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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
_________________________________________________________
FORM 8-K
_________________________________________________________

CURRENT REPORT
 
Pursuant to Sections 13 or 15(d) of the Securities Exchange Act of 1934
 Date of Report (Date of earliest event reported):  April 27, 2023
 _________________________________________________________
EXLSERVICE HOLDINGS, INC.
(Exact name of registrant as specified in its charter)
_________________________________________________________
Delaware 001-33089 82-0572194
(State or other jurisdiction
of incorporation or organization)
(Commission File Number) (I.R.S. Employer
Identification No.)

320 Park Avenue, 29th Floor, 10022
New York, New York (Zip code)
(Address of principal executive offices)
 Registrant’s telephone number, including area code:  (212) 277-7100
 
NOT APPLICABLE
(Former name or address, if changed since last report)
____________________________________________
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communication pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter)
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act
Securities registered pursuant to Section 12(b) of the Act:
Title of each class


Trading Symbol(s)


Name of each exchange on which registered


Common Stock, $0.001 par value per share
EXLS NASDAQ






Item 2.02. Results of Operations and Financial Condition.
 
On April 27, 2023, ExlService Holdings, Inc. (the “Company”) reported its results of operations for the three months ended March 31, 2023. A copy of the press release issued by the Company concerning the foregoing is furnished herewith as Exhibit 99.1 and is incorporated herein by reference. The information provided in Item 2.02 of this report, including Exhibit 99.1, shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.


 Item 9.01 Financial Statements and Exhibits.

    (d) Exhibits


Exhibit No.
Description
99.1
104
Cover Page Interactive Data File (the cover page XBRL tags are embedded within the inline XBRL document)




SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
EXLSERVICE HOLDINGS, INC.
(Registrant)
April 27, 2023 By: /s/ Ajay Ayyappan
Name: Ajay Ayyappan
Title: General Counsel and Corporate Secretary



EX-99.1 2 exlq12023pressrelease.htm EX-99.1 Document

Exhibit 99.1


EXL REPORTS 2023 FIRST QUARTER RESULTS


2023 First Quarter Revenue of $400.6 Million, up 21.7% year-over-year
Q1 Diluted EPS (GAAP) of $1.51, up 41.1% from $1.07 in Q1 of 2022
Q1 Adjusted Diluted EPS (Non-GAAP) (1) of $1.74, up 22.5% from $1.42 in Q1 of 2022



New York - April 27, 2023 (GLOBE NEWSWIRE) - ExlService Holdings, Inc. (NASDAQ: EXLS), a leading data analytics and digital operations and solutions company, today announced its financial results for the quarter ended March 31, 2023.

Rohit Kapoor, Vice Chairman and Chief Executive Officer, said, “We continued our strong momentum into the first quarter, with revenue growth of 21.7% and adjusted diluted EPS growth of 22.5%. Our data-led strategy has expanded our total addressable market and generated a sustainable competitive advantage for EXL. The consistent execution of this strategy continues to fuel growth across our data analytics and digital operations and solutions businesses.”


Maurizio Nicolelli, Chief Financial Officer, said, “While we remain cautious on the macro-economic environment, we are increasing our revenue guidance for the full year 2023 based on our strong momentum in the first quarter and current visibility for the remainder of the year. We now expect revenue to be in the range of $1.595 billion to $1.620 billion, up from our prior guidance of $1.560 billion to $1.600 billion. This represents 13% to 15% year-over-year growth on both a reported and constant currency basis. We are also increasing our adjusted diluted earnings per share guidance for 2023 to $6.75 to $6.90, from $6.60 to $6.80, representing growth of 12% to 15% over the prior year.”















______________________________________________________________

1.Reconciliations of adjusted (non-GAAP) financial measures to the most directly comparable GAAP measures, where applicable, are included at the end of this release under “Reconciliation of Adjusted Financial Measures to GAAP Measures.” These non-GAAP measures, including adjusted diluted EPS and constant currency measures, are not measures of financial performance prepared in accordance with GAAP.



