	—	%

Total loans and leases portfolio	$	28,443	0.18	%	518.29	%	$	43,513	0.29	%	324.22	%	$	47,380	0.35	%	279.52	%


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
(Dollars in thousands)
	Q2		Q1		Q4		Q3		Q2		Six Months Ended June 30,
	2025		2025		2024		2024		2024		2025		2024
Loan type
Commercial & industrial, including specialized lending	$	3,871	$	3,231	$	3,653	$	5,056	$	5,665	$	7,102	$	9,337



Multifamily	—		3,834		—		2,167		1,433		3,834		1,906
Commercial real estate owner occupied	411		16		339		4		—		427		22
Commercial real estate non-owner occupied	—		—		145		—		—		—		—
Construction	(3)		(3)		—		(3)		(7)		(6)		(7)
Residential	(4)		—		(18)		(21)		(20)		(4)		(2)
Installment	8,840		10,066		10,493		9,841		11,640		18,906		25,423




Total net charge-offs (recoveries) from loans held for investment	$	13,115	$	17,144	$	14,612	$	17,044	$	18,711	$	30,259	$	36,679

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED

We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP.

The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.


Core Earnings and Adjusted Core Earnings - Customers Bancorp																					Six Months Ended June 30,
	Q2 2025				Q1 2025				Q4 2024				Q3 2024				Q2 2024				2025				2024
(Dollars in thousands, except per share data)	USD		Per share		USD		Per share		USD		Per share		USD		Per share		USD		Per share		USD		Per share		USD		Per share
GAAP net income to common shareholders	$	55,846	$	1.73	$	9,523	$	0.29	$	23,266	$	0.71	$	42,937	$	1.31	$	54,300	$	1.66	$	65,369	$	2.02	$	100,226	$	3.06
Reconciling items (after tax):

Severance expense	—		—		—		—		1,198		0.04		540		0.02		1,928		0.06		—		—		1,928		0.06





Impairment loss on debt securities	—		—		39,875		1.23		—		—		—		—		—		—		39,875		1.23		—		—
Legal settlement	—		—		—		—		157		0.00		—		—		—		—		—		—		—		—

(Gains) losses on investment securities	1,388		0.04		(124)		0.00		20,035		0.62		(322)		(0.01)		561		0.02		1,264		0.04		618		0.02


Derivative credit valuation adjustment	—		—		210		0.01		(306)		(0.01)		185		0.01		(44)		0.00		210		0.01		125		0.00

FDIC special assessment	—		—		—		—		—		—		—		—		138		0.00		—		—		518		0.02
Unrealized (gain) on equity method investments	—		—		—		—		(292)		(0.01)		—		—		(8,316)		(0.25)		—		—		(8,316)		(0.25)


Loss on redemption of preferred stock	1,908		0.06		—		—		—		—		—		—		—		—		1,908		0.06		—		—

Unrealized (gain) loss on loans held for sale	(223)		(0.01)		518		0.02		110		0.00		498		0.02		—		—		295		0.01		—		—
Loan program termination fees	(772)		(0.02)		—		—		—		—		—		—		—		—		(772)		(0.02)		—		—
Core earnings	$	58,147	$	1.80	$	50,002	$	1.54	$	44,168	$	1.36	$	43,838	$	1.34	$	48,567	$	1.49	$	108,149	$	3.33	$	95,099	$	2.90

One-time non-interest expense items recorded in 2024 (after-tax):
Deposit servicing fees prior to 2024	—		—		—		—		—		—		—		—		—		—		—		—		5,405		0.16
FDIC premiums prior to 2024	—		—		—		—		—		—		—		—		—		—		—		—		3,200		0.10
Non-income taxes prior to 2024	—		—		—		—		—		—		(2,457)		(0.07)		—		—		—		—		—		—
Total one-time non-interest expense items	—		—		—		—		—		—		(2,457)		(0.07)		—		—		—		—		8,605		0.26
Adjusted core earnings (adjusted for one-time non-interest expense items)	$	58,147	$	1.80	$	50,002	$	1.54	$	44,168	$	1.36	$	41,381	$	1.26	$	48,567	$	1.49	$	108,149	$	3.33	$	103,704	$	3.16

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)

(Dollars in thousands, except per share data)


Core Return on Average Assets and Adjusted Core Return on Average Assets - Customers Bancorp																Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2025			Q1 2025			Q4 2024			Q3 2024			Q2 2024			2025			2024
GAAP net income	$	60,939		$	12,912		$	26,915		$	46,743		$	58,085		$	73,851		$	107,811
Reconciling items (after tax):

Severance expense	—			—			1,198			540			1,928			—			1,928





Impairment loss on debt securities	—			39,875			—			—			—			39,875			—
Legal settlement	—			—			157			—			—			—			—

(Gains) losses on investment securities	1,388			(124)			20,035			(322)			561			1,264			618


Derivative credit valuation adjustment	—			210			(306)			185			(44)			210			125

FDIC special assessment	—			—			—			—			138			—			518
Unrealized (gain) on equity method investments	—			—			(292)			—			(8,316)			—			(8,316)



Unrealized (gain) loss on loans held for sale	(223)			518			110			498			—			295			—
Loan program termination fees	(772)			—			—			—			—			(772)			—
Core net income	$	61,332		$	53,391		$	47,817		$	47,644		$	52,352		$	114,723		$	102,684

One-time non-interest expense items recorded in 2024 (after-tax):
Deposit servicing fees prior to 2024	—			—			—			—			—			—			5,405
FDIC premiums prior to 2024	—			—			—			—			—			—			3,200
Non-income taxes prior to 2024	—			—			—			(2,457)			—			—			—
Total one-time non-interest expense items	—			—			—			(2,457)			—			—			8,605
Adjusted core net income (adjusted for one-time non-interest expense items)	$	61,332		$	53,391		$	47,817		$	45,187		$	52,352		$	114,723		$	111,289

Average total assets	$	22,362,989		$	22,314,963		$	22,179,970		$	21,230,404		$	20,985,203		$	22,339,108		$	21,160,216

Core return on average assets	1.10		%	0.97		%	0.86		%	0.89		%	1.00		%	1.04		%	0.98		%

Adjusted core return on average assets (adjusted for one-time non-interest expense items)	1.10		%	0.97		%	0.86		%	0.85		%	1.00		%	1.04		%	1.06		%

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)

(Dollars in thousands, except per share data)


Core Pre-Tax Pre-Provision Net Income and ROAA and Adjusted Core Pre-Tax Pre-Provision Net Income and ROAA - Customers Bancorp																Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2025			Q1 2025			Q4 2024			Q3 2024			Q2 2024			2025			2024
GAAP net income	$	60,939		$	12,912		$	26,915		$	46,743		$	58,085		$	73,851		$	107,811
Reconciling items:
Income tax expense (benefit)	17,963			(1,024)			8,946			(725)			19,032			16,939			34,683
Provision (benefit) for credit losses	20,781			28,297			21,194			17,066			18,121			49,078			35,191
Provision (benefit) for credit losses on unfunded commitments	1,594			1,208			(664)			642			1,594			2,802			2,024
Severance expense	—			—			1,595			659			2,560			—			2,560
Impairment loss on debt securities	—			51,319			—			—			—			51,319			—






Legal settlement	—			—			209			—			—			—			—

(Gains) losses on investment securities	1,797			(160)			26,678			(394)			744			1,637			819


