Hicksville, N.Y., October 26, 2023 – New York Community Bancorp, Inc. (NYSE: NYCB) (the “Company”) today reported net income for the three months ended September 30, 2023 of $207 million compared to $413 million for the three months ended June 30, 2023. Net income available to common stockholders for the three months ended September 30, 2023 was $199 million compared to $405 million for the three months ended June 30, 2023. Diluted EPS totaled $0.27 for the three months ended September 30, 2023 compared to $0.55 for the three months ended June 30, 2023.

Third quarter 2023 net income and diluted EPS were impacted by merger-related items. As adjusted, net income for the three months ended September 30, 2023 totaled $274 million, compared to $353 million for the three months ended June 30, 2023. Likewise, net income available to common stockholders as adjusted, was $266 million for the three months ended September 30, 2023 compared to $345 million for the three months ended June 30, 2023. As adjusted, diluted EPS for the three months ended September 30, 2023 were $0.36 compared to $0.47 for the three months ended June 30, 2023.

For the nine months ended September 30, 2023, the Company reported net income of $2.6 billion compared to $478 million for the nine months ended September 30, 2022. Net income available to common stockholders for the nine months ended September 30, 2023 were also $2.6 billion compared to $453 million for the nine months ended September 30, 2022. Diluted EPS for the nine months ended September 30, 2023 were $3.61 compared to $0.96 for the nine months ended September 30, 2022.

Our nine-month net income and diluted EPS include a bargain purchase gain of $2.1 billion arising from the Signature transaction. As adjusted for this item and for other merger-related items arising from both the Flagstar acquisition and the Signature transaction, net income for the nine months ended September 30, 2023 was $794 million, up 62% compared to the nine months ended September 30, 2022. Net income available to common stockholders, as adjusted, totaled $769 million for the nine months ended September 30, 2023, up 66% compared to the nine months ended September 30, 2022. Diluted EPS, as adjusted were $1.07 for the nine months ended September 30, 2023 compared to $0.98 for the nine months ended September 30, 2022.

Commenting on the Company's operating results, President and Chief Executive Officer, Thomas R. Cangemi said: “Our third-quarter operating results reflect another strong performance for the Company, highlighted by a number of positives. The net interest margin continued to expand and is above 3.00% for the second consecutive quarter, we grew loans despite the high interest rate environment, and deposit trends were stable.

“The benefits of being a diversified lender continued to manifest themselves this quarter as well. Our loan portfolio increased 3% on an annualized basis compared to the previous quarter, as growth in the C&I portfolio offset declines in other categories. Total commercial loans now represent 45% of overall loans, reflecting significant diversification compared to a year-ago.

“Similarly, we also continued to improve our funding mix during the third quarter as both wholesale borrowings from the FHLB and brokered CDs declined. Overall, total deposits excluding brokered CDs and Signature-related custodial deposits were stable.

“On the asset quality front, while we experienced a significant decline in early-stage delinquencies compared to the previous quarter, non-performing loans increased on a linked-quarter basis, owing primarily to two commercial real estate loans in the office sector. Despite this, our asset quality metrics continue to be among the best in the industry with non-performing loans at 47 basis points of total loans and net charge-offs of only three basis points. This reflects our conservative underwriting practices.

“Also during the quarter, we unveiled our modern, new brand and logo combining the best elements of all three legacy banks. Our teammates are excited about the new branding as am I. Even though it is new, the meaning behind the logo does not change. We remain committed to helping our customers and our teammates thrive as we move to one bank, one brand, one culture, as the New Flagstar.

“Finally, I would like to personally thank all of our teammates who have been working diligently since the end of last year in creating the New Flagstar.”

On October 24, 2023, the Company's Board of Directors declared a quarterly cash dividend of $0.17 per share on the Company's common stock. Based on last night's closing price of $10.10, this represents an annualized dividend yield of 6.7%. The dividend is payable on November 16, 2023 to common stockholders of record as of November 6, 2023.

At September 30, 2023 total assets were $111.2 billion compared to $118.8 billion at June 30, 2023 and $90.1 billion at December 31, 2022. The linked-quarter decrease was primarily driven by lower balances of cash and cash equivalents.