Financial Highlights: First Quarter 2023

•Revenue for the quarter ended March 31, 2023 increased to $400.6 million compared to $329.2 million for the first quarter of 2022, an increase of 21.7% on a reported basis and 23.0% on a constant currency basis. Revenue increased by 6.9% sequentially on a reported basis and 6.6% on a constant currency basis from the fourth quarter of 2022.
Revenue Gross Margin
Three months ended Three months ended
Reportable Segments March 31, 2023 March 31, 2022 March 31, 2023 March 31, 2022
(dollars in millions)
Insurance $ 125.9  $ 103.3  34.6  % 37.0  %
Healthcare 26.7  26.2  29.6  % 32.5  %
Emerging Business 66.2  50.7  45.6  % 42.4  %
Analytics 181.8  149.0  37.1  % 35.9  %
Total Revenue, net $ 400.6  $ 329.2  37.2  % 37.0  %

•Operating income margin for the quarter ended March 31, 2023 was 14.8%, compared to 13.4% for the first quarter of 2022 and 13.6% for the fourth quarter of 2022. Adjusted operating income margin for the quarter ended March 31, 2023 was 19.4% compared to 18.2% for the first quarter of 2022 and 18.0% for the fourth quarter of 2022.

•Diluted earnings per share for the quarter ended March 31, 2023 was $1.51 compared to $1.07 for the first quarter of 2022 and $0.94 for the fourth quarter of 2022. Adjusted diluted earnings per share for the quarter ended March 31, 2023 was $1.74 compared to $1.42 for the first quarter of 2022 and $1.56 for the fourth quarter of 2022.







Business Highlights: First Quarter 2023

•Won 16 new clients in the first quarter of 2023, with 12 in our digital operations and solutions business and 4 in analytics.
•Included in Barron’s Top 100 Sustainable Companies list for the second consecutive year.
•Earned gold medal rating for sustainability efforts by EcoVadis.
•Elevated Anand “Andy” Logani as Chief Digital Officer, with responsibility for EXL’s digital business leveraging data analytics, AI and cloud.
•Recognized as a Leader in Everest Group’s 2023 Advanced Analytics and Insights Services PEAK Matrix® Assessment.
•Recognized as a Leader in Payer Digital Transformation Services in ISG Provider Lens™ Healthcare Digital Services.


2023 Guidance
Based on current visibility, and a U.S. dollar to Indian rupee exchange rate of 82.5, U.K. pound sterling to U.S. dollar exchange rate of 1.23, U.S. dollar to the Philippine peso exchange rate of 56.0 and all other currencies at current exchange rates, we are providing the following guidance for the full year 2023:

•Revenue of $1.595 billion to $1.620 billion, representing an increase of 13% to 15% on both a reported and constant currency basis from 2022.

•Adjusted diluted earnings per share of $6.75 to $6.90, representing an increase of 12% to 15% from 2022.


Conference Call
ExlService Holdings, Inc. will host a conference call on Thursday, April 27, 2023 at 10:00 A.M. ET to discuss the Company’s quarterly operating and financial results. The conference call will be available live via the internet by accessing the investor relations section of EXL’s website at ir.exlservice.com, where an accompanying investor-friendly spreadsheet of historical operating and financial data can also be accessed. Please access the website at least fifteen minutes prior to the call to register, download and install any necessary audio software.
Please note that there is a new system to access the live call-in order to ask questions. To join the live call, please register here. A dial-in and unique PIN will be provided to join the call. For those who cannot access the live broadcast, a replay will be available on the EXL website ir.exlservice.com for a period of twelve months.





About ExlService Holdings, Inc.
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company that partners with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence (“AI”) and machine learning (“ML”), we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 47,000 strong, with more than 50 offices spanning six continents. For more information, visit www.exlservice.com.