Derivative credit valuation adjustment	—			270			(407)			226			(58)			270			164
FDIC special assessment	—			—			—			—			183			—			683
Unrealized (gain) on equity method investments	—			—			(389)			—			(11,041)			—			(11,041)



Unrealized (gain) loss on loans held for sale	(289)			667			147			607			—			378			—
Loan program termination fees	(1,000)			—			—			—			—			(1,000)			—
Core pre-tax pre-provision net income	$	101,785		$	93,489		$	84,224		$	64,824		$	89,220		$	195,274		$	172,894

One-time non-interest expense items recorded in 2024 (after-tax):
Deposit servicing fees prior to 2024	—			—			—			—			—			—			7,106
FDIC premiums prior to 2024	—			—			—			—			—			—			4,208
Non-income taxes prior to 2024	—			—			—			(2,997)			—			—			—
Total one-time non-interest expense items	—			—			—			(2,997)			—			—			11,314
Adjusted core pre-tax pre-provision net income (adjusted for one-time non-interest expense items)	$	101,785		$	93,489		$	84,224		$	61,827		$	89,220		$	195,274		$	184,208

Average total assets	$	22,362,989		$	22,314,963		$	22,179,970		$	21,230,404		$	20,985,203		$	22,339,108		$	21,160,216

Core pre-tax pre-provision ROAA	1.83		%	1.70		%	1.51		%	1.21		%	1.71		%	1.76		%	1.64		%

Adjusted core pre-tax pre-provision ROAA (adjusted for one-time non-interest expense items)	1.83		%	1.70		%	1.51		%	1.16		%	1.71		%	1.76		%	1.75		%

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)

(Dollars in thousands, except per share data)


Core Return on Average Common Equity and Adjusted Core Return on Average Common Equity - Customers Bancorp																Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2025			Q1 2025			Q4 2024			Q3 2024			Q2 2024			2025			2024
GAAP net income to common shareholders	$	55,846		$	9,523		$	23,266		$	42,937		$	54,300		$	65,369		$	100,226
Reconciling items (after tax):

Severance expense	—			—			1,198			540			1,928			—			1,928





Impairment loss on debt securities	—			39,875			—			—			—			39,875			—
Legal settlement	—			—			157			—			—			—			—

(Gains) losses on investment securities	1,388			(124)			20,035			(322)			561			1,264			618


Derivative credit valuation adjustment	—			210			(306)			185			(44)			210			125

FDIC special assessment	—			—			—			—			138			—			518
Unrealized (gain) on equity method investments	—			—			(292)			—			(8,316)			—			(8,316)


Loss on redemption of preferred stock	1,908			—			—			—			—			1,908			—

Unrealized (gain) loss on loans held for sale	(223)			518			110			498			—			295			—
Loan program termination fees	(772)			—			—			—			—			(772)			—
Core earnings	$	58,147		$	50,002		$	44,168		$	43,838		$	48,567		$	108,149		$	95,099

One-time non-interest expense items recorded in 2024 (after-tax):
Deposit servicing fees prior to 2024	—			—			—			—			—			—			5,405
FDIC premiums prior to 2024	—			—			—			—			—			—			3,200
Non-income taxes prior to 2024	—			—			—			(2,457)			—			—			—
Total one-time non-interest expense items	—			—			—			(2,457)			—			—			8,605
Adjusted core earnings (adjusted for one-time non-interest expense items)	$	58,147		$	50,002		$	44,168		$	41,381		$	48,567		$	108,149		$	103,704

Average total common shareholders’ equity	$	1,751,037		$	1,730,910		$	1,683,838		$	1,636,242		$	1,576,595		$	1,741,029		$	1,552,903

Core return on average common equity	13.32		%	11.72		%	10.44		%	10.66		%	12.39		%	12.53		%	12.32		%

Adjusted core return on average common equity (adjusted for one-time non-interest expense items)	13.32		%	11.72		%	10.44		%	10.06		%	12.39		%	12.53		%	13.43		%

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)

(Dollars in thousands, except per share data)


Core Pre-Tax Pre-Provision ROCE and Adjusted Core Pre-Tax Pre-Provision ROCE - Customers Bancorp																Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2025			Q1 2025			Q4 2024			Q3 2024			Q2 2024			2025			2024
GAAP net income to common shareholders	$	55,846		$	9,523		$	23,266		$	42,937		$	54,300		$	65,369		$	100,226
Reconciling items:
Income tax expense (benefit)	17,963			(1,024)			8,946			(725)			19,032			16,939			34,683
Provision (benefit) for credit losses	20,781			28,297			21,194			17,066			18,121			49,078			35,191
Provision (benefit) for credit losses on unfunded commitments	1,594			1,208			(664)			642			1,594			2,802			2,024

Severance expense	—			—			1,595			659			2,560			—			2,560
Impairment loss on debt securities	—			51,319			—			—			—			51,319			—





Legal settlement	—			—			209			—			—			—			—

(Gains) losses on investment securities	1,797			(160)			26,678			(394)			744			1,637			819


Derivative credit valuation adjustment	—			270			(407)			226			(58)			270			164
FDIC special assessment	—			—			—			—			183			—			683
Unrealized (gain) on equity method investments	—			—			(389)			—			(11,041)			—			(11,041)


Loss on redemption of preferred stock	1,908			—			—			—			—			1,908			—

Unrealized (gain) loss on loans held for sale	(289)			667			147			607			—			378			—
Loan program termination fees	(1,000)			—			—			—			—			(1,000)			—
Core pre-tax pre-provision net income available to common shareholders	$	98,600		$	90,100		$	80,575		$	61,018		$	85,435		$	188,700		$	165,309

One-time non-interest expense items recorded in 2024 (after-tax):
Deposit servicing fees prior to 2024	—			—			—			—			—			—			7,106
FDIC premiums prior to 2024	—			—			—			—			—			—			4,208
Non-income taxes prior to 2024	—			—			—			(2,997)			—			—			—
Total one-time non-interest expense items	—			—			—			(2,997)			—			—			11,314
Adjusted core pre-tax pre-provision net income available to common shareholders	$	98,600		$	90,100		$	80,575		$	58,021		$	85,435		$	188,700		$	176,623

Average total common shareholders’ equity	$	1,751,037		$	1,730,910		$	1,683,838		$	1,636,242		$	1,576,595		$	1,741,029		$	1,552,903

Core pre-tax pre-provision ROCE	22.59		%	21.11		%	19.04		%	14.84		%	21.79		%	21.86		%	21.41		%

Adjusted core pre-tax pre-provision ROCE (adjusted for one-time non-interest expense items)	22.59		%	21.11		%	19.04		%	14.11		%	21.79		%	21.86		%	22.87		%

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)

(Dollars in thousands, except per share data)


Core Efficiency Ratio and Adjusted Core Efficiency Ratio - Customers Bancorp																Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2025			Q1 2025			Q4 2024			Q3 2024			Q2 2024			2025			2024
GAAP net interest income	$	176,703		$	167,446		$	167,821		$	158,545		$	167,653		$	344,149		$	328,038

GAAP non-interest income (loss)	$	29,606		$	(24,490)		$	(391)		$	8,557		$	31,037		$	5,116		$	52,268



(Gains) losses on investment securities	1,797			(160)			26,678			(394)			744			1,637			819
Derivative credit valuation adjustment	—			270			(407)			226			(58)			270			164
Unrealized (gain) on equity method investments	—			—			(389)			—			(11,041)			—			(11,041)