Total loans and leases held for investment were $84.0 billion at September 30, 2023 compared to $83.3 billion at June 30, 2023 and $69.0 billion at December 31, 2022. The linked-quarter increase was driven by growth in the C&I, primarily specialty finance, and commercial real estate ("CRE") portfolios, while other categories were either flat or declined modestly.

The securities portfolio totaled $8.7 billion at September 30, 2023, compared to $7.8 billion at June 30, 2023 and $9.1 billion at December 31, 2022. At September 30, 2023, total securities were 8% of total assets compared to 7% at June 30, 2023. As of September 30, 2023, all of the Company’s securities were designated as “Available-for-Sale”, unchanged from June 30, 2023.

Total deposits at September 30, 2023 were $82.7 billion compared to $88.5 billion at June 30, 2023 and $58.7 billion at December 31, 2022. The linked-quarter decrease was due to lower non-interest-bearing deposits, primarily due to a decrease in custodial deposits related to the Signature transaction and other higher cost deposit categories, partially offset by an increase in interest-bearing deposits.

Wholesale borrowings at September 30, 2023 totaled $13.6 billion, down $1.8 billion or 12% compared to June 30, 2023, and down $6.8 billion, or 33% compared to December 31, 2022. At September 30, 2023, the Company has approximately $3.1 billion of wholesale borrowings at a weighted average rate of 4.02% that are either maturing or can be called during the fourth quarter of 2023.

At September 30, 2023, total C&I loans were $24.4 billion compared to $23.9 billion at June 30, 2023. The linked-quarter increase was driven by growth in specialty finance and MSR lending, partially offset by seasonally lower mortgage warehouse balances.

The multi-family loan portfolio was $37.7 billion at September 30, 2023, down slightly compared to $37.8 billion at June 30, 2023. The slight decline during the third quarter was due to the continuation of the high rate environment, which limits refinance activity.

CRE loans increased $302 million at September 30, 2023 to $13.4 billion compared to $13.1 billion at June 30, 2023. The increase was driven by homebuilder finance.

One-to-four family residential loans totaled $5.9 billion at September 30, 2023 unchanged compared to the prior quarter. Other loans totaled $2.6 billion at September 30, 2023 also unchanged compared to the prior quarter.

Loans held-for-sale at September 30, 2023 totaled $1.9 billion, down from $2.2 billion at June 30, 2023, which reflects seasonally lower balances and continued impact of higher mortgage rates.

Total commercial loans represent 45% of total loans held for investment, and multi-family loans represent 45% of total loans held for investment at September 30, 2023, which reflects significant diversification compared to the loan portfolio a year ago. Residential loans and other loans represented 7% and 3%, respectively, of total loans held for investment.

Total NPLs rose $159 million or 68% to $392 million at September 30, 2023 compared to June 30, 2023. Repossessed assets of $12 million were slightly lower compared to the prior quarter. Total NPAs rose 64% to $404 million at September 30, 2023 compared to June 30, 2023.

At September 30, 2023, NPAs to total assets equaled 36 basis points compared to 21 basis points at June 30, 2023, while NPLs to total loans equaled 47 basis points compared to 28 basis points at June 30, 2023. The increase in NPLs and NPAs was primarily related to two commercial real estate loans in the office sector.

At September 30, 2023, the allowance for credit losses was $619 million compared to $594 million at June 30, 2023, up $25 million. The allowance for credit losses to total loans held for investment increased to 74 basis points at September 30, 2023 compared to 71 basis points at June 30, 2023.

Deposits at September 30, 2023 totaled $82.7 billion, or $5.8 billion lower compared to $88.5 billion at June 30, 2023. The decrease was primarily driven by a $4.9 billion, or 16%, linked-quarter decrease in non-interest-bearing deposits to $24.9 billion, primarily due to a $3.9 billion decrease in custodial deposits related to the Signature transaction. Third quarter 2023 non-interest-bearing deposits included approximately $2.0 billion of Signature-related custodial deposits compared to $5.9 billion at June 30, 2023.

The Company’s regulatory capital ratios continue to exceed regulatory minimums to be classified as “Well Capitalized,” the highest regulatory classification. The table below depicts the Company’s and the Bank’s regulatory capital ratios at those respective periods.

(1)The minimum regulatory requirements for classification as a well-capitalized institution are a common equity tier 1 capital ratio of 6.5%; a tier one risk-based capital ratio of 8.00%; a total risk-based capital ratio of 10.00%; and a leverage capital ratio of 5.00%.