Cautionary Statement Regarding Forward-Looking Statements This press release contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL's operations and business environment, all of which are difficult to predict and many of which are beyond EXL’s control. Forward-looking statements include information concerning EXL’s possible or assumed future results of operations, including descriptions of its business strategy. These statements may include words such as “may,” “will,” “should,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate” or similar expressions. These statements are based on assumptions that we have made in light of management's experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it believes are appropriate under the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL’s actual financial results or results of operations and could cause actual results to differ materially from those in the forward-looking statements. These factors, which include our ability to maintain and grow client demand, our ability to hire and retain sufficiently trained employees, and our ability to accurately estimate and/or manage costs, rising interest rates, rising inflation and recessionary economic trends, are discussed in more detail in EXL’s filings with the Securities and Exchange Commission, including EXL’s Annual Report on Form 10-K. You should keep in mind that any forward-looking statement made herein, or elsewhere, speaks only as of the date on which it is made. New risks and uncertainties come up from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update any forward-looking statements after the date hereof, except as required by federal securities laws.



EXLSERVICE HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)
(In thousands, except per share amount and share count)
  Three months ended March 31,
2023 2022
Revenues, net $ 400,643  $ 329,208 
Cost of revenues(1)
251,469  207,516 
Gross profit(1)
149,174  121,692 
Operating expenses:    
General and administrative expenses 46,746  39,945 
Selling and marketing expenses 29,493  24,170 
Depreciation and amortization expense 13,487  13,602 
Total operating expenses 89,726  77,717 
Income from operations 59,448      43,975 
Foreign exchange gain, net 105  1,756 
Interest expense (3,385) (876)
Other income, net 3,155  2,411 
Income before income tax expense and earnings from equity affiliates 59,323  47,266 
Income tax expense 8,058  11,202 
Income before earnings from equity affiliates 51,265  36,064 
Gain from equity-method investment 66  114 
Net income attributable to ExlService Holdings, Inc. stockholders $ 51,331  $ 36,178 
Earnings per share attributable to ExlService Holdings, Inc. stockholders:    
Basic $ 1.54  $ 1.08 
Diluted $ 1.51  $ 1.07 
Weighted-average number of shares used in computing earnings per share attributable to ExlService Holdings Inc. stockholders:
Basic 33,439,564  33,442,038 
Diluted 33,931,480  33,894,868 
(1) Exclusive of depreciation and amortization expense.



EXLSERVICE HOLDINGS, INC.
CONSOLIDATED BALANCE SHEETS (UNAUDITED)
(In thousands, except per share amount and share count)
As of
March 31, 2023 December 31, 2022
Assets
Current assets:
Cash and cash equivalents $ 87,298  $ 118,669 
Short-term investments 116,479  179,027 
Restricted cash 5,598  4,897 
Accounts receivable, net 290,512  259,222 
Other current assets 66,340  50,979 
Total current assets 566,227  612,794 
Property and equipment, net 86,652  82,828 
Operating lease right-of-use assets 52,782  55,347 
Restricted cash 2,069  2,055 
Deferred tax assets, net 62,252  55,791 
Intangible assets, net 60,681  64,819 
Goodwill 405,824  405,637 
Long-term investments 35,559  34,779 
Other assets 36,525  32,069 
Total assets $ 1,308,571  $ 1,346,119 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable $ 3,384  $ 7,789 
Current portion of long-term borrowings 40,000  30,000 
Deferred revenue 21,525  18,782 
Accrued employee costs 49,955  108,100 
Accrued expenses and other current liabilities 133,400  95,352 
Current portion of operating lease liabilities 14,095  14,978 
Income taxes payable, net 18,545  2,945 
Total current liabilities 280,904  277,946 
Long-term borrowings, less current portion 160,000  220,000 
Operating lease liabilities, less current portion 45,655  48,155 
Deferred tax liabilities, net 493  547 
Other non-current liabilities 26,297  41,292 
Total liabilities 513,349  587,940 
Commitments and contingencies
ExlService Holdings, Inc. Stockholders’ equity:
Preferred stock, $0.001 par value; 15,000,000 shares authorized, none issued —  — 
Common stock, $0.001 par value; 100,000,000 shares authorized, 40,334,368 shares issued and 33,321,455 shares outstanding as of March 31, 2023 and 39,987,976 shares issued and 33,234,444 shares outstanding as of December 31, 2022 40  40 
Additional paid-in capital 460,527  445,108 
Retained earnings 950,436  899,105 
Accumulated other comprehensive loss (131,487) (144,143)
Total including shares held in treasury 1,279,516  1,200,110 
Less: 7,012,913 shares as of March 31, 2023 and 6,753,532 shares as of December 31, 2022, held in treasury, at cost (484,294) (441,931)
Total Stockholders’ equity 795,222  758,179 
Total liabilities and stockholders’ equity $ 1,308,571  $ 1,346,119 