Unrealized (gain) loss on loans held for sale	(289)			667			147			607			—			378			—
Impairment loss on debt securities	—			51,319			—			—			—			51,319			—
Loan program termination fees	(1,000)			—			—			—			—			(1,000)			—


Core non-interest income	30,114			27,606			25,638			8,996			20,682			57,720			42,210
Core revenue	$	206,817		$	195,052		$	193,459		$	167,541		$	188,335		$	401,869		$	370,248


GAAP non-interest expense	$	106,626		$	102,771		$	110,375		$	104,018		$	103,452		$	209,397		$	202,621
Severance expense	—			—			(1,595)			(659)			(2,560)			—			(2,560)

FDIC special assessment	—			—			—			—			(183)			—			(683)
Legal settlement	—			—			(209)			—			—			—			—




Core non-interest expense	$	106,626		$	102,771		$	108,571		$	103,359		$	100,709		$	209,397		$	199,378

One-time non-interest expense items recorded in 2024:
Deposit servicing fees prior to 2024	—			—			—			—			—			—			(7,106)
FDIC premiums prior to 2024	—			—			—			—			—			—			(4,208)
Non-income taxes prior to 2024	—			—			—			2,997			—			—			—
Total one-time non-interest expense items	—			—			—			2,997			—			—			(11,314)
Adjusted core non-interest expense	$	106,626		$	102,771		$	108,571		$	106,356		$	100,709		$	209,397		$	188,064

Core efficiency ratio (1)	51.56		%	52.69		%	56.12		%	61.69		%	53.47		%	52.11		%	53.85		%

Adjusted core efficiency ratio (adjusted for one-time non-interest expense items) (2)	51.56		%	52.69		%	56.12		%	63.48		%	53.47		%	52.11		%	50.79		%

(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.

(2) Adjusted core efficiency ratio calculated as adjusted core non-interest expense divided by core revenue.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)

(Dollars in thousands, except per share data)


Tangible Common Equity to Tangible Assets - Customers Bancorp

(Dollars in thousands, except per share data)	Q2 2025			Q1 2025			Q4 2024			Q3 2024			Q2 2024
GAAP total shareholders’ equity	$	1,863,558		$	1,864,560		$	1,836,683		$	1,801,180		$	1,746,865
Reconciling items:
Preferred stock	(82,201)			(137,794)			(137,794)			(137,794)			(137,794)
Goodwill and other intangibles	(3,629)			(3,629)			(3,629)			(3,629)			(3,629)
Tangible common equity	$	1,777,728		$	1,723,137		$	1,695,260		$	1,659,757		$	1,605,442

GAAP total assets	$	22,550,800		$	22,423,044		$	22,308,241		$	21,456,082		$	20,942,975
Reconciling items:
Goodwill and other intangibles	(3,629)			(3,629)			(3,629)			(3,629)			(3,629)
Tangible assets	$	22,547,171		$	22,419,415		$	22,304,612		$	21,452,453		$	20,939,346

Tangible common equity to tangible assets	7.9		%	7.7		%	7.6		%	7.7		%	7.7		%


Tangible Book Value per Common Share - Customers Bancorp

(Dollars in thousands, except share and per share data)	Q2 2025		Q1 2025		Q4 2024		Q3 2024		Q2 2024
GAAP total shareholders’ equity	$	1,863,558	$	1,864,560	$	1,836,683	$	1,801,180	$	1,746,865
Reconciling Items:

Preferred stock	(82,201)		(137,794)		(137,794)		(137,794)		(137,794)
Goodwill and other intangibles	(3,629)		(3,629)		(3,629)		(3,629)		(3,629)
Tangible common equity	$	1,777,728	$	1,723,137	$	1,695,260	$	1,659,757	$	1,605,442

Common shares outstanding	31,606,934		31,479,132		31,346,507		31,342,107		31,667,655

Tangible book value per common share	$	56.24	$	54.74	$	54.08	$	52.96	$	50.70

EX-99.2 3 q225investorpresentation.htm EX-99.2 q225investorpresentation

Let’s take on tomorrow. Investor Presentation: Q2’25 July 2025

Let’s take on tomorrow. 2 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED In addition to historical information, this presentation may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2024, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law. Forward-Looking Statements

Let’s take on tomorrow. 3 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Customers Bancorp Franchise Customers Bancorp, Inc. NYSE: CUBI FTE Employees 809 Total Assets $22.6B Data as of 6/30/2025 41 Banking Industry Benchmark1 73 Customers Bank Net Promoter Score Measuring business customer satisfaction and loyalty Community Banking Serves small and medium sized businesses and individuals • Regional Community C&I • Multifamily and Investment CRE • SBA • Residential Mortgages Corporate and Specialized Banking Serves sophisticated business customers • Commercial Banking Teams • Venture Banking • Fund Finance • Healthcare • Real Estate Specialty Finance • Financial Institutions Group • Equipment Finance • Mortgage Finance Digital Banking Serves businesses and individuals through products and services delivered through digital channels Commercial: • Transaction Banking (Payments & Treasury Services, cubiX) • Fintech Banking Consumer: • Personal Loans • Checking & Savings 1. The Qualtrics U.S. Banking Relational Net Promoter® Score (NPS®) benchmark is derived from Qualtrics' vast Customer Experience dataset. The dataset includes 2022-2023 anonymized results from 50+ U.S. banking organizations, covering 80+ separate relationship surveys, and encompassing 400,000 individual survey respondents.

4 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Built to Last: Core Tenets Customers Bank’s 3 Core Tenets Deliver Solid Financial Results across the Organization: CUBI has transformed itself into a leading diversified tech-forward bank. Place the Client at the Center of Everything We Do: Aligning our Clients’ objectives with our own allows us to successfully execute our strategic priorities. 1. Deliver personal, high-touch service through a single point of contact model 2. Client-centric and entrepreneurial culture continues to drive franchise value 3. Differentiated platform and unique culture consistently attract top talent Enhance the Bank’s Risk Framework and Infrastructure: Strategically enhancing our risk management infrastructure and compliance practices with a goal to exceed expectations and position risk management as a competitive advantage. 1. The Right People 2. Strategic Technology 3. Strong Processes & Controls Clear Strategic Direction Key Financial Performance Drivers Strong Risk Management Implementation Sustainability Continued Investment in CUBI Single Point of Contact Client-Centric Focus 2019 2024 $358 $715 15%2 Revenue $ millions Core EPS1 per share 2019 2024 $26.174 $54.08416%2 $5.60 2019 2024 $2.283 20%2 TBV per Share1 $ 1 2 3 1. Non-GAAP measure, refer to appendix for reconciliation 2. CAGR from FY2019 to FY2024 3. Originally reported 2019 Core EPS of $2.28 which was recast to $2.35 to reflect the results of discontinued operations 4. Inclusive of impact of AOCI mark-to-market; Q4’19 and Q4’24 AOCI impact of $(0.04) and $(3.08) per share, respectively 5. Based on publicly traded US bank holding companies with assets between $20 billion and $100 billion with reported YE 2019 and YE 2024 financial data Consistent Recruiter of Top Talent Top 55 5 Year Revenue CAGR #15 5 Year TBVPS CAGR #15 5 Year Core EPS CAGR