For the three months ended September 30, 2023, net interest income totaled $882 million, down $18 million, or 2%, compared to the three months ended June 30, 2023. The decrease was driven by lower average earning assets, partially offset by a six basis points increase in net interest margin and lower average interest-bearing liabilities.

For the nine months ended September 30, 2023, net interest income increased $1.3 billion, to $2.3 billion. The year-over-year increase was primarily the result of the Flagstar acquisition, which closed late last year, and the Signature transaction, which closed in late March of this year.

For the three months ended September 30, 2023, the NIM was 3.27% up six basis points compared to the three months ended June 30, 2023. During the quarter, we continued to benefit from the higher interest rate environment, which positively impacted the yields on our assets. Accordingly, average interest-earning asset yields improved 28 basis points to 5.62%.

Average loan balances increased $1.9 billion, or 2%, to $85.7 billion compared to the previous quarter, while the loan yield increased 27 basis points on a quarter-over-quarter basis to 5.82%. Average cash balances decreased to $10.8 billion during the third quarter compared to $18.3 billion during the second quarter, while the average yield rose 28 basis points to 5.31% from 5.03%.

Average interest-bearing liabilities decreased $3.4 billion, or 4%, to $74.1 billion on a quarter-over-quarter basis with the average cost increasing 27 basis points to 3.37% compared to 3.10%. Average interest-bearing deposits decreased $755 million, or 1%, to $58.5 billion, while the average cost rose 35 basis points to 3.33%. Average borrowed funds declined $2.6 billion, or 14%, to $15.6 billion, while the average cost of borrowed funds increased six basis points to 3.53%. Average non-interest-bearing deposit balances rose $1.1 billion, or 4%, to $25.7 billion compared to the previous quarter.

For the nine months ended September 30, 2023, the NIM was 3.05%, up 66 basis points compared to the nine months ended September 30, 2022. The year-over-year increase was primarily the result of a larger balance sheet driven by both the Flagstar acquisition and the Signature transaction, and due to organic loan growth, along with the impact of higher interest rates. Average interest-earning assets increased $45.8 billion, or 81%, on a year-over-year basis to $102.5 billion for the nine months ended September 30, 2023, while the average yield rose 195 basis points to 5.27%.

Average loan balances rose $33.4 billion, or 71%, to $80.6 billion while the average loan yield rose 187 basis points to 5.43% on a year-over-year basis. Average cash balances increased $8.8 billion to $11.1 billion, while the average yield rose to 5.11% from 1.12%. Average securities increased $3.5 billion, or 50%, to $10.3 billion, while the average yield improved to 4.11% from 2.43%.

Average interest-bearing liabilities increased $24.2 billion, or 49%, to $73.9 billion while the average cost increased to 3.09% from 1.06%. Average interest-bearing deposits rose $20.9 billion, or 61%, while the average cost of deposits increased to 2.94% compared to 0.71%. Average borrowed funds increased $3.3 billion to $18.7 billion while the average cost rose to 3.52% from 1.84%. Average non-interest-bearing deposits rose $16.9 billion to $21.2 billion.

For the three months ended September 30, 2023, the provision for credit losses totaled $62 million compared to a $49 million provision for the three months ended June 30, 2023.

For the nine months ended September 30, 2023, the provision for credit losses totaled $281 million compared to $9 million for the nine months ended September 30, 2022. The year-to-date amount includes a $132 million initial provision for credit losses for the acquired portion of the Signature loan portfolio.

The tables below detail the Company’s PPNR and related measures, which are non-GAAP measures, for the periods noted.

For the three months ended September 30, 2023, PPNR totaled $330 million compared to $541 million for the three months ended June 30, 2023. Excluding the impact of merger-related and restructuring expenses, PPNR for the three months ended September 30, 2023 was $421 million, down $88 million, or 17%, compared to $509 million for the three months ended June 30, 2023.

For the nine months ended September 30, 2023, PPNR was $3.0 billion compared to $651 million for the nine months ended September 30, 2022. Excluding the impact of merger-related and restructuring expenses, PPNR for the nine months ended September 30, 2023 totaled $1.2 billion, up $527 million, or 79%, compared to the nine months ended September 30, 2022.