EXLSERVICE HOLDINGS, INC.
Reconciliation of Adjusted Financial Measures to GAAP Measures

In addition to its reported operating results in accordance with U.S. generally accepted accounting principles (GAAP), EXL has included in this release certain financial measures that are considered non-GAAP financial measures, including the following:
(i)Adjusted operating income and adjusted operating income margin;
(ii)Adjusted EBITDA and adjusted EBITDA margin;
(iii)Adjusted net income and adjusted diluted earnings per share; and
(iv)Revenue growth on an organic constant currency basis.

These non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles, should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may be different from non-GAAP financial measures used by other companies. Accordingly, the financial results calculated in accordance with GAAP and reconciliations from those financial statements should be carefully evaluated. EXL believes that providing these non-GAAP financial measures may help investors better understand EXL’s underlying financial performance. Management also believes that these non-GAAP financial measures, when read in conjunction with EXL’s reported results, can provide useful supplemental information for investors analyzing period-to-period comparisons of the Company’s results and comparisons of the Company’s results with the results of other companies. Additionally, management considers some of these non-GAAP financial measures to determine variable compensation of its employees. The Company believes that it is unreasonably difficult to provide its earnings per share financial guidance in accordance with GAAP, or a qualitative reconciliation thereof, for a number of reasons, including, without limitation, the Company’s inability to predict its future stock-based compensation expense under ASC Topic 718, the amortization of intangibles associated with further acquisitions and the currency fluctuations and associated tax impacts. As such, the Company presents guidance with respect to adjusted diluted earnings per share. The Company also incurs significant non-cash charges for depreciation that may not be indicative of the Company’s ability to generate cash flow.

EXL non-GAAP financial measures exclude, where applicable, stock-based compensation expense, amortization of acquisition-related intangible assets, provision for litigation settlement, impairment charges on acquired long-lived and intangible assets including goodwill, effects of termination of leases, certain defined social security contributions, other acquisition-related expenses or benefits and effect of any non-recurring tax adjustments. Acquisition-related expenses or benefits include, changes in the fair value of contingent consideration, external deal costs, integration expenses, direct and incremental travel costs and non-recurring benefits or losses. Our adjusted net income and adjusted diluted EPS also excludes the effects of income tax on the above pre-tax items, as applicable. The effects of income tax of each item is calculated by applying the statutory rate of the local tax regulations in the jurisdiction in which the item was incurred.

A limitation of using non-GAAP financial measures versus financial measures calculated in accordance with GAAP is that non-GAAP financial measures do not reflect all of the amounts associated with our operating results as determined in accordance with GAAP and exclude costs that are recurring, namely stock-based compensation and amortization of acquisition-related intangible assets. EXL compensates for these limitations by providing specific information regarding the GAAP amounts excluded from non-GAAP financial measures to allow investors to evaluate such non-GAAP financial measures.

The information provided on an organic constant currency basis reflects a comparison of current period results translated at the prior period currency rates and exclude the impact from an acquisition for a twelve-month period from the date of the acquisition. This information is provided because EXL believes that it provides useful comparative incremental information to investors regarding EXL’s true operating performance. EXL’s primary exchange rate exposure is with the Indian rupee, the U.K. pound sterling and the Philippine peso. The average exchange rate of the U.S. dollar against the Indian rupee increased from 75.25 during the quarter ended March 31, 2022 to 82.25 during the quarter ended March 31, 2023, representing a depreciation of 9.3% against the U.S. dollar. The average exchange rate of the U.S. dollar against the Philippine peso increased from 51.32 during the quarter ended March 31, 2022 to 54.78 during the quarter ended March 31, 2023, representing a depreciation of 6.7% against the U.S. dollar. The average exchange rate of the U.K. pound sterling against the U.S. dollar decreased from 1.33 during the quarter ended March 31, 2022 to 1.23 during the quarter ended March 31, 2023, representing a depreciation of 7.9% against the U.S. dollar.