Let’s take on tomorrow. 5 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Q2’25 Key Accomplishments 1. Includes commercial banking teams hired since Q2’23 2. Brokered deposits as of June 30, 2025 are estimated 3. Non-GAAP measure, refer to appendix for reconciliation 4. 2025 proxy peers that have reported earnings data before July 24, 2025 5. Q4’2019 to Q2’2025 6. Uninsured deposits (estimate) of $7.4 billion to be reported on the Bank’s call report, less deposits of $1.6 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $116.0 million Let’s take on tomorrow. 8% annualized loan growth and pipelines remaining strong Measured growth from diversified verticals across the franchise Continued momentum on deposit transformation with approximately $300 million of deposit growth from new banking teams1 More than $350 million2 estimated reduction in brokered deposits QoQ Solid Loan GrowthAccretive Deposit Performance NIM expansion of 14 bps QoQ NII and NIM growth driven by loan growth, well managed deposit costs, and balance sheet optimization Net Interest Income (NII) & Net Interest Margin (NIM) CET1 remains in excess of our target of ~11.5% TCE/TA3 increased 20 bps to 7.9% Immediately available liquidity to uninsured deposits is 150%6 Loan to deposit ratio at low level of 81% NPA ratio remains at low level of 27 bps, lower than regional bank peer4 median Reserves to NPLs strong at 518% Net charge off ratio declined to 35 bps Tangible book value per share crossed $56 per share3 Tangible book value per share CAGR of 15% over the last five+ years3,5 Strong Capital & Liquidity Tangible Book Value Growth Maintaining Superior Credit Quality Efficiency Ratio improved QoQ with revenue growth outpacing non- interest expense growth Core non-interest expense3 as percent of average assets is one of the lowest among regional bank peers4 Positive Operating Leverage

6 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Q2’25 (vs. Q1’25) Profitability Balance Sheet Credit 3.27% vs. 3.13% NIM $22.6B +1% Total Assets 0.27% +1 bps NPA Ratio $15.4B +2% Total Loans and Leases $28.4M -35% NPLs Financial Highlights - GAAP Highlights Q2’25 EARNINGS REVIEW Total Deposits $19.0B +0% Reserves to NPLs 518% vs. 324% $1.73 Diluted EPS $55.8M Net Income ROCE 12.8% ROAA 1.09% vs. 0.23%

7 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Q2’25 (vs. Q1’25) Profitability Balance Sheet Credit 3.27% vs. 3.13% NIM $22.6B +1% Total Assets 0.27% +1 bps NPA Ratio $15.4B +2% Total Loans and Leases $28.4M -35% NPLs Financial Highlights - Core Highlights Q2’25 EARNINGS REVIEW Total Deposits $19.0B +0% Reserves to NPLs 518% vs. 324% $1.80 Core EPS1,2 $58.1M Core Earnings1,2 Core ROCE1,2 13.3% Core ROAA1,2 1.10% vs. 0.97% 1. Excludes loss on redemption of preferred stock of $1.9 million, pre-tax losses on investment securities of $1.8 million, loan program termination fees of $1.0 million and unrealized gain on loans held for sale of $0.3 million. 2. Non-GAAP measure, refer to appendix for reconciliation Core PTPP ROAA1,2 1.83% vs. 1.70%

8 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Let’s take on tomorrow. Total Deposits $ billions Continued Execution of Deposit Franchise Transformation Average cost of deposits 2.85% ACCRETIVE DEPOSIT PERFORMANCE $4.5 $5.9 $7.3 Q2’24 $4.7 $5.6 $7.8 Q3’24 $5.6 $5.6 $7.7 Q4’24 $5.6 $5.1 $8.2 Q1’25 $5.5 (29%) $4.9 $8.6 Q2’25 $17.7 $18.1 $18.8 $18.9 $19.0 Non-Interest Bearing DDA Interest Bearing DDA Non-DDA New Banking Team Deposits2 $ billions 1. Brokered deposits as of June 30, 2025 are estimates 2. Includes commercial banking teams hired since Q2’23; Q1’23 included existing venture banking team Commercial Client Deposit Accounts • New banking teams hired since Q2’23 continued deposit gathering momentum with approximately $300 million of growth in the quarter • Reduced brokered deposits by more than an estimated $350 million1 QoQ or $1 billion1 in the last 12 months • Continue to recruit top banking talent with 3 new teams joining Customers Bank this year 11,092 12,568 13,595 13,769 15,383 20,401 21,828 2019 2020 2021 2022 2023 2024 Q2 2025 ~60%+ $0.1 $0.9 $1.4 $1.7 $2.1 $2.4 Q1’23 Q2’24 Q3’24 Q4’24 Q1’25 Q2’25 ~$2.3+ bn New Banking Teams Percent of CUBI Deposits 13%1%

9 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED h cubiX Delivers Industry Leading Mission Critical Payments Platform ACCRETIVE DEPOSIT PERFORMANCE cubiX Launch 2024 Annual Payment Volume $ trillions $1.8 $1.7 $1.5 $1.3 $0.6 $0.2 $0.0 American Express1 Visa (Commercial)2 cubiX3 Mastercard (Commercial)4 Discover Global Network5 RTP Network6 FedNow Service7 In Q4’24, Customers Bank launched the cubiX platform, transitioning clients from prior network to its Bank-developed proprietary technology stack, which in addition to commercial payment services, provides an on and off ramp for institutional customers looking to transact in the digital assets ecosystem Trillion Dollar Network A new category of financial infrastructure is processing over a trillion dollars a year Regulatory Developments cubiX is built with a robust API, settles transactions in U.S. dollars, and is fully connected to the traditional financial infrastructure Powering the Digital Economy Customers Bank has created a stable and sustainable platform for its highly institutional client base 1. Source: American Express 2024 Annual Report pg. 44. Represents total ‘network volumes’. or American Express billed business and processed volumes; Commercial volume is not publicly available – this amount is the aggregation of consumer and commercial volume. 2. Source: Visa 2025 Investor Day Presentation pg. 18. Represents commercial payments volume; consumer volume is not included. Combined commercial and consumer payment volume for 2024 was $13.2 trillion. 3. Source: Customers Bank. The network was previously referred to as CBIT before cubiX launch in Q4’24. Includes Internal Transfer Activity and Wire Transfers from cubiX/CBIT Client Base. 4. Source: Mastercard Form 10-K 2024 pg. 7. Represents Commercial Credit and Debit under Mastercard-branded Programs (excludes Maestro and Cirrus cards and volume); consumer volume is not included. Combined commercial and consumer payment volume for 2024 was $9.8 trillion. 5. Source: Discover Global Network Form 10-K 2024 pg. 58. Represents PULSE Network, Network Partners, Diners Club, Discover Network; Commercial volume is not publicly available – this amount is the aggregation of consumer and commercial volume. 6. Source: The Clearing House “Skyrocketing RTP® Network Growth Sets Stage for 2025”. Represents Payment value on the network. 7. Source: Federal Reserve FedNow Service – Quarterly Statistics. Represents Value of Settled Payments. cubiX is the Bank-built platform that powers real-time payment capabilities for commercial clients, including the digital assets ecosystem Real-time, 24/7/365 Payment Capabilities The GENIUS Act establishes a regulatory framework that will promote transparency, trust, and clarity for institutions, who will now gravitate to cubiX’s 24/7 network to move real-time digital cash