For the three months ended September 30, 2023, non-interest income totaled $160 million compared to $302 million for the second quarter 2023. Excluding the bargain purchase gain of $141 million related to the Signature transaction in second quarter 2023, non-interest income decreased $1 million, from $161 million in second quarter 2023.

Third quarter 2023 non-interest income includes a $20 million decrease in net loan administration income to $19 million for the three months ended September 30, 2023, driven by a reduction in subservicing income related to a decrease in loans being serviced for the FDIC related to the Signature transaction. Fee income was $58 million for the three months ended September 30, 2023, an increase of $10 million compared to the second quarter 2023, driven by higher mortgage and other loan fee income. Other noninterest income was $21 million for the three months ended September 30, 2023, an increase of $7 million compared to the second quarter 2023, driven by higher Private Client Group ("PCG") related income. Net gain on loan sales of $28 million compared to $25 million during the second quarter 2023, with a mortgage gain on sale margin of 59 basis points compared to 51 basis points last quarter.

For the nine months ended September 30, 2023, non-interest income totaled $2.6 billion compared to $49 million for the nine months ended September 30, 2022. The 2023 year-to-date amount includes a bargain purchase gain of $2.1 billion related to the Signature transaction. Excluding this item, non-interest income for the nine months ended September 30, 2023 totaled $418 million compared to $49 million for the nine months ended September 30, 2022.

For the nine months ended September 30, 2023, net gains on loan sales, net return on mortgage servicing rights and net loan administration income totaled $208 million compared to no such income for the nine months ended September 30, 2022.

For the three months ended September 30, 2023, non-interest expense totaled $712 million, up $51 million, or 8%, on a linked-quarter basis. Excluding merger-related and restructuring expenses and intangible amortization expense, total operating expenses for the three months ended September 30, 2023 were $585 million, up $70 million compared to $515 million for the three months ended June 30, 2023. The increase was primarily driven by compensation and benefits due to the impact of recently added private banking teams and revenue-driven performance.

For the nine months ended September 30, 2023, non-interest expenses were $1.8 billion, up $1.4 billion or 346% compared to the nine months ended September 30, 2022. Excluding merger-related and restructuring expenses and intangible asset amortization, non-interest expenses for the nine months ended September 30, 2023 totaled $1.5 billion compared to $400 million, up $1.1 billion, driven by the impact of the Flagstar Bank acquisition, which closed late last year and the Signature transaction, which closed in late March of this year.

For the three months ended September 30, 2023, the Company reported a provision for income taxes of $61 million compared $79 million for the three months ended June 30, 2023. The decrease was primarily driven by lower earnings. Income tax expense for second quarter of 2023 was also impacted by the bargain purchase gain arising from the Signature transaction. The effective tax rate was 22.7% for the third quarter.

For the nine months ended September 30, 2023, the provision for income taxes totaled $141 million, down $23 million or 14% compared to the nine months ended September 30, 2022. The effective tax rate for the nine months ended September 30, 2023 was 5.1% compared to 25.5% for the nine months ended September 30, 2022. Income tax expense for the nine months ended September 30, 2023 was impacted by the bargain purchase gain arising from the Signature transaction.

New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The Company is headquartered in Hicksville, New York with regional headquarters in Troy, Michigan. At September 30, 2023, the Company had $111.2 billion of assets, $85.9 billion of loans, deposits of $82.7 billion, and total stockholders’ equity of $11.0 billion.

Flagstar Bank, N.A. operates 436 branches, including strong footholds in the Northeast and Midwest and exposure to high growth markets in the Southeast and West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. In addition, the Bank has 134 private banking teams located in over 10 cities in the metropolitan New York City region and on the West Coast, which serve the needs of high-net worth individuals and their businesses.

New York Community Bancorp, Inc. has market-leading positions in several national businesses, including multi-family lending, mortgage origination and servicing, and warehouse lending. The Company is the 2nd largest multi-family portfolio lender in the country and the leading multi-family portfolio lender in the New York City market area, where it specializes in rent-regulated, non-luxury apartment buildings. Flagstar Mortgage is the 7th largest bank originator of residential mortgages for the 12-months ending September 30, 2023, while we are the industry’s 5th largest sub-servicer of mortgage loans nationwide, servicing 1.6 million accounts with $412 billion in unpaid principal balances. Additionally, the Company is the 2nd largest mortgage warehouse lender nationally based on total commitments.