The following table shows the reconciliation of these non-GAAP financial measures for the three months ended March 31, 2023 and March 31, 2022, and the three months ended December 31, 2022:

Reconciliation of Adjusted Operating Income and Adjusted EBITDA
(Amounts in thousands)
  Three months ended
March 31, December 31,
2023 2022 2022
Net Income (GAAP) $ 51,331  $ 36,178  $ 31,849 
add: Income tax expense 8,058  11,202  12,791 
add/(subtract): Foreign exchange gain/(loss), interest expense, effects of equity-method investment and other income/(loss), net 59  (3,405) 6,355 
Income from operations (GAAP) $ 59,448  $ 43,975  $ 50,995 
add: Stock-based compensation expense 14,407  11,224  12,616 
add: Amortization of acquisition-related intangibles 4,149  4,486  4,234 
add/(subtract): Other expenses/(benefits) (a) (89) 134  (560)
Adjusted operating income (Non-GAAP)   $ 77,915    $ 59,819    $ 67,285 
Adjusted operating income margin as a % of Revenue (Non-GAAP) 19.4  % 18.2  % 18.0  %
add: Depreciation on long-lived assets 8,589  9,116  9,687 
Adjusted EBITDA (Non-GAAP) $ 86,504  $ 68,935  $ 76,972 
Adjusted EBITDA margin as a % of revenue (Non-GAAP)   21.6  % 20.9  % 20.5  %

(a) To exclude effects of lease termination of $89 and $nil during the three months ended March 31, 2023 and 2022 respectively, and $560 during the three months ended December 31, 2022, and to exclude acquisition-related expenses of $134 for the acquisition of Clairvoyant AI, Inc. (“Clairvoyant”) during the three months ended March 31, 2022.






Reconciliation of Adjusted Net Income and Adjusted Diluted Earnings Per Share
(Amounts in thousands, except per share data)
Three months ended
March 31, December 31,
2023 2022 2022
Net income (GAAP) $ 51,331  $ 36,178  $ 31,849 
add: Stock-based compensation expense 14,407  11,224  12,616 
add: Amortization of acquisition-related intangibles 4,149  4,486  4,234 
add: Effects of changes in fair value of contingent consideration —  —  7,500 
add/(subtract): Other expenses/(benefits) (a) (89) 134  (560)
subtract: Tax impact on stock-based compensation expense (b) (9,830) (2,806) (930)
subtract: Tax impact on amortization of acquisition-related intangibles (1,023) (1,052) (1,134)
add: Tax impact on other benefits 22  —  141 
subtract: Effect of non-recurring tax benefits (c) —  —  (1,079)
Adjusted net income (Non-GAAP) $ 58,967  $ 48,164  $ 52,637 
Adjusted diluted earnings per share (Non-GAAP) $ 1.74  $ 1.42  $ 1.56 

(a) To exclude effects of lease termination of $89 and $nil during the three months ended March 31, 2023 and 2022 respectively, and $560 during the three months ended December 31, 2022, and to exclude acquisition-related expenses of $134 for the acquisition of Clairvoyant during the three months ended March 31, 2022.

(b) Tax impact includes $12,520 and $3,610 during the three months ended March 31, 2023 and 2022 respectively, and $2,349 during the three months ended December 31, 2022, related to discrete benefits recognized in income tax expense in accordance with ASU No. 2016-09, Compensation - Stock Compensation.

(c) To exclude other tax expense/(benefits) related to certain deferred tax assets and liabilities.








Contacts:
Investor Relations
John Kristoff
Vice President, Investor Relations
+1 212 209 4613
ir@exlservice.com

Media - US
Keith Little
Senior Manager, Media Relations
+1 703 598 0980
media.relations@exlservice.com

Media - UK, Europe, and APAC
Anna Price
First Light Group
+44 202 617 7240
exlteam@firstlightgroup.io

Media - India
Shailendra Singh
Vice President Corporate Communications
+91 9810476075
shailendra.singh@exlservice.com