10 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Let’s take on tomorrow. Strong Loan Growth With Diversified Contributions Across The Franchise Loans - HFI $ billions $0.7 $5.8 $7.9 Q4’24 $0.9 $5.9 $8.2 $0.8 $0.8 $5.5 $5.9 $8.7 Q2’25 $7.0 Q2’24 $0.7 $5.7 $7.4 Q3’24 $13.3 $13.8 $14.4 $15.1 $15.4 Q1’25 +16% 7.17% 6.99% 6.78% 6.57% 6.61% Yield on Loans • HFI loan growth of $319 million QoQ or 8% annualized • 16% YoY HFI loan growth led by corporate and specialized banking verticals • Strong pipeline diversified across business units creating continued opportunity for growth with holistic relationships ROBUST LOAN GROWTH Corporate & Specialized Banking Community Banking Consumer Installment HFI 1. HFI loan growth 2. Includes Regional Community Banking C&I, Real Estate Specialty Finance, Mortgages, SBA, Financial Institution Group, PPP 3. Includes Investment CRE, Construction, and Multifamily QoQ Loan Growth1 by Verticals $ millions Mortgage Finance Fund Finance Healthcare Equipment Finance Venture Banking Commercial Banking Teams Other2 Consumer Installment HFI CRE3 Total Loan Growth $148 $144 $130 $35 $28 $14 -$42 -$64 -$74 $319 • Top growth verticals included mortgage finance, fund finance, healthcare, equipment finance, and venture banking • Diversified loan growth focused on adding franchise value

11 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Let’s take on tomorrow. Continued Margin Expansion in the Quarter Net Interest Income & Net Interest Margin $ millions, percent 3.29% 3.06% 3.11% 3.13% 3.27% Q2’241 Q3’24 Q4’24 Q1’25 Q2’25 $167.7 $158.5 $167.8 $167.4 $176.7 NET INTEREST INCOME & NET INTEREST MARGIN • Third consecutive quarter of margin expansion • 14 basis points margin expansion in the quarter driven by higher average loan balances, increased loan yields, and balance sheet optimization • $2.0+ billion high quality deposit pipeline driving opportunity to remix less strategic funding • Robust loan pipeline to be converted to support interest income regardless of the rate environment Key Highlights Net Interest Income NIM 1. Positively impacted by discount accretion and prepayment income

12 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Peer Leading Efficiency While Investing In Our Business $100.7 $103.4 $108.6 $102.8 $106.6 Q2’24 Q3’24 Q4’24 Q1’25 Q2’25 Core Non-Interest Expense1 $ millions • Strong core efficiency ratio1 while continuing to invest in the franchise • Third consecutive quarterly decline in core efficiency ratio1 as positive operating leverage achieved Core Non-Interest Expense1 / Average Assets percent • CUBI’s core non-interest expense1 as percent of average assets is the top quartile among regional bank peers2 1.91% C U BI CUBI (Q2’25) Regional Bank Peers (Q2’25) 1. Non-GAAP measure, refer to appendix for reconciliation 2. 2025 proxy peers that have reported earnings data before July 24, 2025 Top Quartile (2.02%) Median (2.15%) OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS 53.5% 61.7% 56.1% 52.7% 51.6% Core Efficiency Ratio

13 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Tangible Book Value1 per share Tangible Book Value Crosses $56 Per Share 1. Non-GAAP measure, refer to appendix for reconciliation 2. CAGR from Q4’19 to Q2’25 inclusive of impact of AOCI mark-to-market; Q4’19 and Q2’25 AOCI impact of $(0.04) and $(2.26) per share, respectively 3. 2025 proxy peers that have reported earnings data before July 24, 2025 $26.17 $27.92 $37.21 $38.97 $47.61 $54.08 $56.24 2019 2020 2021 2022 2023 2024 Q2’25 +14% TANGIBLE BOOK VALUE GROWTH • Tangible book value1 per share has more than doubled since Q4’192 • 15%2 CAGR in TBV1 since Q4’192 compared to 5% for regional bank peers3 Key Highlights 15%2

14 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED ` ` 15.8% 15.4% 14.9% 14.6% 14.5% Total Risk-Based Capital percent 7.7% 7.7% 7.6% 7.7% 7.9% TCE/TA2,3 percent 1. Capital ratios are estimated pending final regulatory report 2. TCE/TA negatively impacted by 32 bps in Q2’25 due to AOCI 3. Non-GAAP measure, refer to appendix for reconciliation Strong Capital Levels Provide Significant Flexibility 12.8% 12.5% 12.1% 11.7% 12.0% CET1 Risk-Based Capital percent STRONG CAPITAL AND LIQUIDITY • Fully redeemed Series E preferred shares given strong capital position • TCE/TA3 up over 20 bps YoY inclusive of balance sheet growth, balance sheet optimization, and share repurchases • CET1 remains in excess of ~11.5% target Q2’24 Q3’24 Q4’24 8.2%2 Key Highlights AOCI Q1’25 Q2’251

15 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Commercial NCOs percent 0.23% 0.22% 0.25% 0.26% 0.27% NPAs % of Total Assets percent Credit Metrics Remain Stable 0.25% 0.24% 0.13% 0.22% 0.13% 2.74% 2.51% 2.67% 2.78% 2.50% 0.56% 0.50% 0.41% 0.48% 0.35% Consumer NCOs percent Total NCOs percent MAINTAINING SUPERIOR CREDIT QUALITY v NPAs % of Total Assets Q2’25, percent CUBI Regional Bank Peers1 0.27% 0.31% -4 bps 1. 2025 proxy peers that have reported earnings data before July 24, 2025 2. As of Q2’25; Excludes owner occupied CRE; 32% total CRE including owner occupied CRE 3. As of Q1’25; 2025 proxy peers 15% 7% 10% 30%1% 7% CUBI2 Regional Bank Peers3 25% 46% Construction Commercial Real Estate Multifamily CRE % of Loans-HFI percent V• Reserves to NPLs strong at 518% • NPA to total assets remain low at 27 bps Q2’24 Q3’24 Q4’24 Q1’25 Q2’25

16 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 2025 Management Outlook Metrics Prior Outlook FY 2025 Core Efficiency Ratio Low-mid 50’s 5% - 9%Deposit Growth Loan Growth Net Interest Income 7% - 10% 3% - 7% Tax Rate 22% - 25% CET1 (%) 11.5% FY 2024 56% $18.8B $14.7B $654M 19% 12.1% Current Outlook FY 2025 Notes Low end of the range 8% - 11% 7% - 10%

ANALYST COVERAGE D.A. Davidson Companies Peter Winter Hovde Group David Bishop Keefe, Bruyette & Woods Inc. Kelly Motta Maxim Group LLC Michael Diana Stephens Inc. Matt Breese Raymond James Steve Moss B. Riley Securities, Inc. Hal Goetsch

APPENDIX

19 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Robust Liquidity Position Immediately Available Liquidity $ billions $3.4 $1.2 $4.0 Q1’25 $3.5 $0.9 $4.1 Q2’25 $8.7 $8.6 Cash FHLB Available Committed Capacity FRB Available Committed Capacity 1. Uninsured deposits (estimate) of $7.4 billion to be reported on the Bank’s call report, less deposits of $1.6 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $116.0 million 2. 2025 proxy peers that have reported earnings data before July 24, 2025 STRONG CAPITAL AND LIQUIDITY • Immediately available liquidity to uninsured deposits1 of 150% • Total overall liquidity of $9.7 billion as of Q2’25 Loans-HFI to Deposits Q1’25, percent CUBI Regional Bank Peers2 81% 85% Borrowings % of Total Liabilities Q2’25, percent CUBI Regional Bank Peers2 7% 6%