The Company will host a conference call on Thursday, October 26, 2023, at 8:30 a.m. (Eastern Time) to discuss its third quarter 2023 performance. The conference call may be accessed by dialing (888) 440-5675 (for domestic calls) or (646) 960-0268 (for international calls) and providing the following conference ID: 8007549. A replay will be available approximately three hours following completion of the call through 11:59 p.m. on October 30, 2023 and may be accessed by calling (800) 770-2030 (domestic) or (647) 362-9199 (international) and providing the following conference ID: 8007549. In addition, the conference call will be webcast at ir.myNYCB.com, and archived through 5:00 p.m. on November 22, 2023.

This earnings release and the associated conference call may include forward‐looking statements by the Company and our authorized officers pertaining to such matters as our goals, intentions, and expectations regarding revenues, earnings, loan production, asset quality, capital levels, and acquisitions, among other matters; our estimates of future costs and benefits of the actions we may take; our assessments of probable losses on loans; our assessments of interest rate and other market risks; and our ability to achieve our financial and other strategic goals, including those related to our merger with Flagstar Bancorp, Inc., which was completed on December 1, 2022, and our recent acquisition of substantial portions of the former Signature Bank through an FDIC-assisted transaction.

Forward‐looking statements are typically identified by such words as “believe,” “expect,” “anticipate,” “intend,” “outlook,” “estimate,” “forecast,” “project,” “should,” and other similar words and expressions, and are subject to numerous assumptions, risks, and uncertainties, which change over time. Additionally, forward‐looking statements speak only as of the date they are made; the Company does not assume any duty, and does not undertake, to update our forward‐looking statements. Furthermore, because forward‐looking statements are subject to assumptions and uncertainties, actual results or future events could differ, possibly materially, from those anticipated in our statements, and our future performance could differ materially from our historical results.

Our forward‐looking statements are subject to the following principal risks and uncertainties: general economic conditions and trends, either nationally or locally; conditions in the securities markets; changes in interest rates; changes in deposit flows, and in the demand for deposit, loan, and investment products and other financial services; changes in real estate values; changes in the quality or composition of our loan or investment portfolios; changes in competitive pressures among financial institutions or from non‐financial institutions; changes in legislation, regulations, and policies; the success of our blockchain and fintech activities, investments and strategic partnerships; the restructuring of our mortgage business; the impact of failures or disruptions in or breaches of the Company’s operational or security systems, data or infrastructure, or those of third parties, including as a result of cyberattacks or campaigns; the impact of natural disasters, extreme weather events, military conflict (including the Russia/Ukraine conflict, the conflict in Israel and surrounding areas, the possible expansion of such conflicts and potential geopolitical consequences), terrorism or other geopolitical events; and a variety of other matters which, by their nature, are subject to significant uncertainties and/or are beyond our control. Our forward-looking statements are also subject to the following principal risks and uncertainties with respect to our merger with Flagstar Bancorp, which was completed on December 1, 2022, and our recent acquisition of substantial portions of the former Signature Bank through an FDIC-assisted transaction: the possibility that the anticipated benefits of the transactions will not be realized when expected or at all; the possibility of increased legal and compliance costs, including with respect to any litigation or regulatory actions related to the business practices of acquired companies or the combined business; diversion of management’s attention from ongoing business operations and opportunities; the possibility that the Company may be unable to achieve expected synergies and operating efficiencies in or as a result of the transactions within the expected timeframes or at all; and revenues following the transactions may be lower than expected. Additionally, there can be no assurance that the Community Benefits Agreement entered into with NCRC, which was contingent upon the closing of the Company’s merger with Flagstar Bancorp, Inc., will achieve the results or outcome originally expected or anticipated by us as a result of changes to our business strategy, performance of the U.S. economy, or changes to the laws and regulations affecting us, our customers, communities we serve, and the U.S. economy (including, but not limited to, tax laws and regulations).

More information regarding some of these factors is provided in the Risk Factors section of our Annual Report on Form 10‐K for the year ended December 31, 2022, Quarterly Reports on Form 10-Q for the quarters ended March 31, 2023 and June 30, 2023, and in other SEC reports we file. Our forward‐looking statements may also be subject to other risks and uncertainties, including those we may discuss in this news release, on our conference call, during investor presentations, or in our SEC filings, which are accessible on our website and at the SEC’s website, www.sec.gov.