20 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 16% 42% 37% 5% FICO Score1 660-679 680-699 700-749 750+ 20% 31%25% 14% 7% 0% 2% 0-9.99% 10 – 19.99% 20 – 29.99% 30 – 39.99% 40 – 49.99% > 50% Unknown Geography Profession Debt to Income Ratio1 Borrower Income 15% 41% 44% <$50K $50K -$100K >$100K 19% 11% 19%27% 24% West Southwest Midwest Southeast Northeast Consumer Installment Loans – Portfolio Credit Metrics Purpose 57% 21% 17% 5% Personal Loan Specialty Home Improvement Student Loan 98% 1% 1% Non COVID-19 Impacted Segments Non-Professional Retail & Restaurants Average FICO Score1 ~739 Average DTI1 ~20% Average Borrower Income ~$106k Weighted average life of ~2.3 years Note: Data as of June 30, 2025; includes consumer installment HFS loans 1. DTI and FICO scores as of time of origination

21 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Investment Securities – AFS percent, Q2’25 Securities Portfolio Characteristics • Spot yield: 5.78% • Effective duration: 3.0 years • Floating rate securities: ~23% • Credit rating: 64% AAA with only 2% at BB Investment Securities – HTM percent, Q2’25 • Spot yield: 3.79% • Effective duration: 4.2 years • Floating rate securities: 29% • Credit rating: 54% AAA with no rated securities non- investment graded • ABS: $0.3 billion of credit enhanced asset backed securities 59% 41% MBS & CMO Credit Enhanced ABS Total: $0.9 billion 20% 13% 66% 2% Corporate ABS Other MBS & CMO Total: $1.9 billion

22 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Robust Sources of Liquidity 1. Includes CLOs Liquidity Sources ($000's) 2Q 25 1Q 25 QoQ Change Cash and Cash Equivalents $3,503,511 $3,428,691 $74,821 FHLB Available Borrowing Capacity $919,835 $1,235,992 ($316,157) FRB Available Borrowing Capacity $4,134,678 $3,986,593 $148,085 Investments (MV AFS + HTM) Agency & Non-Agency MBS & CMO $1,741,455 $1,714,380 $27,075 Corporates $366,207 $482,361 ($116,153) ABS (1) $592,030 $765,858 ($173,828) Other AFS $30,840 $33,118 ($2,278) Less: Pledged Securities HTM & AFS ($1,615,219) ($1,673,361) $58,142 Net Unpledged Securities $1,115,313 $1,322,355 ($207,042) $9,673,337 $9,973,631 ($300,294)

23 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 1. Excludes mortgage finance and installment reported at fair value, loans held for sale 2. Utilized Moody’s June 2025 baseline and adverse forecast scenario with qualitative adjustments for Q2’25 provision for credit losses 3. Utilized Moody’s March 2025 baseline and adverse forecast scenario with qualitative adjustments for Q1’25 provision for credit losses Allowance for Credit Losses for Loans and Leases June 30, 2025 March 31, 2025 Amortized Cost(1) Allowance for Credit Losses Lifetime Loss Rate(2) Amortized Cost Allowance for Credit Losses Lifetime Loss Rate(3) ($ in thousands) Loans and Leases Receivable: Commercial: Commercial and Industrial, including Specialized Lending $ 7,581,855 $ 36,262 0.48 % $ 7,244,462 $ 30,584 0.42 % Multifamily 2,247,282 20,864 0.93 % 2,322,123 18,790 0.81 % Commercial Real Estate Owner Occupied 1,065,006 12,514 1.18 % 1,139,126 10,780 0.95 % Commercial Real Estate Non-Owner Occupied 1,497,385 20,679 1.38 % 1,438,906 18,058 1.25 % Construction 98,626 2,160 2.19 % 154,647 1,264 0.82 % Total Commercial Loans and Leases Receivable $ 12,490,154 $ 92,479 0.74 % $ 12,299,264 $ 79,476 0.65 % Consumer: Residential Real Estate $ 520,570 $ 6,331 1.22 % $ 496,772 $ 6,163 1.24 % Manufacturing Housing 30,287 3,721 12.29 % 31,775 3,800 11.96 % Installment 678,818 44,887 6.61 % 728,009 51,637 7.09 % Total Consumer Loans Receivable $ 1,229,675 $ 54,939 4.47 % $ 1,256,556 $ 61,600 4.90 % Total Loans and Leases Receivable $ 13,719,829 $ 147,418 1.07 % $ 13,555,820 $ 141,076 1.04 %

24 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in Customers' industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document. Reconciliation of Non-GAAP Measures - Unaudited

25 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings and Adjusted Core Earnings - Customers Bancorp Six Months Ended June 30, Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 55,846 $ 1.73 $ 9,523 $ 0.29 $ 23,266 $ 0.71 $ 42,937 $ 1.31 $ 54,300 $ 1.66 $ 65,369 $ 2.02 $ 100,226 $ 3.06 Reconciling items (after tax): Severance expense — — — — 1,198 0.04 540 0.02 1,928 0.06 — — 1,928 0.06 Impairment loss on debt securities — — 39,875 1.23 — — — — — — 39,875 1.23 — — (Gains) losses on investment securities 1,388 0.04 (124) (0.00) 20,035 0.62 (322) (0.01) 561 0.02 1,264 0.04 618 0.02 Derivative credit valuation adjustment — — 210 0.01 (306) (0.01) 185 0.01 (44) (0.00) 210 0.01 125 0.00 Legal settlement — — — — 157 0.00 — — — — — — — — Unrealized (gain) loss on loans held for sale (223) (0.01) 518 0.02 110 0.00 498 0.02 — — 295 0.01 — — Loss on redemption of preferred stock 1,908 0.06 — — — — — — — — 1,908 0.06 — — FDIC special assessment — — — — — — — — 138 0.00 — — 518 0.02 Unrealized (gain) on equity method investments — — — — (292) (0.01) — — (8,316) (0.25) — — (8,316) (0.25) Loan program termination fees (772) (0.02) — — — — — — — — (772) (0.02) — — Core earnings $ 58,147 $ 1.80 $ 50,002 $ 1.54 $ 44,168 $ 1.36 $ 43,838 $ 1.34 $ 48,567 $ 1.49 $ 108,149 $ 3.33 $ 95,099 $ 2.90 One-time non-interest expense items recorded in 2024 (after- tax): Deposit servicing fees prior to 2024 — — — — — — — — — — — — 5,405 0.16 FDIC premiums prior to 2024 — — — — — — — — — — — — 3,200 0.10 Non-income taxes prior to 2024 — — — — — — (2,457) (0.07) — — — — — — Total one-time non-interest expense items — — — — — — (2,457) (0.07) — — — — 8,605 0.26 Adjusted core earnings (adjusted for one-time non-interest expense items) $ 58,147 $ 1.80 $ 50,002 $ 1.54 $ 44,168 $ 1.36 $ 41,381 $ 1.26 $ 48,567 $ 1.49 $ 108,149 $ 3.33 $ 103,704 $ 3.16

26 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings and Adjusted Core Earnings - Customers Bancorp 2024 2023 2022 2021 2020 2019 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 166,429 $ 5.09 $ 235,448 $ 7.32 $ 218,402 6.51 $ 300,134 8.91 $ 118,537 $ 3.74 $ 64,868 $ 2.05 Reconciling items (after tax): (Income) loss from discontinued operations — — — — — — 39,621 1.18 10,461 0.33 — — Severance expense 3,666 0.11 1,251 0.04 1,058 0.03 1,517 0.05 — — 373 0.01 Impairments on fixed assets and leases — — 98 0.00 1,051 0.03 1,118 0.03 — — — — Merger and acquisition related expenses — — — — — — 320 0.01 1,038 0.03 76 — Loss on sale of consumer installment loans — — — — 18,221 0.54 — — — — — — Loss on sale of capital call lines of credit — — 3,914 0.12 — — — — — — — — (Gains) losses on investment securities 20,331 0.62 407 0.01 18,926 0.56 (26,015) (0.77) (17,412) (0.55) (1,912) (0.06) Loss on sale of foreign subsidiaries — — — — — — 2,150 0.06 — — — — Loss on cash flow hedge derivative terminations — — — — — — 18,716 0.56 — — — — Derivative credit valuation adjustment 4 0.00 219 0.01 (1,243) (0.04) (1,285) (0.04) 5,811 0.18 811 0.03 Risk participation agreement mark-to-market adjustment — — — — — — — — (1,080) (0.03) — — Legal settlement 157 0.00 — — — — 897 0.03 258 0.01 1,520 0.05 Unrealized (gain) loss on loans held for sale 608 0.02 — — — — — — 1,913 0.06 — — Deposit relationship adjustment fees — — — — — — 4,707 0.14 — — — — Loss on redemption of preferred stock — — — — — — 2,820 0.08 — — — — Tax on surrender of bank-owned life insurance policies — — 4,141 0.13 — — — — — — — — FDIC special assessment 518 0.02 2,755 0.09 — — — — — — — — Unrealized (gain) on equity method investments (8,608) (0.26) — — — — — — — — — — Loss upon acquisition of interest-only GNMA securities — — — — — 0 — — — — 5,682 0.18 Losses on sale of non-QM residential mortgage loans — — — — — 0 — — — — 595 0.02 Core earnings $ 183,105 $ 5.60 $ 248,233 $7.72 $ 256,415 $7.63 $ 344,700 $10.23 $ 119,526 $3.77 $ 72,013 $2.28 One-time non-interest expense items recorded in 2024 (after-tax): Deposit servicing fees prior to 2024 5,405 0.17 — — — — — — — — — — FDIC premiums prior to 2024 3,200 0.10 — — — — — — — — — — Non-income taxes prior to 2024 (2,457) (0.08) Total one-time non-interest expense items 6,148 0.19 — — — — — — — — — — Adjusted core earnings (adjusted for one-time non-interest expense items) $ 189,253 $ 5.78 $ 248,233 $7.72 $ 256,415 $7.63 $ 344,700 $10.23 $ 119,526 $3.77 $ 72,013 $2.28

27 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Return on Average Assets and Adjusted Core Return on Average Assets - Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 GAAP net income $ 60,939 $ 12,912 $ 26,915 $ 46,743 $ 58,085 $ 73,851 $ 107,811 Reconciling items (after tax): Severance expense — — 1,198 540 1,928 — 1,928 Impairment loss on debt securities — 39,875 — — — 39,875 — Legal settlement — — 157 — — — — (Gains) losses on investment securities 1,388 (124) 20,035 (322) 561 1,264 618 Derivative credit valuation adjustment — 210 (306) 185 (44) 210 125 Unrealized (gain) loss on loans held for sale (223) 518 110 498 — 295 — FDIC special assessment — — — — 138 — 518 Unrealized (gain) on equity method investments — — (292) — (8,316) — (8,316) Loan program termination fees (772) — — — — (772) — Core net income $ 61,332 $ 53,391 $ 47,817 $ 47,644 $ 52,352 $ 114,723 $ 102,684 One-time non-interest expense items recorded in 2024 (after-tax): Deposit servicing fees prior to 2024 — — — — — — 5,405 FDIC premiums prior to 2024 — — — — — — 3,200 Non-income taxes prior to 2024 — — — (2,457) — — — Total one-time non-interest expense items — — — (2,457) — — 8,605 Core net income adjusted for one-time non-interest expense items $ 61,332 $ 53,391 $ 47,817 $ 45,187 $ 52,352 $ 114,723 $ 111,289 Average total assets $ 22,362,989 $ 22,314,963 $ 22,179,970 $ 21,230,404 $ 20,985,203 $ 22,339,108 $ 21,160,216 Core return on average assets 1.10 % 0.97 % 0.86 % 0.89 % 1.00 % 1.04 % 0.98 % Adjusted core return on average assets (adjusted for one-time non-interest expense items.) 1.10 % 0.97 % 0.86 % 0.85 % 1.00 % 1.04 % 1.06 %

28 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Return on Average Common Equity and Adjusted Core Return on Average Common Equity - Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 GAAP net income to common shareholders $ 55,846 $ 9,523 $ 23,266 $ 42,937 $ 54,300 $ 65,369 $ 100,226 Reconciling items (after tax): Severance expense — — 1,198 540 1,928 — 1,928 Impairment loss on debt securities — 39,875 — — — 39,875 — Legal settlement — — 157 — — — — (Gains) losses on investment securities 1,388 (124) 20,035 (322) 561 1,264 618 Derivative credit valuation adjustment — 210 (306) 185 (44) 210 125 Loss on redemption of preferred stock 1,908 — — — — 1,908 — Unrealized (gain) loss on loans held for sale (223) 518 110 498 — 295 — FDIC special assessment — — — — 138 — 518 Unrealized (gain) on equity method investments — — (292) — (8,316) — (8,316) Loan program termination fees (772) — — — — (772) — Core earnings $ 58,147 $ 50,002 $ 44,168 $ 43,838 $ 48,567 $ 108,149 $ 95,099 One-time non-interest expense items recorded in 2024 (after- tax): Deposit servicing fees prior to 2024 — — — — — — 5,405 FDIC premiums prior to 2024 — — — — — — 3,200 Non-income taxes prior to 2024 — — — (2,457) — — — Total one-time non-interest expense items — — — (2,457) — — 8,605 Adjusted core earnings (adjusted for one-time non-interest expense items) $ 58,147 $ 50,002 $ 44,168 $ 41,381 $ 48,567 $ 108,149 $ 103,704 Average total common shareholders' equity $ 1,751,037 $ 1,730,910 $ 1,683,838 $ 1,636,242 $ 1,576,595 $ 1,741,029 $ 1,552,903 Core return on average common equity 13.32 % 11.72 % 10.44 % 10.66 % 12.39 % 12.53 % 12.32 % Adjusted core return on average common equity (adjusted for one-time non-interest expense items) 13.32 % 11.72 % 10.44 % 10.06 % 12.39 % 12.53 % 13.43 %