- Financial Statements and Highlights Follow -

While stockholders’ equity, total assets, and book value per share are financial measures that are recorded in accordance with U.S. generally accepted accounting principles (“GAAP”), tangible stockholders’ equity, tangible assets, and tangible book value per share are not. Nevertheless, it is management’s belief that these non-GAAP measures should be disclosed in our earnings releases and other investor communications for the following reasons:

1.     Tangible stockholders’ equity is an important indication of the Company’s ability to grow organically and through business combinations,

as well as its ability to pay dividends and to engage in various capital management strategies.

2.     Returns on average tangible assets and average tangible stockholders’ equity are among the profitability measures considered by current

and prospective investors, both independent of, and in comparison with, the Company’s peers.

3.     Tangible book value per share and the ratio of tangible stockholders’ equity to tangible assets are among the capital measures considered

by current and prospective investors, both independent of, and in comparison with, its peers. 

Tangible stockholders’ equity, tangible assets, and the related non-GAAP profitability and capital measures should not be considered in isolation or as a substitute for stockholders’ equity, total assets, or any other profitability or capital measure calculated in accordance with GAAP. Moreover, the manner in which we calculate these non-GAAP measures may differ from that of other companies reporting non-GAAP measures with similar names.

The following table presents reconciliations of our common stockholders’ equity and tangible common stockholders’ equity, our total assets and tangible assets, and the related GAAP and non-GAAP profitability and capital measures at or for the periods indicated:

(1)To calculate return on average assets for a period, we divide net income, or non-GAAP net income, generated during that period by average assets recorded during that period. To calculate return on average tangible assets for a period, we divide net income by average tangible assets recorded during that period.

(2)To calculate return on average common stockholders’ equity for a period, we divide net income available to common stockholders, or non-GAAP net income available to common stockholders, generated during that period by average common stockholders’ equity recorded during that period. To calculate return on average tangible common stockholders’ equity for a period, we divide net income available to common stockholders generated during that period by average tangible common stockholders’ equity recorded during that period.

While diluted earnings per common share, net income, net income available to common stockholders, and total non-interest income are financial measures that are recorded in accordance with GAAP, financial measures that adjust these GAAP measures to exclude expenses and the bargain purchase gains related to our merger with Flagstar and the Signature transaction, and initial provision for credit losses are not. Nevertheless, it is management’s belief that these non-GAAP measures should be disclosed in our earnings release and other investor communications because they are not considered part of recurring operations and are included because the Company believes they may provide useful supplemental information for evaluating the underlying performance trends of the Company.

(1)Certain merger-related items are not taxable or deductible.

While net income is a financial measure that is calculated in accordance with GAAP, PPNR and PPNR excluding bargain purchase gains and merger-related and restructuring expenses are non-GAAP financial measures. Nevertheless, it is management’s belief that these non-GAAP measures should be disclosed in our earnings releases and other investor communications because management believes these measures are relevant to understanding the performance of the Company attributable to elements other than the provision for credit losses and the ability of the Company to generate earnings sufficient to cover estimated credit losses. These measures also provide a meaningful basis for comparison to other financial institutions since it is commonly employed and is a measure frequently cited by investors and analysts. The following table reconciles the non-GAAP financial measures of PPNR and PPNR excluding bargain purchase gains and merger-related and restructuring expenses to the comparable GAAP financial measures of net income for the stated periods:

(1)See the reconciliations of these non-GAAP measures with the comparable GAAP measures on page 13 of this release.

(2)We calculate our efficiency ratio by dividing our operating expenses by the sum of our net interest income and non-interest income, excluding the bargain purchase gain.

(1)See the reconciliations of these non-GAAP measures with the comparable GAAP measures on page 13 of this release.

The following table presents the Company's loans 30 to 89 days past due at the respective dates:

The following table summarizes the Company’s net charge-offs (recoveries) for the respective periods:

(1)Three months ended presented on a non-annualized basis.

(1)UPB, net of write downs, does not include premiums or discounts.

(2)Loans subserviced for a fee for non-Company owned loans or MSRs. Includes temporary short-term subservicing performed as a result of sales of servicing-released MSRs.

(3)Loans for which the Company owns the MSR.

(4)Includes LHFI (residential first mortgage, home equity and other consumer), LHFS (residential first mortgage), loans with government guarantees (residential first mortgage), and repossessed assets.