29 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Pre-Tax Pre-Provision Net Income and ROAA and Adjusted Core Pre-Tax Pre-Provision Net Income and ROAA - Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 GAAP net income $ 60,939 $ 12,912 $ 26,915 $ 46,743 $ 58,085 $ 73,851 $ 107,811 Reconciling items: Income tax expense 17,963 (1,024) 8,946 (725) 19,032 16,939 34,683 Provision (benefit) for credit losses 20,781 28,297 21,194 17,066 18,121 49,078 35,191 Provision (benefit) for credit losses on unfunded commitments 1,594 1,208 (664) 642 1,594 2,802 2,024 Severance expense — — 1,595 659 2,560 — 2,560 Impairment loss on debt securities — 51,319 — — — 51,319 — Legal settlement — — 209 — — — — (Gains) losses on investment securities 1,797 (160) 26,678 (394) 744 1,637 819 Derivative credit valuation adjustment — 270 (407) 226 (58) 270 164 FDIC special assessment — — — — 183 — 683 Unrealized (gain) on equity method investments — — (389) — (11,041) — (11,041) Unrealized (gain) loss on loans held for sale (289) 667 147 607 — 378 — Loan program termination fees (1,000) — — — — (1,000) — Net income - pre-tax pre-provision $ 101,785 $ 93,489 $ 84,224 $ 64,824 $ 89,220 $ 195,274 $ 172,894 One-time non-interest expense items recorded in 2024 (after-tax): Deposit servicing fees prior to 2024 — — — — — — 7,106 FDIC premiums prior to 2024 — — — — — — 4,208 Non-income taxes prior to 2024 — — — (2,997) — — — Total one-time non-interest expense items — — — (2,997) — — 11,314 Adjusted core pre-tax pre-provision net income (adjusted for one-time non- interest expense items) $ 101,785 $ 93,489 $ 84,224 $ 61,827 $ 89,220 $ 195,274 $ 184,208 Average total assets $ 22,362,989 $ 22,314,963 $ 22,179,970 $ 21,230,404 $ 20,985,203 $ 22,339,108 $ 21,160,216 Core pre-tax pre-provision ROAA 1.83 % 1.70 % 1.51 % 1.21 % 1.71 % 1.76 % 1.64 % Adjusted core pre-tax pre-provision ROAA (adjusted for one-time non-interest expense items) 1.83 % 1.70 % 1.51 % 1.16 % 1.71 % 1.76 % 1.75 %

30 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) 1. Core efficiency ratio calculated as non-interest expense divided by core revenue 2. Adjusted core efficiency ratio calculated as adjusted core non-interest expense divided by core revenue Core Efficiency Ratio and Adjusted Core Efficiency Ratio - Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 GAAP net interest income $ 176,703 $ 167,446 $ 167,821 $ 158,545 $ 167,653 $ 344,149 $ 328,038 GAAP non-interest income (loss) $ 29,606 $ (24,490) $ (391) $ 8,557 $ 31,037 $ 5,116 $ 52,268 (Gains) losses on investment securities 1,797 (160) 26,678 (394) 744 1,637 819 Derivative credit valuation adjustment — 270 (407) 226 (58) 270 164 Unrealized (gain) on equity method investments — — (389) — (11,041) — (11,041) Unrealized (gain) loss on loans held for sale (289) 667 147 607 — 378 — Impairment loss on debt securities — 51,319 — — — 51,319 — Loan program termination fees (1,000) — — — — (1,000) — Core non-interest income 30,114 27,606 25,638 8,996 20,682 57,720 42,210 Core revenue $ 206,817 $ 195,052 $ 193,459 $ 167,541 $ 188,335 $ 401,869 $ 370,248 GAAP non-interest expense $ 106,626 $ 102,771 $ 110,375 $ 104,018 $ 103,452 $ 209,397 $ 202,621 Severance expense — — (1,595) (659) (2,560) — (2,560) FDIC special assessment — — — — (183) — (683) Legal settlement — — (209) — — — — Core non-interest expense $ 106,626 $ 102,771 $ 108,571 $ 103,359 $ 100,709 $ 209,397 $ 199,378 One-time non-interest expense items recorded in 2024: Deposit servicing fees prior to 2024 — — — — — — (7,106) FDIC premiums prior to 2024 — — — — — — (4,208) Non-income taxes prior to 2024 — — — 2,997 — — — Total one-time non-interest expense items — — — 2,997 — — (11,314) Adjusted core non-interest expense $ 106,626 $ 102,771 $ 108,571 $ 106,356 $ 100,709 $ 209,397 $ 188,064 Core efficiency ratio (1) 51.56 % 52.69 % 56.12 % 61.69 % 53.47 % 52.11 % 53.85 % Adjusted core efficiency ratio (adjusted for one-time non-interest expense items) (2) 51.56 % 52.69 % 56.12 % 63.48 % 53.47 % 52.11 % 50.79 %

31 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Non-Interest Expense to Average Total Assets and Adjusted Core Non-Interest Expense to Average Total Assets- Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 GAAP non-interest expense $ 106,626 $ 102,771 $ 110,375 $ 104,018 $ 103,452 $ 209,397 $ 202,621 Severance expense — — (1,595) (659) (2,560) — (2,560) FDIC special assessment — — — — (183) — (683) Legal settlement — — (209) — — — — Core non-interest expense $ 106,626 $ 102,771 $ 108,571 $ 103,359 $ 100,709 $ 209,397 $ 199,378 One-time non-interest expense items recorded in 2024: Deposit servicing fees prior to 2024 — — — — — — (7,106) FDIC premiums prior to 2024 — — — — — — (4,208) Non-income taxes prior to 2024 — — — 2,997 — — — Total one-time non-interest expense items — — — 2,997 — — (11,314) Adjusted core non-interest expense $ 106,626 $ 102,771 $ 108,571 $ 106,356 $ 100,709 $ 209,397 $ 188,064 Average total assets $ 22,362,989 $ 22,314,963 $ 22,179,970 $ 21,230,404 $ 20,985,203 $ 22,339,108 $ 21,160,216 Core Non-interest Expense to average assets 1.91 % 1.87 % 1.95 % 1.94 % 1.93 % 1.89 % 1.89 % Adjusted core non-interest expense to average total assets (adjusted for one-time non-interest expense items) 1.91 % 1.87 % 1.95 % 1.99 % 1.93 % 1.89 % 1.79 %

32 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 GAAP total shareholders' equity $ 1,863,558 $ 1,864,560 $ 1,836,683 $ 1,801,180 $ 1,746,865 Reconciling items: Preferred stock (82,201) (137,794) (137,794) (137,794) (137,794) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible common equity $ 1,777,728 $ 1,723,137 $ 1,695,260 $ 1,659,757 $ 1,605,442 GAAP Total assets $ 22,550,800 $ 22,423,044 $ 22,308,241 $ 21,456,082 $ 20,942,975 Reconciling items: Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible assets $ 22,547,171 $ 22,419,415 $ 22,304,612 $ 21,452,453 $ 20,939,346 Tangible common equity to tangible assets 7.9 % 7.7 % 7.6 % 7.7 % 7.7 %

33 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 GAAP total shareholders' equity $ 1,863,558 $ 1,864,560 $ 1,836,683 $ 1,801,180 $ 1,746,865 Reconciling Items: Preferred stock (82,201) (137,794) (137,794) (137,794) (137,794) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible common equity $ 1,777,728 $ 1,723,137 $ 1,695,260 $ 1,659,757 $ 1,605,442 Common shares outstanding 31,606,934 31,479,132 31,346,507 31,342,107 31,667,655 Tangible book value per common share $ 56.24 $ 54.74 $ 54.08 $ 52.96 $ 50.70

34 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q4 2024 Q4 2023 Q4 2022 Q4 2021 Q4 2020 Q4 2019 GAAP total shareholders' equity $ 1,836,683 $ 1,638,394 $ 1,402,961 $ 1,366,217 $ 1,117,086 $ 1,052,795 Reconciling Items: Preferred stock (137,794) (137,794) (137,794) (137,794) (217,471) (217,471) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,736) (14,298) (15,195) Tangible common equity $ 1,695,260 $ 1,496,971 $ 1,261,538 $ 1,224,687 $ 885,317 $ 820,129 Common shares outstanding 31,346,507 31,440,906 32,373,697 32,913,267 31,705,088 31,336,791 Tangible book value per common share $ 54.08 $ 47.61 $ 38.97 $ 37.21 $ 27.92 $ 26.17